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Jim Ellis Mazda Marietta

Marietta, GA

4.8
2,141 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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1715 Cobb Parkway SE

Marietta, GA

30060

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Showing 2,141 reviews

October 04, 2018

Much improved Friendly, first name used. Kept me updated on the status of service. Returned my calls. Friendly. Much better than last time I was in for service. More

by MNANAJO3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Aldridge
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

We are happy to have provided you with a great experience this time around! Please let us know if there is ever anything else we can do for you! Safe travels!

October 04, 2018

Great! Everyone was very helpful and courteous. This was my first service appointment so I was unsure how it would go. I love that they keep you updated and More

by tikitoca10
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terrence Duane Meyers
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

We are very happy we could provide you with a positive first service experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2018

Great service Went there for 2 recalls. Very friendly. Great waiting area. Fast service. Definitely would go again. Will recommend to others. Thought it was going More

by GABRIELA0733
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 04, 2018

10 years of A-1 Excellent service from Jim Ellis I have had the pleasure of excellent service in sales and maintenance with Jim Ellis Mazda for 10 years. They have always been honest and customer ori More

by JHart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

Your comments keep us motivated and working hard for all our guests! We appreciate your continued business with us, and we're looking forward to your next visit!

October 03, 2018

front stuf not very welcome . He didnt offer a car while my car will get fixed he said isnt available, 5 min later when i complain wiht the manager the car just apears . my first More

by REGINACMTEIXEIRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Aldridge
Oct 22, 2018 -

Jim Ellis Mazda Marietta responded

Hello, thank you for leaving feedback about your experience with our team at Jim Ellis Mazda Marietta. We take every review seriously and work tirelessly to provide great service and value to our customers. We would like the opportunity to address your concerns. Please reach out to us directly at (888) 445-8534 when you have a chance. Thank you, and we look forward to hearing from you.

October 03, 2018

Great! I enjoyed my first maintenance visit with Jim Ellis. Eddie was sharp and accommodating. The waiting area was comfortable and excellent for someone w More

by octavais
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Goines
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

It is great to read such wonderful comments about your first service experience with us, Octavais! If you're ever in need of more help, please let us know!

October 03, 2018

As always the Jim Ells team did a great job. Great price, g Everyone there was very product knowledgeable. They got me in and out of the dealership fast. Would highly recommend. I have bought multiple cars from More

by BUDDYATLGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marion Gilbert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nestor Diya
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you'd like further assistance! Safe travels!

October 03, 2018

No Buyer's Remorse The entire purchase experience was very enjoyable. Hilton went out of his way to find the car that I wanted in the timeframe that I was looking for. More

by Robin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hilton Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daryl NeSmith
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

Robin, we are so glad to hear Hilton and our team provided you with an enjoyable experience! If you have any further needs or questions, please give us a call. We're always happy to help!

October 03, 2018

Excellent Service All of my questions were answered in great detail. Went in for my 10K maintenance yet I had some questions. Excellent response to all-Pleased! More

by Sandra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Gallagher
Oct 11, 2018 -

Jim Ellis Mazda Marietta responded

Your satisfaction means a lot to us, and we truly appreciate you choosing Jim Ellis Mazda Marietta for all of your automotive needs. Please don't hesitate to call if you have any further questions!

October 02, 2018

Great Service was quick and reasonable, and the facilities were nice and clean. Made a chore an positive experience. Would recommend to all Mazda owners in More

by AGALDERMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Uko
Oct 10, 2018 -

Jim Ellis Mazda Marietta responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out! We hope you have a great day!

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