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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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March 09, 2023

I worked with Erik Due and he is always so helpful and answers all of my questions. (I worked with Erik last time at my very first visit and I will always ask for him) I had a question while I was waiting More

by yabyab
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2023 -

Jim Hudson Lexus responded

Thank you for stopping by to share your service experience with Erik and the team at Jim Hudson Lexus of Columbia! We appreciate your compliments on our waiting area, and look forward to assisting you again in the future!

February 22, 2023

I have received an excellent schedule maintenance auto check up. I was sent an email with a video showing that I had an issue w/ rear right tire and the tire had to be replace. The other check points, whi More

by jayrob1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2023 -

jayrob1966 responded

I am well pleased with the great service that I have received from Jim Hudson's Lexus

Feb 22, 2023 -

Jim Hudson Lexus responded

Thank you for taking the time to recommend the Jim Hudson Lexus of Columbia team! We're grateful for your continued confidence in us to get the job done. We're always here to help. Drive safely!

February 01, 2023

Excellent prompt well managed service. Explain what they will do and what can wsit until next service More

by jd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2023 -

Jim Hudson Lexus responded

Thanks for leaving Jim Hudson Lexus of Columbia a five-star review! It's great to hear when our customers are satisfied with their experiences. Take care, and we'll see you next time!

January 21, 2023

Professional ,kind, concerning, make sure your wait is not long, car very clean before leaving dealership. Mr Melvin Austin in service department is one of a kind. I know my car is in the right hands. It More

by Pasimonsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Jim Hudson Lexus responded

Thanks for trusting us to be professional, kind, and nice to work with. We appreciate your business and feedback about us here at Jim Hudson Lexus of Columbia! See you and your vehicle again next time you need our assistance.

January 18, 2023

Truly professional organization goes out of the way to make sure of customer satisfaction each and every time More

by hlogan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Jim Hudson Lexus responded

We are grateful to have your business. Thanks for taking the time to leave us a review! - The Jim Hudson Lexus of Columbia Team

January 16, 2023

The Dealership and my service representative Erik Due is Awesome! I'm satisfied after visiting. More

by Wise75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Jim Hudson Lexus responded

Thank you for the review! We appreciate the kind words about Erik and hope to see you back again at Jim Hudson Lexus of Columbia. Safe travels!

January 13, 2023

Eric not only advised me with my 2017 Lexis SUV. He accomplished service in record time !!! After service he set up my phone so that I could use Siri!!! When I got home and pulled into my garage More

by mevansrueb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2023 -

Jim Hudson Lexus responded

We will certainly pass along the kudos to Eric for all of his help with your service needs and your parking assist. If there is anything else the Jim Hudson Lexus of Columbia team can do for you, please let us know!

January 01, 2023

About this Lexus dealership. This experiemce was very exceptional great amd professional. Very kind and helpful about knowing about the purchase. Very helpful in the customer ser More

by wrightgary9311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

Jim Hudson Lexus responded

Wow! We are blushing from your lovely review of Jim Hudson Lexus of Columbia. Thank you for your feedback, and we hope to see you again for your next service visit!

December 28, 2022

They were knowledgeable and helpful with me and my appointment. The hospitality and facility was nice and clean and snacks were plentiful. Tanner was awesome!! He's my guy. More

by Mr . White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Jim Hudson Lexus responded

Thank you for this great review of Jim Hudson Lexus of Columbia. We are thrilled to hear that Tanner and the team provided amazing service. Your support means the world to us!

December 21, 2022

Great customer service from everyone that I interacted with! They did a great job of keeping me updated the entire time my car was being serviced. More

by Jess.c.rog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Jim Hudson Lexus responded

Thanks for this kind review of Jim Hudson Lexus of Columbia, Jess! We are here to help with any of your service needs. Happy holidays!

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