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Jim Ellis Mazda Marietta
Marietta, GA
2,141 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,141 reviews
July 29, 2022
Dealership looked amazing and clean, very well attended from the moment you come in to the moment you go out doesn’t matter if you walk out with a deal or not, The best thing of this experience was Rick Br from the moment you come in to the moment you go out doesn’t matter if you walk out with a deal or not, The best thing of this experience was Rick Brown, who with all of his experience guided me through the options and helped with every question i had i really appreciate his service and he is truly a example to follow! More
by Andres Cuervo
July 29, 2022
First time buying a car in USA. Great support from Lee and Jim Ellis Mazda Team. Lee was very attentive and transparent. I would definitely recommend! Great support from Lee and Jim Ellis Mazda Team. Lee was very attentive and transparent. I would definitely recommend! More
by Raphael Carmona
July 28, 2022
Eddie and your staff are incredible. We only use Jum Ellis for the maintenance of our Mazda5. We only use Jum Ellis for the maintenance of our Mazda5. More
by Spbltr
Employees Worked With
July 28, 2022
NOT HAPPY with post-sales service. Just spent 20 minutes making 13 calls to Jim Ellis Mazda at various published numbers and cannot get anyone to answer. Service dept. picks up phone t Just spent 20 minutes making 13 calls to Jim Ellis Mazda at various published numbers and cannot get anyone to answer. Service dept. picks up phone to makle it stop ringing then hangs up on me (three times). Left multiple messages at different numbers. SERIOUSLY FRUSTRATED THAT NO ONE IS AVAILABLE IN THE MIDDLE OF THE DAY ON A THURSDAY. I don't know what is going on at that dealership but this is entirely unacceptable. I would NEVER have paid this much money for a car from Jim Ellis if I'd known I couldn't speak to anyone. Sorry I bought the car BECAUSE OF THE TERRIBLE SERVICE!!! More
by Kathy Mazda CX-5
July 25, 2022
Chase was very helpful and kept me informed about the Mazda CX-5 I wanted to purchase. He helped me get the vehicle that was the best fit for me and in a timely manner. The dealership was very friendly a Mazda CX-5 I wanted to purchase. He helped me get the vehicle that was the best fit for me and in a timely manner. The dealership was very friendly and the staff was helpful throughout the whole process. More
by Gncoleman
July 23, 2022
Rick Brown is a wonderful, kind, and extremely knowledgeable person and he truly knows Mazda cars. He spent hours with me and my husband making sure we felt comfortable with the car that we were knowledgeable person and he truly knows Mazda cars. He spent hours with me and my husband making sure we felt comfortable with the car that we were interested in (CX-5) and answered ALL of our questions. Buying a car during this very unique time was a bit stressful, but Rick Brown made it enjoyable and quite so-able. At no time did I feel pressure from Rick to buy a car and Rick was 100% honest about the cost of the car and when it would arrive (though I lucked out and my car came 2 weeks early!!). More
by DMell
Employees Worked With
July 20, 2022
Conner was kind, courteous, and professional. He instantly put me at ease and I enjoyed working with him. Rhyan with the finance team was equally kind and professional. One of the best car buy He instantly put me at ease and I enjoyed working with him. Rhyan with the finance team was equally kind and professional. One of the best car buying experiences I’ve had. More
by kitchenbabe
July 17, 2022
My first visit and contact with Katia Gonzalez were in March 2022. She was charming and professional. She took the time to explain all the car's features of my choice. She opined I was buying the car on t March 2022. She was charming and professional. She took the time to explain all the car's features of my choice. She opined I was buying the car on the day of my visit, but I told her I would be back. She was very unassuming but kept getting in touch with me, It is a pleasure to deal with. The finance guy too was kind and awesome. More
by alasua
Employees Worked With
July 15, 2022
Lee Wilson did a great job working with me especially in the times we are in with low inventory. As well as the finance team. I've bought with them twice. the times we are in with low inventory. As well as the finance team. I've bought with them twice. More
by yashicaht
Verified CustomerEmployees Worked With
Lee Wilson
