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Jim Hudson Lexus

Columbia, SC

4.9
3,909 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,909 reviews

February 17, 2021

Great to work with, amazing service. Felt like family, very cared for and looked out for what needs my car needed and stuck with that More

by Turboguy803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 17, 2021 -

Jim Hudson Lexus responded

We are thrilled that our team made you feel like part of the family here at Jim Hudson Lexus of Columbia! Thank you for your business and thoughtful review. We hope to welcome you back for your future service needs!

February 17, 2021

Tanner is very knowledgeable and professional! I recommend him to any individual who needs work done. He gets the job done thoroughly and with a smile on his face! Thank you, Tanner! More

by Brooklynn Molina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Jim Hudson Lexus responded

Brooklynn, thank you for taking the time to leave us a review! We are so glad Tanner took such good care of you here at Jim Hudson Lexus of Columbia, and we will certainly let him know that you appreciate his help. We are proud that we earned your recommendation, and we look forward to your next visit!

February 17, 2021

This team always goes above and beyond to take care of my vehicle. I would note that recommending changing spark plugs and brake fluid at 60k miles is service that should not be recommended. I know that is More

by GMiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Jim Hudson Lexus responded

We're so lucky to have you as a loyal Jim Hudson Lexus of Columbia customer! Thank you for trusting Sam and the rest of our service team with all your repair and maintenance needs!

February 17, 2021

Tanner is very polite and knowledgeable. He is very professional and made my experience great. I will be back and sure to tell others! Thank you! More

by Stephanie Breitenbach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Jim Hudson Lexus responded

Stephanie - Thank you for taking the time to share! We appreciate your business and are happy to hear that Tanner earned your five-stars. Drive safely, and we cannot wait to see you back at Jim Hudson Lexus of Columbia!

February 17, 2021

The staff is Always professional. The facility is Always clean. When you visit this store you always feel like you are the most important person to them at the time. Top shelf employee !!! More

by Lexus for life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Cowan
Feb 17, 2021 -

Jim Hudson Lexus responded

This review makes us smile! Thank you for your confidence in Jim Hudson Lexus of Columbia, and for your business. We look forward to seeing you next time!

February 17, 2021

I have been dealing with Tanner for years because of his great communication and complete honesty! I would not hesitate sending my friends and family to him and to Jim Hudson! More

by Gavin M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Jim Hudson Lexus responded

Your confidence in Tanner absolutely makes our day, Gavin! We're so lucky to have you in the Jim Hudson Lexus of Columbia family. Thank you for trusting us with all your service needs over the years!

February 16, 2021

My car was in this morning for the 80,000 mile check and oil change. Shaun Crosier helped me from drop off to pick up and was extremely nice and helpful. Great customer service which is very appreciated! More

by Kimboel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you with your check-up and oil change here at Jim Hudson Lexus of Columbia, and we will be sure to let Shaun know that you appreciate his help. We look forward to your next visit!

February 12, 2021

Service advisor Shannon is always helpful. She explains what the work is going to be plus then details the work that was done. I really like the video they send to let you know about anything you car needs More

by mizuno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Feb 12, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that Shannon went above and beyond to assist with your vehicle. Drive safely, and we will be sure to pass on the kind words to her! - The Jim Hudson Lexus of Columbia team

February 11, 2021

As always, great service and quality care at Lexus! However, I find these surveys annoying!! Please find a way to reward your employees without burdening your customers. Isn’t that what your front-l More

by Steven W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Feb 12, 2021 -

Jim Hudson Lexus responded

Steven, thank you for taking the time to leave us this review and feedback. It is always a pleasure to assist you here, and I will be sure to share this with my team. I do apologize for any unwanted communication, and I will be sure to make a note of your suggestion. If there is anything more you'd like to share with me, please don't hesitate to give me a call. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

February 11, 2021

Took my daughter's car for her service appointment. Had the pleasure of having Danil Weih again. He was most helpful and answered all of my questions. Stayed this time for the wait and enjoyed the complime More

by Khawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Jim Hudson Lexus responded

Thank you for the review! It was our pleasure to assist you and your daughter here at Jim Hudson Lexus of Columbia, and we will be sure to let Danil know that you appreciate the help. If you ever need anything else, don't hesitate to come back and see us again!

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