Jim Hudson Lexus

Great customer service Even though we did not end up buying from the dealership, JJ was a great help. He kept in touch with me just to check up on the status of my situation Even though we did not end up buying from the dealership, JJ was a great help. He kept in touch with me just to check up on the status of my situation that was going on of needing a new vehicle and making a bad purchase through another dealership. Even after he knew I couldn't buy at the moment he still kept an eye out for vehicles I was looking for for the future and would reach out to me. His customer service truly exceeds anything I've ever seen before. More

Great Awesome dealership and excellent service!! Michael Hamilton is our salesman and is the Best and Tony Locklear always takes Great care of me in the ser Awesome dealership and excellent service!! Michael Hamilton is our salesman and is the Best and Tony Locklear always takes Great care of me in the service department!! More

First Time Customer This was a hassel free experience with Buddy and then with Darryn. unlike previous dealerships. I drove teh extra miles, but it was well worth it. This was a hassel free experience with Buddy and then with Darryn. unlike previous dealerships. I drove teh extra miles, but it was well worth it. I would do it again More

NEW CAR PURCHASE I had an excellent experience working with Kimberly. Knowledgeable and honest to work with. Delivered on every promise she made and every timeline I had an excellent experience working with Kimberly. Knowledgeable and honest to work with. Delivered on every promise she made and every timeline she promised. More

New Lease Juan is a wonderful asset to your company. This is the second time that we have leased a Lexus after speaking directly with him. His expert knowledge Juan is a wonderful asset to your company. This is the second time that we have leased a Lexus after speaking directly with him. His expert knowledge combined with his calm demeanor make for a great experience every time. It is evident that he takes pride in providing excellent customer service and strides to make the whole experience as uncomplicated and easy as possible. More

Customer Satisfaction My experience with Jim Hudson has been nothing less than spectacular due to Mr. Melvin Alston. He is very customer focused and detailed in assuring th My experience with Jim Hudson has been nothing less than spectacular due to Mr. Melvin Alston. He is very customer focused and detailed in assuring the the job is completed correctly the first time. I’ve had nothing but positive experiences with Mr. Alston. He is definitely one of your Allstars. More

Buying a new car Darryn made buying a new car easy. Everyone worked as a team, excellent service and set up of the car was hassle free. Customer service is number one. Darryn made buying a new car easy. Everyone worked as a team, excellent service and set up of the car was hassle free. Customer service is number one. More

Super Job Greeted as soon as I my car stopped in the service area, Dan Weih was ready and quickly processes my requests. He checked to make sure communication Greeted as soon as I my car stopped in the service area, Dan Weih was ready and quickly processes my requests. He checked to make sure communication worked and sent me on my way in a loaner. Upon return everything had been addressed and Dan reported on one issue that I had asked for him to follow. Could not have had a better experience. More

Continued great service from Melvin Alston Melvin is the definition of professionalism and always on top of his game. His customer service is at the highest level and is the best of all I've d Melvin is the definition of professionalism and always on top of his game. His customer service is at the highest level and is the best of all I've dealt with at the dealership. There is never any surprises (this as occurred with others), and he always delivers on his commitments. If something arises that is contrary to what he says, he communicates, immediately. As long as Melvin is in his position, I will continue to patronize this service department. More

Profressional Very professional work. Service was exceptional and any concerns were addressed. Mr. Weih was in constant contact despite a large amount of customers Very professional work. Service was exceptional and any concerns were addressed. Mr. Weih was in constant contact despite a large amount of customers. He keep me informed. Keep up the good work. More