Jim Hudson Lexus - Service Center

Best Service ever I was having trouble with my car vibrating when I applied the brakes going downhill. Was able to get my 2010 RX350 in the next service day. They che I was having trouble with my car vibrating when I applied the brakes going downhill. Was able to get my 2010 RX350 in the next service day. They checked out my car, serviced it and installed new front brakes, Melvin Alston is my go to guy in the service department. More

Shannon Stratford Shannon was awesome when dealing with my family and vehicles. She kept me informed the entire time my vehicle was in service and emailed and called me Shannon was awesome when dealing with my family and vehicles. She kept me informed the entire time my vehicle was in service and emailed and called me when an issue came up. She was friendly and very professional. Thank you Shannon More

Top flight! Matthew and others were prompt in getting my 2011 Lexus in for a mandatory airbag recall. They were super organized!! They had a great courtesy car a Matthew and others were prompt in getting my 2011 Lexus in for a mandatory airbag recall. They were super organized!! They had a great courtesy car all set for me to use during the day. They did a great car wash on my car. Thanks to all! More

Customer Service is Top Notch As someone who has been in service most of my career. I love when I see it done right. It's a great experience. Even have a nice thank you note from As someone who has been in service most of my career. I love when I see it done right. It's a great experience. Even have a nice thank you note from the service technician in the car. More

MATT JOHNSON We have owned about 5 Lexus automobiles so far. Hands down I love this car better than past mercedes, or bmw's, We also think that the service depar We have owned about 5 Lexus automobiles so far. Hands down I love this car better than past mercedes, or bmw's, We also think that the service department is better than the above mentioned. I was thrilled to find out that Matt Johnson was is the service department. It is such a pleasure dealing with Matt. He has the most positive attitude and alway has the biggest smile when working with us. I recently went in and asked for Matt and I was told he was busy helping other customers so I had another agent working with me. I was very disappointed that I did not get Matt, as I called ahead and he knew I was coming. Matt is very thorough and takes extreme care in dealing with us and all our issues. More

Another great experience My service rep, Matt, is thorough, professional, informative, fun. He deserves a raise. Seriously. Whatever you’re paying him, he deserves more. My service rep, Matt, is thorough, professional, informative, fun. He deserves a raise. Seriously. Whatever you’re paying him, he deserves more. Be sure you take care of him. More

80K mile service I always have a great experience with the service department. They are very helpful and considerate of my needs and requests in providing me with a lo I always have a great experience with the service department. They are very helpful and considerate of my needs and requests in providing me with a loaner. More

First service Mr. Mercado was wonderful and helpful in fine tuning all the settings for me. Service was complementary which is lovely for the wallet. Service was Mr. Mercado was wonderful and helpful in fine tuning all the settings for me. Service was complementary which is lovely for the wallet. Service was thorough and fast. Complimentary car was is much appreciated. More

Eric Due could not have been nicer or more accommodating! I got serviced very efficiently and for a fair price. I was grateful that service found and fixed some very corroded battery cables and put in a new I got serviced very efficiently and for a fair price. I was grateful that service found and fixed some very corroded battery cables and put in a new battery. Thank you! Stephanie More

Great service Brought my car in for an air bag recall. They also did my 55,000 mile service. They had me in and out in a loaner in quit time. When I returned, the c Brought my car in for an air bag recall. They also did my 55,000 mile service. They had me in and out in a loaner in quit time. When I returned, the car was washed and ready to go. More