Jim Hudson Lexus

Excellent sales team, professional and courteous, efficient and friendly. Allan was amazing. I recommend him to all in need of a Lexus in the Columbia area. efficient and friendly. Allan was amazing. I recommend him to all in need of a Lexus in the Columbia area. More

Great experience purchasing a 2020 RX350 Worked with Juan Figueroa via email and telephone calls to complete the purchase of a 2020 RX350. Juan was very quick to respond and we had a deal be Worked with Juan Figueroa via email and telephone calls to complete the purchase of a 2020 RX350. Juan was very quick to respond and we had a deal before we drove the 75 miles to the dealership. We were graciously greeted by Juan and thought the sign with our names on it was a nice touch. Juan was very easy to work with and we finalized our price right after the test drive. I would certainly recommend Juan to future car buyers. Completing the paperwork and financing was longer than we anticipated. Although we did a very competitive rate. . More

water pump and timing belt of Lexus ES 330 Jim Hudson has responded to my car Lexus ES 330 issue and I'm satisfied with their responsibility and caring customer and I will purchase a new car ne Jim Hudson has responded to my car Lexus ES 330 issue and I'm satisfied with their responsibility and caring customer and I will purchase a new car next to two years More

Great Service I always have confidence in getting my vehicle serviced at Jim Hudson Lexus. I know that the service will be done right; that they will insure my veh I always have confidence in getting my vehicle serviced at Jim Hudson Lexus. I know that the service will be done right; that they will insure my vehicle is serviced to perform as it should. More

Excellent service especially from Melvin Alston in service dept. Always pleasant, returns calls and looks after us. Michael Hamilton has been equally as helpful in sales. We are overall very happy wit service dept. Always pleasant, returns calls and looks after us. Michael Hamilton has been equally as helpful in sales. We are overall very happy with Jim Lexus but I am ready to trade.v More

Good service Danny was attentive and helpful. I waited in the very nice waiting area. I especially like that you've added the video since the last time I was there Danny was attentive and helpful. I waited in the very nice waiting area. I especially like that you've added the video since the last time I was there. More

Joey was friendly and prompt even though the service area was busy. He was able to connect with me easily even though we had never met before and commented on my shoes saying they looked Gucci even though th was busy. He was able to connect with me easily even though we had never met before and commented on my shoes saying they looked Gucci even though they’re not! My so. Always goes to chat with Darryn and he is always kind and polite. We only work with Darryn from the sales department as he has exceeded our trust levels! More

After the problem with my brakes after being serviced. The manager, Tony, took great care of me and had the brakes fixed. Great job, thanks The manager, Tony, took great care of me and had the brakes fixed. Great job, thanks More

21,000 Mile Check up Shannon was my customer rep when I pulled into the bay area. She has prepared ahead and had my "Courtesy Car" ready to go. 2 things that I requested d Shannon was my customer rep when I pulled into the bay area. She has prepared ahead and had my "Courtesy Car" ready to go. 2 things that I requested did not take place. The drivers side seat belt is loose, causing the door to slam on the buckle itself. It did not get fixed. I also asked for the truck to be vacuumed, this was not done. The car was not finished the same day, so I picked the car up the following am. I have been in communication with Ken Lavender several times over the phone since I purchased the LS500 in 2018. He has always been extremely helpful with walking me through all the many features on the LS500. It is extremely hard to remember when things turn off by mistake and I can not find how to turn them back on. Ken has probably been the most valuable person at the dealership on a continual basis. Each time I buy a new iPhone, Ken has to talk me through the issues that Apple has changed. Apple updates, cause issues each time. Ken spent 30 minutes with me again Friday,(in side my car) working with Apple Auto Play. Numerous times when traveling out of state and the Lexus Navigation System seems to be not taking on the correct route, he immediately answers and handles the issue. I can not say enough about Ken Lavender. He has even given my his personal cell phone to assist me more rapidly. I hope you make sure he gets this along with a nice 'bonus'! More

Excellent My wife and my experience was great. Juan Figueroa found the exact color exterior and interior that we were looking for and was a tremendous help dur My wife and my experience was great. Juan Figueroa found the exact color exterior and interior that we were looking for and was a tremendous help during the process of purchasing our Lexus. More