Jim Hudson Lexus - Service Center

A 5-Ster Rating I give this Lexus dealer employees a 5-star rating for their prompt service and professional courtesy. If the service takes hours to complete, a servi I give this Lexus dealer employees a 5-star rating for their prompt service and professional courtesy. If the service takes hours to complete, a service rep will check on me and keep me updated regarding the service. I am satisfied with this dealer and would heartily recommend it to others. More

Excellent Service! Melvin Alston is an excellent representative of your service department. Very knowledgeable regarding service & repairs extremely courteous and provid Melvin Alston is an excellent representative of your service department. Very knowledgeable regarding service & repairs extremely courteous and provides integrity that your dealership should be proud of. I enjoy dealing with him. More

Top notch service is the rule not the exception Melvin is always great to work with. He makes sure all concerns are addressed, gives realistic timelines and makes sure you are comfortable while you Melvin is always great to work with. He makes sure all concerns are addressed, gives realistic timelines and makes sure you are comfortable while you wait. I’m always confident I will be treated fairly when bringing my car to him. More

Always excellent Great service always. Clean and courteous. Comfortable waiting areas. Melvin is outstanding. Ron Best is the best. I do not trust anywhere else for m Great service always. Clean and courteous. Comfortable waiting areas. Melvin is outstanding. Ron Best is the best. I do not trust anywhere else for my Lexus service. More

Everytime I visit Lexus I have a pleasureable experience! Everyone is always very polite and speaks to me. Service is done in a timely manner and done with expertise. Everything is thorough and well-explained Everyone is always very polite and speaks to me. Service is done in a timely manner and done with expertise. Everything is thorough and well-explained that is going to be done. The snacks and drinks are a plus too:) More

Service with a smile Great personalities and when one employee was helping someone else when my car was ready then the other stepped in to help get me on my way. Great personalities and when one employee was helping someone else when my car was ready then the other stepped in to help get me on my way. More

Excellent I appreciate being able to take the loaner home when my car was not ready. I also appreciate it being delivered to my home in Sumter the next morning. I appreciate being able to take the loaner home when my car was not ready. I also appreciate it being delivered to my home in Sumter the next morning. More

Excellent experience with the Service team I made my service appointment with Melvin who was so helpful. He even returned my call twice to schedule my appointment. When I brought my car I. For I made my service appointment with Melvin who was so helpful. He even returned my call twice to schedule my appointment. When I brought my car I. For service Melvin was on vacation, but Shannon took great care of me. My experience with Service team was amazing. I live in Charlotte and I will drive to Jim Hudson for service anytime. Thanks for a great experience. More

Awesome dealership - the epitome of customer service! My most recent visit was to have my 2017 ES 350 serviced. I marvel at the cleanliness of the dealership and how friendly the staff is. Second to NON My most recent visit was to have my 2017 ES 350 serviced. I marvel at the cleanliness of the dealership and how friendly the staff is. Second to NONE. I always like to look around at the new models while I am there so I can start my wish list! More

Excellent service It is a pleasure to take my Lexus to be serviced at Jim Hudson Lexus. The staff is very friendly and the dealership is super clean! It is a pleasure to take my Lexus to be serviced at Jim Hudson Lexus. The staff is very friendly and the dealership is super clean! More