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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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January 28, 2025

My service was great. I was kept informed of the needed repairs, the costs, and what was required and completed!! More

by lindacampbe1089
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roke; Gentleman that brought car to home in Sumter!
Jan 29, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that you had a great service experience at Jim Hudson Lexus of Columbia! Keeping our customers informed is important to us, and we're glad everything was clear and satisfactory. Thank you for your feedback!

January 28, 2025

Highly recommend. Julia was pleasant & most helpful in dealing with rescheduling service appt due to weather. Deanna was thorough in explaining required & recommended More

by Morgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julia, service technician ( failed to get his name)
Jan 29, 2025 -

Jim Hudson Lexus responded

Morgan, thank you for the recommendation! We're delighted to hear that Julia and Deanna made your experience at Jim Hudson Lexus of Columbia a positive one. We appreciate your feedback and look forward to serving you again in the future!

January 27, 2025

Little pricey, but the service is great. We had a very good experience. Work was done on time. More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your support of Jim Hudson Lexus of Columbia!

January 25, 2025

Everything was great except it took almost 3 hrs to get a normal maintenance done. Everyone there are very nice. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Jim Hudson Lexus responded

Tom, thank you for your feedback! We're glad to hear that our team at Jim Hudson Lexus of Columbia provided a pleasant experience despite the wait time. We'll work on improving efficiency and hope to serve you even better next time!

January 24, 2025

Danny does a great job of taking care of our car. He is very attentive. More

by hobbiew51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Jim Hudson Lexus responded

Thank you for the great review of Danny. We look forward to seeing you again at Jim Hudson Lexus of Columbia!

January 24, 2025

Lexus dealership has wonderful service! Outstanding knowledge of my car and feedback were given. Outstanding! More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Jim Hudson Lexus responded

Jennifer, we're delighted to hear that you had such a positive experience with the team at Jim Hudson Lexus of Columbia! Thank you for highlighting their outstanding service and knowledge. Enjoy your ride!

January 22, 2025

Always the best customer service! Hands down my go to dealership! They always take care of our family! More

by wsbauman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Jim Hudson Lexus responded

Thank you for the fantastic feedback! We're delighted to be your go-to dealership and appreciate your trust in Jim Hudson Lexus of Columbia. Looking forward to serving you and your family again soon!

January 21, 2025

Excellent service and very professional, the comfort and cleanliness of the waiting area is very much appreciated. More

by Raye26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Jim Hudson Lexus responded

Thank you for your feedback! We're delighted to hear that our service and facilities at Jim Hudson Lexus of Columbia met your expectations. We look forward to welcoming you back in the future!

January 21, 2025

Awesome service ! ! All employees are very nice and go out there way to help or ansyany questions you have More

by Turkey mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2025 -

Jim Hudson Lexus responded

We're thrilled to hear about this awesome experience with our team at Jim Hudson Lexus of Columbia! Thank you for the kind words.

January 21, 2025

Danil was amazing! He was very friendly and professional! He went the extra mile to ensure my concerns were taking care of. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Jim Hudson Lexus responded

Shannon, we're delighted to hear that Danil provided such excellent service at Jim Hudson Lexus of Columbia. Thank you for sharing your experience with us!

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