Jim Hudson Lexus - Service Center

Great customer service! Everyone is so nice. Still loving my Lexus ES350! Thank you Lexus! Everyone is so nice. Still loving my Lexus ES350! Thank you Lexus! More

This service department is dependable, customer focused, and efficient. Communication is clear. All of the members of the service team i have dealt with are polite and professional. Highly recommend . and efficient. Communication is clear. All of the members of the service team i have dealt with are polite and professional. Highly recommend . More

Jim Hudson Lexus was very accommodating with scheduling my appointment, Erik was courteous and knowledgeable, and the service was completed in less time than was estimated. my appointment, Erik was courteous and knowledgeable, and the service was completed in less time than was estimated. More

The staff is pleasant and professional. The atmosphere feels safe. Erik was great!! He took the time to answer my questions and explain the process. The atmosphere feels safe. Erik was great!! He took the time to answer my questions and explain the process. More

Good points— analysis of car history, appropriate service, complete car wash, good waiting area, offers loaner vehicle. service, complete car wash, good waiting area, offers loaner vehicle. More

Jim Hudson Lexus of Columbia is always welcoming! You're always greeted as if they are happy to see you and everyone is courteous and extremely helpful. I met with Erik Due for service. This was You're always greeted as if they are happy to see you and everyone is courteous and extremely helpful. I met with Erik Due for service. This was my second service appointment. The first time my vehicle had service, they picked up my car and gave me a loaner vehicle to use. Erik explained everything they would be doing to my car and discussed future service appointments according to my warranty.. I didn't wait in the dealership waiting area, but was contacted by email and text messages informing me of that status of my service. Erik contacted me when my car was ready and said to meet him in his office. This was so different from most service departments. Erik and all of the staff are extremely professional and very customer oriented. An overall great experience! More

Erik from Jim Hudson Lexus of Columbia. Provided excellent services from start to finish. I would highly recommend anyone using Erik! Provided excellent services from start to finish. I would highly recommend anyone using Erik! More

Jim has been great to deal with. Very attentive and prompt. Really cares about the customer. Very attentive and prompt. Really cares about the customer. More

Jared was very helpful, courteous and thoughtful in keeping me well informed. Kimberly was great by making all arrangement in having someone pick my car up and bringing it back. Happy to have my car b keeping me well informed. Kimberly was great by making all arrangement in having someone pick my car up and bringing it back. Happy to have my car back and having nothing wrong with it. More

Excellent service. Jared is great. Jim Hudson is the best Lexus dealer in the southeast Jared is great. Jim Hudson is the best Lexus dealer in the southeast More