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Jim Ellis Mazda Marietta
Marietta, GA
2,145 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,145 reviews
March 19, 2025
Sales is great - that's the part where the dealership gets your money. Anything after that is whatever is cheapest and easiest for THEM, not for you. They wanted to sell me a grossly over-priced 5-year gets your money. Anything after that is whatever is cheapest and easiest for THEM, not for you. They wanted to sell me a grossly over-priced 5-year tire and wheel warranty which I immediately declined. Then they dropped the price by HALF and promised me that any wheel scuffs would simply result in a replacement wheel (no cosmetic repairs taking days to complete). The first time I went to use that warranty, as expected (too good to be true), they had lied. They wanted my car left with them for several days so that an outside contractor can come at his convenience to cosmetically touch-up my curb-rashed wheel. I asked for a refund on the bogus warranty and they were DESPERATE to talk me into keeping the warranty. No way - I can't be without my car for days because of a scuffed wheel. Jim Ellis knows that which is why they're eager to take your money and then jerk you around on delivering what was promised. More
by Allbrands
March 15, 2025
This dealership was by far the most cooperative and family like experience I’ve had as a first time buyer shopping around they made me feel comfortable and welcomed! The salesmen Josh , Marion & Bruno family like experience I’ve had as a first time buyer shopping around they made me feel comfortable and welcomed! The salesmen Josh , Marion & Bruno were very nice and did everything I n their power to get me in the car I wanted. And my finance manager Rhyan made sure he got me in a budget and credit friendly deal! Also they did everything in their power to make sure my used vehicle was in tip top condition before leaving the dealership. From oil changed to tires I couldn’t be more pleased with my experience and my car. I could write an essay about how enjoyable the experience was for me. I likely won’t get a car anywhere else as long as I’m in Georgia. More
by Hwilson
Employees Worked With
Other Employees :
Josh , Pat Losack
March 13, 2025
The customer service from this dealership was outstanding. Every question i asked was answered and I recieed mutiple contact cards if I needed anything outstanding. Every question i asked was answered and I recieed mutiple contact cards if I needed anything More
by Shantigo
March 07, 2025
We had the pleasure of dealing with Joshua Kisters, very personable and knowledgeable of all things Mazda! If you’re in the market for a vehicle, look no further. He knows his product and can answer any qu personable and knowledgeable of all things Mazda! If you’re in the market for a vehicle, look no further. He knows his product and can answer any question you may have. It’s peace of mind when you can trust someone and feel comfortable that you’re making the best decision. More
by Lexuslover
Employees Worked With
Joshua Kisters
March 05, 2025
Easy online transaction. Fair trade. Easy, peasy from beginning to end. Friendly, knowledgeable, courteous,salesperson Fair trade. Easy, peasy from beginning to end. Friendly, knowledgeable, courteous,salesperson More
by Lhaley1010
March 04, 2025
The staff was very helpful and personable. The only critique was that the process was rather lengthy. The only critique was that the process was rather lengthy. More
by jdb1
Employees Worked With
February 26, 2025
Great experience Sagar was really good everyone was great friendly clean place love my new 2025 miata friendly clean place love my new 2025 miata More
by Jim
Employees Worked With
February 20, 2025
The best dealership I have ever been to and have recommended Anjanie and the dealership to friends and will continue to do so. recommended Anjanie and the dealership to friends and will continue to do so. More
by 98sutton
February 16, 2025
Great people to work with! Super helpful, answered questions, and were efficient to get everything done. 10/10 Super helpful, answered questions, and were efficient to get everything done. 10/10 More
by hannahbl381
February 14, 2025
Anjanie is an excellent representative for Jim Ellis Mazda. She is professional, knowledgeable, a great communicator, and has a wonderful, upbeat, positive personality. I thoroughly enjoyed working with Mazda. She is professional, knowledgeable, a great communicator, and has a wonderful, upbeat, positive personality. I thoroughly enjoyed working with her from start to finish. She is highly recommended and does outstanding work. More
by SB
