Jim Ellis Mazda Marietta - Service Center

Bverhine Always Have great service with you Great service wait tiime,a little long staff very friendly waiting area very nice every thing explained appointme Always Have great service with you Great service wait tiime,a little long staff very friendly waiting area very nice every thing explained appointment was easy to make and love the online site was easy to edit the time and date More

Professionalism,Great Customer service, Attention to details I was there for oil change, but they checked other things as well. I'm glad they did because I forgot to tell them about my brakes, as turned out they I was there for oil change, but they checked other things as well. I'm glad they did because I forgot to tell them about my brakes, as turned out they Identified the issue notifed me. I'm safe on the road and didn't have to make a second trip to the service department. Eddie was my service advisor today and for the past 12 years and two cars he is constantly professional. Additionally, Everyone there is very nice, which is why I keep coming back even though there is another dealership closer to my residence. BTW - The new facility is awesome! More

Part recall Service advisor as quick and friendly. Provided helpful advise on future items I might purchase. Work completed on time and at stated price. I will Service advisor as quick and friendly. Provided helpful advise on future items I might purchase. Work completed on time and at stated price. I will be back. More

Great staff! Great, responsive staff. They take their time, do their research into pricing and options, and patiently explain everything. Eddie returns calls prom Great, responsive staff. They take their time, do their research into pricing and options, and patiently explain everything. Eddie returns calls promptly and helps secure a car to borrow if needed. More

Another good service This is the fourth time going to Marietta Mazda and I had nothing but good service. Eddie Goings knew what I was there for, he kept me up to date abou This is the fourth time going to Marietta Mazda and I had nothing but good service. Eddie Goings knew what I was there for, he kept me up to date about the status of my car and was out of there within a reasonable time frame. This has still been the best Mazda dealership I have went to so far in the state of Georgia. More

Overall experience My experience with Jim Ellis Mazda has always been top notch. Always greeted with a smile and a “Good Morning/Afternoon. I there is something needed My experience with Jim Ellis Mazda has always been top notch. Always greeted with a smile and a “Good Morning/Afternoon. I there is something needed other than what I come in for they make sure to contact me as soon as possible. More

Great Service The service and parts staff are fantastic and very helpful as usual. The service department got my car in and out in a timely manner as promised. I wi The service and parts staff are fantastic and very helpful as usual. The service department got my car in and out in a timely manner as promised. I will definitely be back. More

Very nice lobby. First time at the new lobby. Love it! Was there for a recall on the wiper. Glad that I was able to have service on Memorial Day. First time at the new lobby. Love it! Was there for a recall on the wiper. Glad that I was able to have service on Memorial Day. More

Quick and easy 😀 I dropped my 2018 Mazda 6 Touring off and picked it up within about an hour. Everyone was very pleasant and knowledgeable. I will be back. I dropped my 2018 Mazda 6 Touring off and picked it up within about an hour. Everyone was very pleasant and knowledgeable. I will be back. More

Great service and fair pricing Doug Aldridge is a great service writer. He seemed to know exactly what the trouble with the brakes was before a technician even looked at the car. He Doug Aldridge is a great service writer. He seemed to know exactly what the trouble with the brakes was before a technician even looked at the car. He was right. Loaner car provided because we also had some other issues and recalls taken care of. Everything is perfect after the first visit. Got the car back very quickly. They even washed it for us. Tremendous customer service. More