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Jim Falk Lexus of Beverly Hills
Beverly Hills, CA
1,478 Reviews
As a premier California Lexus dealer, we have a huge selection of new and pre-owned vehicles from which to choose. Jim Falk Lexus of Beverly Hills online and offline customers enjoy vehicle specials every day. We offer Lexus service & parts, an online inventory, and outstanding financing options, making Jim Falk Lexus of Beverly Hills a preferred dealer serving Beverly Hills, Los Angeles, Santa Monica, Hollywood and Century City area Lexus buyers. Ready to set up a test drive? Visit our Los Angeles area Lexus dealership in Beverly Hills, CA today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,478 reviews
June 29, 2025
Stephen DeWitt made our car-buying experience exceptional. He was incredibly helpful in guiding our vehicle selection and thoroughly familiarized us with our new car. His professionalism and resp exceptional. He was incredibly helpful in guiding our vehicle selection and thoroughly familiarized us with our new car. His professionalism and respectful demeanor transformed what can often be a stressful event into a calm and relaxed process. We had actually been working with Stephen for about a month before finalizing our purchase at Beverly Hills Lexus. However, our experience with your used car manager was notably different. While we understand that trade-in valuations can vary, receiving an offer that was fifty percent lower than other appraisals felt not only like an extreme low-ball but was also quite insulting. It certainly didn't make us feel like valued customers. It was only due to Stephen's professionalism, rapport, and the goodwill he established with us over several weeks that we didn't walk out of Beverly Hills Lexus. The bottom line is this: if your used car manager isn't interested in acquiring a trade-in vehicle, they should simply say so. There's no need to insult customers. As a final comment, our initial ranking for Beverly Hills Lexus was 3-Stars (Average). After considering Stephen's exceptional performance, we improved the rating to 4-Stars (Good). More
by MEGOOBEE
Verified CustomerEmployees Worked With
Stephen DeWitt
June 28, 2025
Jumber was amazing and helped me find what I needed without hesitation and with much kindness and care. Nejib made me laugh and made the finance process easy and seamless. Very happy with my vehicle an without hesitation and with much kindness and care. Nejib made me laugh and made the finance process easy and seamless. Very happy with my vehicle and overall experience. Great team and wonderful energy throughout the dealership. More
by KSVANLEE
Employees Worked With
Nejib Belhedi and Jumber Nadereishuili
June 26, 2025
This is absolutely amazing service, so helpful and friendly guys working there. Thanks 🙏. You are the best. We are happy to be with you friendly guys working there. Thanks 🙏. You are the best. We are happy to be with you More
by SUVOROV735
Employees Worked With
June 24, 2025
Everyone was friendly, but I did not get the best deal and things were ultimately left out of the deal that were promised. I was not satisfied with the negotiation of the contract and would have left if n and things were ultimately left out of the deal that were promised. I was not satisfied with the negotiation of the contract and would have left if not for external factors. Good thing I really liked the car, and Shehzad was very helpful. More
by MHKUBOTA
June 24, 2025
Shehzad and Luis were great, Richard in Finance was also great. The process took about 3 hrs total. great. The process took about 3 hrs total. More
by UTSDP
June 21, 2025
So fast and easy. Top to bottom, a painless experience and we left happy customers Top to bottom, a painless experience and we left happy customers More
by RINABRANNEN
June 18, 2025
Had a great experience with Martin! It was professional, helpful, and made the car-buying process easy! It was professional, helpful, and made the car-buying process easy! More
by RHONDASILVA89
Employees Worked With
June 17, 2025
Most pleasant experience . Shehzad was terrific .! Everything happened in a timely fashion . I would recommend this dealer to my friends . Shehzad was terrific .! Everything happened in a timely fashion . I would recommend this dealer to my friends . More
by SGLEASON1
Employees Worked With
June 15, 2025
We had every intention on leasing a new vehicle with this dealership. Our second one. there However, the process was beyond difficult and a total waste of my valuable time. Total lack of communication betwee dealership. Our second one. there However, the process was beyond difficult and a total waste of my valuable time. Total lack of communication between the three sales people. I had a confirmed date to pick up the new vehicle which required planning since I was coming from a far distance on a work day. Never heard back to confirm. We decided to return to our local BMW dealer where we bought/leased seven prior vehicles. We’ll never return to Jim Falk or buy a Lexus ever again. Also, I wrote to the GM there through their website but never heard back. Amateurs. More
by ADB042558
