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Jim Ellis Mazda Marietta
Marietta, GA
2,154 Reviews
Since 1988, Jim Ellis Mazda Marietta has been committed to assisting each customer in finding the vehicle best suited to their lifestyle and needs. Serving drivers from the metro Atlanta area, the dealership is a proud member of the Jim Ellis Automotive Group, which comprises 21 dealerships, 17 brands, a collision center and a stand-alone service center. In 2024, Jim Ellis Mazda Marietta received the Mazda President's Club Award for excellence in sales, service, and overall operations. Additionally, the dealership ranked third nationally in certified pre-owned sales in 2024, and was honored as a 2025 Cars.com Dealer of the Year. Visit Jim Ellis Mazda Marietta at 1715 Cobb Parkway, Marietta, GA 30060, or online at JimEllisMazdaMarietta.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,154 reviews
March 30, 2021
Maron Smith, my service advisor, provided exceptional service, excellent communication & an outstanding experience. Staff members also very friendly & courteous. Well done Jim Ellis Mazda! Always will be service, excellent communication & an outstanding experience. Staff members also very friendly & courteous. Well done Jim Ellis Mazda! Always will be a first choice. More
by RS
Verified CustomerEmployees Worked With
Maron Smith
March 29, 2021
We are just so tired of the upsell.I came in for an oil We are just so tired of the upsell. I came in for an oil change and tire rotation. They said we urgently needed a gasket, but didn’t tell us that i We are just so tired of the upsell. I came in for an oil change and tire rotation. They said we urgently needed a gasket, but didn’t tell us that it was out of stock until they had completed $500 more work. We call xx. More
by amyt64
Employees Worked With
Maron Smith
March 29, 2021
I was suppose to get full synthetic oil for my Lexus and they put conventional oil without asking me on Sat. I want it corrected. they put conventional oil without asking me on Sat. I want it corrected. More
by janpremji
Employees Worked With
March 27, 2021
Very comfortable atmosphere why sitting waiting for work on car to be performed. My car was serviced and is running quite well. Thanks very much. on car to be performed. My car was serviced and is running quite well. Thanks very much. More
by lSUM11
Employees Worked With
March 26, 2021
They went above and beyond to find the car I wanted. Hilton Young took the best care of me! I got a fair deal on my trade-in, a fair price in my new purchase and a great interest rate. Their customer Hilton Young took the best care of me! I got a fair deal on my trade-in, a fair price in my new purchase and a great interest rate. Their customer service is 5-stars. More
by DCLYON68
March 26, 2021
Buying a car from Jim Ellis Mazda Marietta was a great experience. My salesperson, Ivan, made my purchase there a very enjoyable one where I didn't have to wait all day and there was very little back and experience. My salesperson, Ivan, made my purchase there a very enjoyable one where I didn't have to wait all day and there was very little back and forth on price. I would highly recommend Ivan & Jim Ellis Mazda Marietta to anyone looking to buy a Mazda. More
by dmann1035
Employees Worked With
March 26, 2021
Was friendly and informative. Didn't feel pressured to purchase and kept making sure we were comfortable. He took the time to go over all the features and find answers to all of our questions. purchase and kept making sure we were comfortable. He took the time to go over all the features and find answers to all of our questions. More
by HYPNOTICJESTER
March 26, 2021
Made my purchase painless and left satisfied that I got my deal. Set my expectations up front and Management` listened and came back with the recent gut price. my deal. Set my expectations up front and Management` listened and came back with the recent gut price. More
by RAY.TOWNS
Employees Worked With
Feroze Iqbal
March 26, 2021
Ron was informative with every step. Walked me to waiting area. I felt like he listened to me with my questions and answered them. If he didn’t know the answer, he would find out what it is then tell me. Gre area. I felt like he listened to me with my questions and answered them. If he didn’t know the answer, he would find out what it is then tell me. Great customer service! More
by bbirchfield
Employees Worked With
Ron
March 25, 2021
Great dealership and great people. I would absolutely recommend visiting this Mazda dealer on your next car search. They made me feel very comfortable throughout the entire transaction recommend visiting this Mazda dealer on your next car search. They made me feel very comfortable throughout the entire transaction More
by ashcloutier
Employees Worked With
