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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
1,873 Reviews

1,873 Reviews of Jim Hudson Lexus - Service Center

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June 06, 2024

Exceptional service. Full cost of the 60,000 mile service is waaay to expensive. Most items are checklist. Efficient. Video offers very little info. More

by lemeulc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Jim Hudson Lexus responded

Thank you for your feedback! We're glad to hear that the service was exceptional at Jim Hudson Lexus of Columbia. We appreciate your input on the cost and video information, and we'll work on improving these aspects. Safe travels!

June 05, 2024

Received excellent service, Tanner was awesome to work with and service was performed on a timely basis. More

by mwood
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your experience! We're glad to hear Tanner and the team at Jim Hudson Lexus of Columbia provided excellent service in a timely manner. We appreciate your support!

June 05, 2024

The service was professional and prompt from the appointment scheduler, to the valet, to the service technician and service manager. Keep up the great work! More

by mwilli5032
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly
Jun 05, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that our team at Jim Hudson Lexus of Columbia provided professional and prompt service. Thanks for the encouraging words, we'll definitely keep up the great work!

June 04, 2024

Excellent and friendly customer service! We are so pleased that we purchased a car from Jim Hudson! More

by Elizamhudson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jim Hudson Lexus responded

Congrats on your new ride and thank you for choosing Jim Hudson Lexus of Columbia! We are so glad that our team delivered a five-star buying experience. Safe travels!

June 04, 2024

Excellent Service from Customer Care, Technical Service and Detail. Everyone was knowledgeable, friendly and focused on a positive customer experience. Our customer service rep., Danil Weih, insured that More

by Sacree123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Jim Hudson Lexus responded

Thank you for sharing your positive experience with us! We're delighted to hear that Danil and the team at Jim Hudson Lexus of Columbia provided excellent service. We appreciate your support and look forward to serving you again!

June 03, 2024

My entire experience with Lexus was nothing short of exceptional! Jared, my Service Advisor, was not only personable but highly professional! Everyone… from the time I drove my car in to the time I drov More

by Rosemondsquirewell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared
Jun 03, 2024 -

Jim Hudson Lexus responded

We're delighted to hear that Jared and the team at Jim Hudson Lexus of Columbia provided such an exceptional experience for you. Thank you for sharing your positive feedback!

June 01, 2024

They have a great customer service. I was greeted and taken care right away. I recommend everyone Jim Hundson. More

by just_lally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2024 -

Jim Hudson Lexus responded

Thanks for recommending Jim Hudson Lexus of Columbia! We're glad to hear you had a great experience with our customer service.

May 30, 2024

Jim Hudson Lexus of Columbia has a very professional and courteous staff. Each time I take my vehicle to be serviced, it's always a pleasant experience. My service representative Danil, was very gracious an More

by QMcFarlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Jim Hudson Lexus responded

Thank you for the high recommendation! We're delighted to hear that Danil and our team at Jim Hudson Lexus of Columbia provided a professional and pleasant service experience. We look forward to serving you again!

May 30, 2024

Tanner Carnes is the best advisor at Jim Hudson Lexus, and quite possibly the best advisor in the country. Not only did he make sure I got in and out extremely quickly, he even offered to wash my vehicle More

by Paula O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Jim Hudson Lexus responded

Paula, we're delighted to hear that Tanner provided you with exceptional service at Jim Hudson Lexus of Columbia. Thanks for sharing your experience!

May 30, 2024

Very great customer service and support. Daniil is outstanding service guy that explain and go over the details with me about my vehicle. He’s the best… More

by mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Jim Hudson Lexus responded

Thank you for the kind words! We're glad to hear that Daniil provided outstanding service and support at Jim Hudson Lexus of Columbia. Enjoy your vehicle!