2,176 Reviews of Jim Hudson Lexus - Service Center
always very well taken care of. Danny is very personable. Pays attention to detail, makes you feel welcome. Remembers I work two jobs, always ask how my night went at work. Danny is very personable. Pays attention to detail, makes you feel welcome. Remembers I work two jobs, always ask how my night went at work. More
80k maintenance As is the usual at Jim Hudson Lexus, I has a very good experience. My service rep, Samuel Mercado, had me out in a loaner in a matter of minutes. The As is the usual at Jim Hudson Lexus, I has a very good experience. My service rep, Samuel Mercado, had me out in a loaner in a matter of minutes. The new texting system notified me when the car was ready for pick up. When I arrived back at dealership, the car was clean and ready. The outstanding service department is one of the reasons I drive a lexus. More
Excellent Service and Great Customer service by Danny. Danny is great! He's was very professional and most helpful. He listened and addressed all my concerns. On my next visit for service I will definitely Danny is great! He's was very professional and most helpful. He listened and addressed all my concerns. On my next visit for service I will definitely call Danny. Thanks More
Awesome service - first time and will be back 70k service - Danny and Bernard are amazing at what they do and great assets for this dealership and for their customers!!!! I will be back! 70k service - Danny and Bernard are amazing at what they do and great assets for this dealership and for their customers!!!! I will be back! More
Great Service! I took my car to be serviced for the first time after I purchased it, and the service that the staff provided was second to none. The wait time was re I took my car to be serviced for the first time after I purchased it, and the service that the staff provided was second to none. The wait time was reasonable and the price was cheaper than expected. More
Excellent Service! Melvin Alston is an excellent representative of your service department. Very knowledgeable regarding service & repairs extremely courteous and provid Melvin Alston is an excellent representative of your service department. Very knowledgeable regarding service & repairs extremely courteous and provides integrity that your dealership should be proud of. I enjoy dealing with him. More
A 5-Ster Rating I give this Lexus dealer employees a 5-star rating for their prompt service and professional courtesy. If the service takes hours to complete, a servi I give this Lexus dealer employees a 5-star rating for their prompt service and professional courtesy. If the service takes hours to complete, a service rep will check on me and keep me updated regarding the service. I am satisfied with this dealer and would heartily recommend it to others. More
Top notch service is the rule not the exception Melvin is always great to work with. He makes sure all concerns are addressed, gives realistic timelines and makes sure you are comfortable while you Melvin is always great to work with. He makes sure all concerns are addressed, gives realistic timelines and makes sure you are comfortable while you wait. I’m always confident I will be treated fairly when bringing my car to him. More
Service with a smile Great personalities and when one employee was helping someone else when my car was ready then the other stepped in to help get me on my way. Great personalities and when one employee was helping someone else when my car was ready then the other stepped in to help get me on my way. More
Everytime I visit Lexus I have a pleasureable experience! Everyone is always very polite and speaks to me. Service is done in a timely manner and done with expertise. Everything is thorough and well-explained Everyone is always very polite and speaks to me. Service is done in a timely manner and done with expertise. Everything is thorough and well-explained that is going to be done. The snacks and drinks are a plus too:) More