Jim Hudson Lexus

Scheduled service visit Always someone to greet you as you pull into the service area. Courteous and polite staff to work with you to get you taken car of. Maintenance area Always someone to greet you as you pull into the service area. Courteous and polite staff to work with you to get you taken car of. Maintenance area is clean and neat so I can see what's going on with my car. Waiting area is very comfortable and pleasant. Wi-fi works great too. I have a service agreement which saves time and money. More

Another fantastic visit for service and purchasing. Always great people to work with. The Hudson family rank with the greatest people in Columbia. This is a reputable dealership with outstanding busin Always great people to work with. The Hudson family rank with the greatest people in Columbia. This is a reputable dealership with outstanding business acumen. In fact, I just bought another new Lexus today! More

Car maintenance and tires issues Very professional. Danil came to get my car and left me a loner. I truly appreciate all he and Tony have done to correct the issues with my Lexus RX Very professional. Danil came to get my car and left me a loner. I truly appreciate all he and Tony have done to correct the issues with my Lexus RX More

5 stars plus service The convenience of having Mr. Bill come to Florence and pick up my car and bring it back after being serviced is worth 5 stars alone. However, this we The convenience of having Mr. Bill come to Florence and pick up my car and bring it back after being serviced is worth 5 stars alone. However, this week I had to take it to the dealership because of the time frame I was working with but I was able to get a loaner vehicle and then Mr. Bill brought my car back the next day. So this was the first time I have actually gone into the service dept. Shaun Crosier was the service rep I worked with. He really made it an easy process. I lost one of my smart keys (a costly mistake) and Shaun took care of getting a replacement and the rest of the routine maintenance. I’m so impressed with how they treat each car like it is a brand new one. It is very evident that customer satisfaction is their top priority. More

An awesome experience! Jade Jones Is the E pitta me of what great customer service is all about. He was very professional, courteous and patient throughout the process. All Jade Jones Is the E pitta me of what great customer service is all about. He was very professional, courteous and patient throughout the process. All of the employees involved with my deal was awesome. I would definitelyRecommend buying from Jim Hudson Lexus. Thank you Jade for everything!! More

Battery Great experience. My battery issue was solved to my surprise “under warranty”. New battery and oil change had car ready to go. Thanks for your great c Great experience. My battery issue was solved to my surprise “under warranty”. New battery and oil change had car ready to go. Thanks for your great customer service. Had a visit with Sam McElveen while walking around. He was our reason to look at Lexus some years ago. This is our 3rd Lexus. Very pleased. More

Best customer service This is the 2nd vehicle that we have bought from Jim Hudson Lexus and hopefully will be the only dealership we buy from in the future. We have been ex This is the 2nd vehicle that we have bought from Jim Hudson Lexus and hopefully will be the only dealership we buy from in the future. We have been extremely impressed with the customer service from the sales dept to the service dept over the last 3.5 years. The staff at JH Lexus wants the customer to feel appreciated and they do an excellent job conveying this. More

Another Great Experience!! Another great service experience! I thiught having a Lexus would be hard not having a dealership in my town but I should have known Lexus had it cove Another great service experience! I thiught having a Lexus would be hard not having a dealership in my town but I should have known Lexus had it covered! I call for service, they s schedule it,pick my vehicle up and leave me a cool one to drive while mine is gone. Fabulous service for a single mom with 3 children and a business. I am contacted step by step and even get a Thank you note! Love being a Lexus girl! More

Danny was very kind in service and kept me informed. Danny was very helpful with the service of my car. I always have a great experience with Lexus. I look forward to future ES 350. Thank you! Danny was very helpful with the service of my car. I always have a great experience with Lexus. I look forward to future ES 350. Thank you! More

Service appointment It never fails that I receive awesome service. Danil was great and made sure my vehicle was done in a timely manner and with an outstanding car wash. It never fails that I receive awesome service. Danil was great and made sure my vehicle was done in a timely manner and with an outstanding car wash. I’ll be back! More