Jim Hudson Lexus - Service Center

Tanner Carnes at Jim Hudson is an awesome service manager. He always takes the best care of my car. manager. He always takes the best care of my car. More

I always receive excellent customer service from Erik! My technician Camille, also provided a great video to help me to understand the maintenance needed. My technician Camille, also provided a great video to help me to understand the maintenance needed. More

My car broke down on me as I was heading to Mrytle Beach from Columbia. I towed my vehicle to Jim Hudson where I met Mr. Eric Due, a service adviser. I explained to Eric that I actually live in Texas, but from Columbia. I towed my vehicle to Jim Hudson where I met Mr. Eric Due, a service adviser. I explained to Eric that I actually live in Texas, but my vehicle would not start when I arrived at my house in Columbia. Eric understood my situation and discussed the options for my vehicle dilemma with management who quick want to get back on the road. My vehicle was scheduled service the following morning identifying the problems with my fuel value, evap value , and other issues. It took them less than a half day to get my back running better than what it was before I broke down. Eric will be my go to adviser when ever I’m in Columbia. He very professional and knowledgeable. I can say the same about the maintenance tech who provide a detail of the issue via video of all the problems. I strongly recommend this dealership. No up charge or arm twisting or tricks to get you to do extra for an additional charge. This dealership truly care about their customers. Thanks you again Eric and the Jim Hudson Team for ensuring I made it back to Texas. Yo have a new Texas Client, an I look forward to to get my vehicle services by you all again. More

My service was great. I was kept informed of the needed repairs, the costs, and what was required and completed!! I was kept informed of the needed repairs, the costs, and what was required and completed!! More

Highly recommend. Julia was pleasant & most helpful in dealing with rescheduling service appt due to weather. Deanna was thorough in explaining required & recommended Julia was pleasant & most helpful in dealing with rescheduling service appt due to weather. Deanna was thorough in explaining required & recommended services. Maintenance technician provided videos of each service provided. Waiting room comfortable. More

Things went good. He kept me while involved. I'll recommend Jim Hudson dealership to anyone. Thanks Danny. He kept me while involved. I'll recommend Jim Hudson dealership to anyone. Thanks Danny. More

Little pricey, but the service is great. We had a very good experience. Work was done on time. We had a very good experience. Work was done on time. More

Everything was great except it took almost 3 hrs to get a normal maintenance done. Everyone there are very nice. normal maintenance done. Everyone there are very nice. More

Danny does a great job of taking care of our car. He is very attentive. He is very attentive. More

Lexus dealership has wonderful service! Outstanding knowledge of my car and feedback were given. Outstanding! Outstanding knowledge of my car and feedback were given. Outstanding! More