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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,150 Reviews
Call Service Center (803) 754-9500

2,150 Reviews of Jim Hudson Lexus - Service Center

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April 11, 2025

DANIL was great-answered my questions and facilitated my service. Car cleanup was outstanding. Pleased More

by Jack.brimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Jim Hudson Lexus responded

Jack, we're delighted to hear that Danil provided excellent service and that you were pleased with the car cleanup at Jim Hudson Lexus of Columbia. Thank you for sharing your experience!

April 11, 2025

The service is impeccable, and the folks that work here are the best in the business! More

by drakehmccormick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Jim Hudson Lexus responded

Thank you for your positive review. We really appreciate it! - The Jim Hudson Lexus of Columbia team

April 10, 2025

Deanna was a great service advisor. I will gladly work with her in the future. More

by wdbourne2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Jim Hudson Lexus responded

We are glad to hear that Deanna provided excellent service. Thanks for choosing Jim Hudson Lexus of Columbia!

April 10, 2025

Appreciate the excellent service of Shaun Crosier and Tony Locklear for the 5000 mile checkup of my 2025 Lexus ES 350. Saw a video of mechanic as he did a complete checkup of my 2025 ES 350 Lexus. More

by Lainey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2025 -

Jim Hudson Lexus responded

Lainey, we're delighted to hear that Shaun and Tony provided excellent service for your 2025 Lexus ES 350 at Jim Hudson Lexus of Columbia. Thanks for sharing your experience with us!

April 07, 2025

Always great service at Jim Hudson Lexus. The customer care and quality service is hands down the best in the city. A big thanks to Danny!! More

by Onelove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2025 -

Jim Hudson Lexus responded

Thank you for recognizing the exceptional service at Jim Hudson Lexus of Columbia! We're delighted to hear that Danny and our team provided top-notch customer care. We appreciate your support and look forward to serving you again!

April 06, 2025

In town on a family medical situation and she treated me like a caring friend. Got me on the road like I was a long time customer. If I weren't retired, she would be working for me. More

by cgmcleod41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Jim Hudson Lexus responded

We're so glad to hear that our team at Jim Hudson Lexus of Columbia made you feel welcome and well taken care of during your visit. It's wonderful knowing we could assist you promptly, especially in such circumstances. Safe travels ahead!

April 06, 2025

Top notch service at this Lexus and Jared Goodman is amazing! Love to work with him in the service department! More

by lgoodri2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Jim Hudson Lexus responded

Thank you for the wonderful feedback! We're delighted to hear that Jared provided top-notch service at Jim Hudson Lexus of Columbia. We appreciate your support and look forward to serving you again!

April 05, 2025

Check In was prompt and waiting area was clean and well stocked with refreshments. Upon completion of service, Erik was through explaining what was performed. More

by brendakmartin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 07, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your experience with us at Jim Hudson Lexus of Columbia! We're glad to hear that Erik provided a thorough explanation and that our waiting area met your expectations. We appreciate the feedback and look forward to serving you in the future!

April 03, 2025

Danny at Jim Huson Lexus is amazing. He is pleasant and professional. My experience is always great when I take my lexus in for service. More

by kendragolston6409
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2025 -

Jim Hudson Lexus responded

It's wonderful to hear that Danny consistently provides a pleasant and professional experience at Jim Hudson Lexus of Columbia. Thank you for sharing your positive feedback, and we look forward to continuing to serve you!

April 03, 2025

Fast scheduling, good communication, good coordination with parts department. Prompt service, easy checkout on app. More

by JFCQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that you had a seamless experience with fast scheduling and prompt service at Jim Hudson Lexus of Columbia. Thank you for highlighting our communication and coordination efforts!

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