Jim Hudson Lexus

Continued great service from Melvin Alston Melvin is the definition of professionalism and always on top of his game. His customer service is at the highest level and is the best of all I've d Melvin is the definition of professionalism and always on top of his game. His customer service is at the highest level and is the best of all I've dealt with at the dealership. There is never any surprises (this as occurred with others), and he always delivers on his commitments. If something arises that is contrary to what he says, he communicates, immediately. As long as Melvin is in his position, I will continue to patronize this service department. More

Super Job Greeted as soon as I my car stopped in the service area, Dan Weih was ready and quickly processes my requests. He checked to make sure communication Greeted as soon as I my car stopped in the service area, Dan Weih was ready and quickly processes my requests. He checked to make sure communication worked and sent me on my way in a loaner. Upon return everything had been addressed and Dan reported on one issue that I had asked for him to follow. Could not have had a better experience. More

Profressional Very professional work. Service was exceptional and any concerns were addressed. Mr. Weih was in constant contact despite a large amount of customers Very professional work. Service was exceptional and any concerns were addressed. Mr. Weih was in constant contact despite a large amount of customers. He keep me informed. Keep up the good work. More

Great first experience with service department Everything went smooth. Quicker than expected. Cleaned the vehicle which is a nice touch. Sam was friendly and efficient. Five stars for team and serv Everything went smooth. Quicker than expected. Cleaned the vehicle which is a nice touch. Sam was friendly and efficient. Five stars for team and service. More

MichaelHamilton was good to work with Michael was good to work with, and I appreciate all he did to get the model I wanted . I am sure that I would refer friends to him and dealership in t Michael was good to work with, and I appreciate all he did to get the model I wanted . I am sure that I would refer friends to him and dealership in the future. More

excellent service Being greeted by a friendly receptionist started the day off right. With all the decisions i had to make mark made me feel at ease with his knowled Being greeted by a friendly receptionist started the day off right. With all the decisions i had to make mark made me feel at ease with his knowledge and professionalism. More

Darryn Russ Gentleman Darryn is now called my Guru! Not only did he find me a beautiful car, he is patient in helping me learn its luxuries! Gentleman Darryn is now called my Guru! Not only did he find me a beautiful car, he is patient in helping me learn its luxuries! More

Excellent customer service, ( The Best ) I enjoyed receiving professional and quality service from the service department. Shaun and Melvin are the best. They kept me informed from the begin I enjoyed receiving professional and quality service from the service department. Shaun and Melvin are the best. They kept me informed from the beginning to the end of my transaction. Between the two it would have to be a photo finish. On a scale of one to ten they would get a ten plus! More

Outstanding Great service!! Shannon was great to work with. I think she is a great asset to the company. We have always had great service at Jim Hudson Lexus. Aft Great service!! Shannon was great to work with. I think she is a great asset to the company. We have always had great service at Jim Hudson Lexus. After 8 cars we are still happy with the group. Dr. James E Quick More

Service was excellent Danny was very pleasant and professional, also he kept me informed what was happening with my car by text and in person..I went to get an oil change Danny was very pleasant and professional, also he kept me informed what was happening with my car by text and in person..I went to get an oil change and tires rotated. Danny also took pictures off my door panels and have the parts ordered that's needed. More