Jim Falk Motors of Maui

Awesome service, As always !!!!! Ryan in the service department is the best , he always takes care of me , and my truck , Ryan delivers outstanding customer service Much mahalos, Ry Ryan in the service department is the best , he always takes care of me , and my truck , Ryan delivers outstanding customer service Much mahalos, Ryan More

prompt, friendly service Ryan was very helpful in advising me in all the needs of my vehicle, from the greatest need to the least. He also ssid he would send me a notice of w Ryan was very helpful in advising me in all the needs of my vehicle, from the greatest need to the least. He also ssid he would send me a notice of when my next service time was getting close.Very kind man. More

recall from GM for TRAX Made an appt. to have Trax checked for recall. Dropped Trax off & left keys. Told by Rick if work was needed would have to order parts & reschedule Made an appt. to have Trax checked for recall. Dropped Trax off & left keys. Told by Rick if work was needed would have to order parts & reschedule for repair. Ok.....would check only! Left dealorship around 10:30 am, had own ride. Heard nothing and had to call to check on status of car around 1:30 pm. spoke with very polite & helpful female. She had to go find Rick and call me back. She followed through and called back. Rick was at lunch and car was ready for pick up. Why didn't Rick call and let me know earlier??? More

Double Shakas Quality work. Top notch attentive to detail, Listened to what we wanted and nailed every detail and matched what we wanted. We appreciated his time a Quality work. Top notch attentive to detail, Listened to what we wanted and nailed every detail and matched what we wanted. We appreciated his time and helpful attitude in every step. In the end we got exactly what we were looking for and the process was smooth. Very very happy. Greatly appreciated his availability. More

Friendly Answering the online is a big help in looking at your new or use vehicles. We appreciate the help of your friendly staff in your company. Answering the online is a big help in looking at your new or use vehicles. We appreciate the help of your friendly staff in your company. More

efficient and courteous. Very smooth transaction and realistic trade in value for my previous car. Sales person Joe was very good and didn't come on too strong which we apprec Very smooth transaction and realistic trade in value for my previous car. Sales person Joe was very good and didn't come on too strong which we appreciated. Lance was a pleasure to deal with to make the purchase a great experience. It keeps asking me below which brand I purchased and I put in Chevrolet but it actually was a Hyundai but the option was not available More

Went out of their way to accommodate my schedule Even though I was there for a minor recall issue, they took the opportunity to do my scheduled maintenance to save me another trip. They are friendly Even though I was there for a minor recall issue, they took the opportunity to do my scheduled maintenance to save me another trip. They are friendly and helpful More

First service in Maui Great service with a smile. Ryan exceeded all expectations. He was very knowledgeable, professional and friendly. He explained the entire process a Great service with a smile. Ryan exceeded all expectations. He was very knowledgeable, professional and friendly. He explained the entire process and recommended needed additional work. Great job by him. Great experience, I will be back. More

Friendly and Helpful Lincoln is super knowledgeable, efficient, and really easy to work with. Goes above and beyond to help his customers. Definitely recommending Lincoln Lincoln is super knowledgeable, efficient, and really easy to work with. Goes above and beyond to help his customers. Definitely recommending Lincoln to my friends. More

Pleasant no pressure experience . I didn’t have to wait to get helped and the salesmen were able to answer all the questions I had. . I didn’t have to wait to get helped and the salesmen were able to answer all the questions I had. More