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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,149 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,149 reviews

March 21, 2019

Excellence Pete is wonderful and truly cares. He made every effort to assist me with my vehicle, my rental, and overall my personal need. He is wonderful!!! More

by HEATHERB1005
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Uko
March 21, 2019

Great experience Eddie always delivers great customer service and quality work. Was in and out in 45 minutes. He always explains the work being done and tries to save More

by JAYVR20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 19, 2019

Customer Service Drove almost 40 miles & passed other dealerships along the way, worth it for the excellent customer service I received. Will be back for future servic More

by Ruby@2019
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daryl NeSmith, Doug Aldridge, Nestor Diya
March 18, 2019

Once again..... I’m very pleased. excellent service! Eddie has taken care of my needs concerning my Mazda and is candid as to what needs to be done and how soon it needs to be done. More

by EL.JEFE0624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2019

Engine mount repair Excellent customer service from the front desk to receiving my keys back. I was treated with the utmost respect and courtesy. Everyone was pleasant an More

by lori.rivers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Ken H, and Jeremy
March 18, 2019

Professional, knowledgeable, friendly Mike was best car salesman I’ve ever dealt with! A model for others. No pressure. Very eager to meet my needs. It was a very smooth transaction More

by tomhoward777
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl NeSmith, Nestor Diya
March 15, 2019

Could not assist with my particular issue. My 99 miata is experiencing issues passing IM codes becoming ready. Service department not able to assist because of modifications. There was also a p More

by Ken111
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Name not listed.
May 09, 2019 -

Jim Ellis Mazda Marietta responded

Dear Ken, My name is Daryl Nesmith and I'm the General Manager at Jim Ellis Mazda of Marietta. I wanted to get in touch regarding your DealerRater review. We're very sorry to hear about your experience, and want to do everything we can to make things right. Unfortunately vehicle modifications do hinder our abilities. Please contact me so that we can discuss this further and work towards a resolution. Sincerely, Daryl NeSmith

March 14, 2019

Recall Work Called & made appt. Arrived on time. My CX-9 was taken immediately. Was seated in the waiting area. Tech Mgs. came out & reviewed reason I was there. More

by SANTASTEVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sorry, I don't remember the names.
March 14, 2019

Stellar Service Your sales person is the Front of the house, and no better person to represent such a great product like Mike Fresquez. Mike took great care to se More

by Rani-Sk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Fresquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor Diya
March 12, 2019

Very Good I have been very happy with the sales team, and now with the service department. This is my second car I've purchased at Jim Ellis and when I am ready More

by Scott, CX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruno
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