Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Jim Falk Motors of Maui - Service Center

Kahului, HI

4.2
645 Reviews
Call Service Center (808) 270-2600

645 Reviews of Jim Falk Motors of Maui - Service Center

Sort by
June 06, 2024

ryan was a pleasure to work with. prompt service and communication was great. will definitely be back again More

by kndesclito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rey Vergel De Dios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vee Cabreros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Asao
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2024 -

Jim Falk Motors of Maui responded

Thank you for your kind words and for choosing Jim Falk Motors Of Maui, Ryan will be delighted to hear your positive feedback! We look forward to assisting you again in the future. Sincerely, The Jim Falk Motors Of Maui Team

Helpful
June 06, 2024

I don’t have anything to say everything went flawlessly and seamlessly, and my car was ready early, which was fantastic! More

by JTHOMPSS
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiya Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natalie Darisay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
Report | Print
Jun 07, 2024 -

Jim Falk Motors of Maui responded

Thank you for the 5-star review! We're pleased to hear that your experience at Jim Falk Motors Of Maui went flawlessly and your car was ready early. We appreciate your feedback and look forward to serving you again in the future. Drive safely! Sincerely, The Jim Falk Motors Of Maui Team

Helpful
June 04, 2024

Employees were great. They called to describe what work needed to be done. The only negative about the visit was the parking lot is chaotic. Too many vehicles, too littl More

by JCDIVER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rose
Report | Print
Jun 06, 2024 -

Jim Falk Motors of Maui responded

Thank you for sharing your feedback. We appreciate your positive comments about our employees and the communication regarding the work needed. We understand your concern about the parking lot being chaotic due to space constraints. Feel free to reach out if you have any further suggestions or if there's anything else we can assist you with. Sincerely, The Jim Falk Motors Of Maui Team

Helpful
June 04, 2024

Very professional efficient attentive courteous pays attention to details good communication with the customers needs More

by GLENH69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Jim Falk Motors of Maui responded

Thank you for your kind words. We appreciate you recognizing our team's professionalism, efficiency, and attention to detail. We strive to provide excellent service and open communication to meet our customers' needs. Please visit us again at Jim Falk Motors Of Maui! Sincerely, The Jim Falk Motors Of Maui Team

Helpful
June 03, 2024

I had a good experience service was very good and any question I had was answered. More

by wbintheozarks
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Stehl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2024 -

Jim Falk Motors of Maui responded

Thank you for the positive feedback! We're thrilled to hear you had a great experience with us at Jim Falk Motors Of Maui. If you ever have more questions or need assistance in the future, feel free to reach out. We appreciate your support! Sincerely, The Jim Falk Motors Of Maui Team

Helpful
June 02, 2024

Always courteous. Bought my Chevy Sonic in 2015 it's needed a bit more repairs than I was expecting out of an economy car. More

by j.kenknight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 05, 2024 -

Jim Falk Motors of Maui responded

Thank you for choosing Jim Falk Motors Of Maui for your Chevy Sonic purchase back in 2015. We appreciate your feedback and understand your concerns about the repairs. If you ever need assistance with your vehicle, please don't hesitate to reach out to us. Thank you for your loyalty over the years. Sincerely, The Jim Falk Motors Of Maui Team

Helpful
June 01, 2024

I left and will never return. Every time I have been there I have had a horrible experience. More

by STEVEN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Westberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Jim Falk Motors of Maui responded

Thank you for sharing your feedback with us, Steven. We are truly disappointed to hear about your negative experiences at Jim Falk Motors Of Maui. We strive to provide excellent service to all our customers, and it's disheartening to learn that we fell short during your visits. We would like to understand more about your experiences and work towards a resolution that leaves you satisfied. Please feel free to reach out to us directly to discuss this further. Sincerely, The Jim Falk Motors Of Maui Team

Helpful
June 01, 2024

The check-in was easy, the staff was friendly, the waiting room had space and electrical outlets where I could set up my laptop and work. Natalie was the only person I interacted with. More

by Howard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Jim Falk Motors of Maui responded

Thank you for choosing Jim Falk Motors Of Maui, Howard! We appreciate your 5-star review and are delighted to hear about your positive experience during your visit. Natalie will be pleased to hear that she made a difference during your visit. We are glad you found the check-in process easy, enjoyed our friendly staff, and had a comfortable waiting room to work in. We look forward to seeing you again in the future! Sincerely, The Jim Falk Motors Of Maui Team

Helpful
June 01, 2024

Rick n service Dept is key to good ratings here. Service personnel are also dedicated More

by hulax727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2024 -

Jim Falk Motors of Maui responded

Thank you for your positive feedback on our service department! We appreciate your recognition of Rick and our dedicated service personnel at Jim Falk Motors Of Maui. We strive to provide excellent service to all our customers. We look forward to assisting you with any future vehicle needs. Sincerely, The Jim Falk Motors Of Maui Team

Helpful
May 31, 2024

Rick in Jim Falk Hyundai Service was excellent to deal with. Very cordial and thorough. More

by RON@PUKALANIGOLF.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Jim Falk Motors of Maui responded

Thank you for sharing your positive experience with Rick at Jim Falk Motors Of Maui. We are delighted to hear that Rick provided you with excellent service, being cordial and thorough. We appreciate your feedback and look forward to assisting you again. Sincerely, The Jim Falk Motors Of Maui Team

Helpful
1
2
3
...
65