Jim Falk Lexus of Beverly Hills

Mr.James Palmer was really helpful and he walked me through my car very professionally and he kept me updated on my car everyday. Very happy through my car very professionally and he kept me updated on my car everyday. Very happy More

I’m happy for the customer service that Ahmed Soliman and John Kim rendered. Thank you, I’m enjoying my Lexus NX. I appreciate all your helped. John Kim rendered. Thank you, I’m enjoying my Lexus NX. I appreciate all your helped. More

DJ was awesome - thoroughly explained the features of the car. Everyone else we interacted with at the dealership left something to be desired. Less friendly and pretty slow. car. Everyone else we interacted with at the dealership left something to be desired. Less friendly and pretty slow. More

none,none Service maintenance was excellent; car wash really bad--car was not completely dried off. I dried some water off windshield before driving off. the e Service maintenance was excellent; car wash really bad--car was not completely dried off. I dried some water off windshield before driving off. the end More

Always professional, very helpful, and honest The store is clean, the team is pleasant and the waiting area is very comfortable and accommodating. Steve always makes himself available when I have The store is clean, the team is pleasant and the waiting area is very comfortable and accommodating. Steve always makes himself available when I have a question or my vehicle needs some attention. He is consistently pleasant, friendly and nothing but helpful. Most importantly, he tells me the truth and gives a fair and honest estimate of any work to be done. If I need to wait to complete the work, he tells me how long it is safe to wait and accepts my decision. More

Amazing Team From the texts from Roxy, to meeting Fredi and John Kim and then Yani and finally Bill, they were an amazing team soup to nuts. From the texts from Roxy, to meeting Fredi and John Kim and then Yani and finally Bill, they were an amazing team soup to nuts. More

Eddie was awesome. Super easy to work with and responsive! He was eager to help in every way. Service was done very quickly as well! responsive! He was eager to help in every way. Service was done very quickly as well! More

Beyond all I could have hoped The day I called in to talk to a representative regarding purchasing a Lexus, I was amazed at how I was treated. Even though my purchase was extremely The day I called in to talk to a representative regarding purchasing a Lexus, I was amazed at how I was treated. Even though my purchase was extremely frightening due to me not being there to see the car in person, I was assured along ever step of the way. This is my first luxury car so I am probably an easy customer to please. Sitting in my Lexus is like being in a dream. It is a royal experience. From beginning to end, I was treated with excellence and care. More

Eddy Chavarria I had a bad experience buying my car, but boy, the service department, and particularly Eddy, has been amazing. Anytime something has gone wrong (or I had a bad experience buying my car, but boy, the service department, and particularly Eddy, has been amazing. Anytime something has gone wrong (or I think it has--like the time I couldn't figure out that how to get into the gas tank because I locked the car...) he was there to help. Appointment or just drive in--he was incredible about taking care of me. More

The service was great. They explained what they will do and how long would it take and offered it right back. The timing was excellent and how long would it take and offered it right back. The timing was excellent More