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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,165 Reviews

2,165 Reviews of Jim Hudson Lexus - Service Center

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February 07, 2025

Great service experience with continuous updates and good customer service. Service team was very friendly and transparent. More

by drt1818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that you had a positive service experience with our team at Jim Hudson Lexus of Columbia. Thank you for highlighting the friendly and transparent customer service!

February 06, 2025

Great job! Wonderful service department! Love working with Danil —always courteous, respectful, and super efficient. More

by Cindy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Jim Hudson Lexus responded

Cindy, thank you for the kind words! We're delighted to hear that Danil and our service department at Jim Hudson Lexus of Columbia provided such a positive experience. We appreciate your support!

February 06, 2025

Detailed first service visit. Waiting area was nice, clean and provided snacks. Good communication on status of service. Quick service. More

by barbhaller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your experience with us at Jim Hudson Lexus of Columbia! We're glad to hear that our team provided quick service and kept you informed throughout the process. We appreciate your feedback on our waiting area as well!

February 05, 2025

Jim Hudson Lexus is awesome! Tanner in the service center has always been a great help! More

by TMurphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Jim Hudson Lexus responded

The entire team at Jim Hudson Lexus of Columbia is so glad we earned your business. Thanks so much!

February 04, 2025

Melvin was very helpful and professional. I highly appreciated his attention to detail. He took good care of me! More

by Euterpem22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Melvin provided such attentive and professional service at Jim Hudson Lexus of Columbia. Thank you for sharing your experience, and we hope you're enjoying your new vehicle!

February 02, 2025

Awesome dealership…my last 2 cars have been with them. Will be using them in the future too More

by Cent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Jim Hudson Lexus responded

Your kind review warms our hearts! Thank you from the Jim Hudson Lexus of Columbia Team.

January 31, 2025

Erik is very professional and attentive. He does intake quickly and pick up is a breeze too. Really appreciate the way he and the excellent technicians get the job done! More

by terisalane
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Jim Hudson Lexus responded

Terisalane, we're delighted to hear that Erik and our team at Jim Hudson Lexus of Columbia provided you with such a seamless experience. Thank you for recognizing their professionalism and efficiency!

January 31, 2025

The staff as a whole in tje servive department always conduct them selves in a professional and caring manner Sam and Vince i give a shot out to..They went above and beyond to insure.that i was satisifi More

by charleschulai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince, Vince Ciuffo
Feb 03, 2025 -

Jim Hudson Lexus responded

Charles, thank you for recognizing Sam and Vince's efforts at Jim Hudson Lexus of Columbia! We're delighted to hear that our service team provided a professional and caring experience. We appreciate your feedback!

January 30, 2025

Deanna was very friendly, knowledgeable, and attentive to my needs, in regards to my vehicle! She has the perfect personality for communicating with customers! More

by Sadina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Jim Hudson Lexus responded

Thank you for your wonderful review, Sadina! We're thrilled to hear that Deanna provided you with friendly, knowledgeable, and attentive service at Jim Hudson Lexus of Columbia. We appreciate your kind words and look forward to assisting you again in the future!

January 30, 2025

Was very satisfied with the service I received. The service representative was professional from beginning to end. More

by Richard.feemster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Jim Hudson Lexus responded

Thank you for your review, Richard! We're glad to hear that you were very satisfied with the service at Jim Hudson Lexus of Columbia. Providing professional and top-quality service is our priority, and we appreciate your feedback. Please let us know if there is anything else we can do to assist you!

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