Jim Hudson Lexus - Service Center

Routine maintenance and extra work done. I scheduled an appointment for routine maintenance and met with Erik Due. He was extremely professional and answered all my questions. His suggestio I scheduled an appointment for routine maintenance and met with Erik Due. He was extremely professional and answered all my questions. His suggestions were also helpful and I am so pleased with the service and assistance he provided. Very personable, gracious, went above and beyond! More

Always Professional Jim Hudson Lexus Of Columbia and Ron Best spoil me. I can always count on Ron to help me schedule pickup and routine maintenance. His communication is Jim Hudson Lexus Of Columbia and Ron Best spoil me. I can always count on Ron to help me schedule pickup and routine maintenance. His communication is outstanding. Once my vehicle is at the dealership I can expect a walk thru video of the progress (Stephen was the technician this past appointment-great video) and a call from Melvin with any follow ups. The treat me very well and I will be a client for life. More

Quick service I took my car in for service but didn't request a loaner as I live across town so felt like that would be a waste of time. I waited and it only took I took my car in for service but didn't request a loaner as I live across town so felt like that would be a waste of time. I waited and it only took approximately two hours which went by fast. More

Treated like family. You are welcomed and taken care of as if you’re a family member. They really care about you and are all about your personal well being. You’re treated You are welcomed and taken care of as if you’re a family member. They really care about you and are all about your personal well being. You’re treated fairly and honestly. My favorite dealership. Jim Hudson sets the standard! More

Dependability I have experienced since 2003. This dealer has always provided courteous, knowledgeable service reps and sales people. I owned my first 2003 Lexus 430 for 15 years: service is sup This dealer has always provided courteous, knowledgeable service reps and sales people. I owned my first 2003 Lexus 430 for 15 years: service is superb! More

Great job I purchased a CPO GX460 on Monday and noticed I was due for a service by Friday (from another dealer). Jim Hudson fit me in so I didn’t have to dela I purchased a CPO GX460 on Monday and noticed I was due for a service by Friday (from another dealer). Jim Hudson fit me in so I didn’t have to delay the start of my family vacation. Thank you Jim Hudson Lexus for excellent service. More

Very pleasant and helpful Great consultation coupled with a speedy and relaxed service experience. Comfortable waiting area and restrooms are hotel quality kept. Wife and i hi Great consultation coupled with a speedy and relaxed service experience. Comfortable waiting area and restrooms are hotel quality kept. Wife and i highly recommend this dealership. More

Greet service Took the car in for a repair to the third brake light which had a TSB or a technical service bulletin notice. Quick write up, quick loaner and a quick Took the car in for a repair to the third brake light which had a TSB or a technical service bulletin notice. Quick write up, quick loaner and a quick and total fix for the problem all with a smile and total competence. More

Great Customer Service Quick and efficient service. Comfortable waiting area with anything you could need available. Parts desk people are wonderful, too. Knowledgeable an Quick and efficient service. Comfortable waiting area with anything you could need available. Parts desk people are wonderful, too. Knowledgeable and friendly. Highly recommend this dealership. More

routine maintenance Prompt, courteous and great service. The customer wait area is equipped with snacks and is very child friendly as it has a play area. This is importan Prompt, courteous and great service. The customer wait area is equipped with snacks and is very child friendly as it has a play area. This is important to me as my granddaughter usually is with me. She loves to go and play as well as watch through the window as they “lift and work” on the car. More