619 Reviews of Jim Falk Motors of Maui - Service Center
Great customer service from Kayla! She kept me updated & informed along the way. I also appreciate all the hard work my technician did! She kept me updated & informed along the way. I also appreciate all the hard work my technician did! More
I brought my car in because during an oil change an axel boot leak was found. The oil change was done at another dealer. The inspection of. my car found no leak anywhere on the underside. When I was tol boot leak was found. The oil change was done at another dealer. The inspection of. my car found no leak anywhere on the underside. When I was told there would be no charge for the inspection I was speechless. Good news and no charge for the time and inspection-incredible. Thanks again. More
You guys were awesome and the service was great I am very excited and happy with my nissan frontier!! excited and happy with my nissan frontier!! More
Service excellent EXCEPT, as always, after the service the time and date on the dashboard had to be reset. the time and date on the dashboard had to be reset. More
I called multiple times to get service and no one called me back. I had to walk in to set up an appointment me back. I had to walk in to set up an appointment More
Great job on servicing my new Santa Cruz. Always prompt and welcoming, great Rick and service team!!!! Always prompt and welcoming, great Rick and service team!!!! More
Ryan was incredibly helpful, and the whole process was made seamless thanks to this team. I appreciate the community feel here - not like a typical dealership. made seamless thanks to this team. I appreciate the community feel here - not like a typical dealership. More
One cocsistent problem: Every time I bring my car in for service, ttime, date, and other information on the dashboard has to be reset. Otherwise: Above Excellent service service, ttime, date, and other information on the dashboard has to be reset. Otherwise: Above Excellent service More
Awful customer service. Polite but not responsive. No consideration for others people time. Poor explanations for delays. Polite but not responsive. No consideration for others people time. Poor explanations for delays. More
Rick Jacobsen always takes great care of us as our service advisor. I feel welcomed, appreciated, and remembered. The technicians do good work as well. Always prompt and get things done right in a tim service advisor. I feel welcomed, appreciated, and remembered. The technicians do good work as well. Always prompt and get things done right in a timely fashion. Their excellent service is appreciated and a high rating is well deserved. Bought and serviced many vehicles at Jim Falk Hyundai, Chevrolet, Nissan side. More