2,151 Reviews of Jim Hudson Lexus - Service Center
I worked with Erik Due and he is always so helpful and answers all of my questions. (I worked with Erik last time at my very first visit and I will always ask for him) I had a question while I was waiting answers all of my questions. (I worked with Erik last time at my very first visit and I will always ask for him) I had a question while I was waiting and called him. The call went to voicemail but he called me back within a few seconds. Also the waiting area is nice and has a nice supply of snacks, drinks, etc. if that's what you would like. More
I have received an excellent schedule maintenance auto check up. I was sent an email with a video showing that I had an issue w/ rear right tire and the tire had to be replace. The other check points, whi check up. I was sent an email with a video showing that I had an issue w/ rear right tire and the tire had to be replace. The other check points, which were deficient, also, were corrected at this specific time. Thanks Melvin at Jim Hudson's Lexus J. Robinson Sr. More
Excellent prompt well managed service. Explain what they will do and what can wsit until next service Explain what they will do and what can wsit until next service More
Professional ,kind, concerning, make sure your wait is not long, car very clean before leaving dealership. Mr Melvin Austin in service department is one of a kind. I know my car is in the right hands. It not long, car very clean before leaving dealership. Mr Melvin Austin in service department is one of a kind. I know my car is in the right hands. It’s true you want ever forget your experience once you try Jim Hudson Lexus. More
Truly professional organization goes out of the way to make sure of customer satisfaction each and every time make sure of customer satisfaction each and every time More
Eric not only advised me with my 2017 Lexis SUV. He accomplished service in record time !!! After service he set up my phone so that I could use Siri!!! When I got home and pulled into my garage He accomplished service in record time !!! After service he set up my phone so that I could use Siri!!! When I got home and pulled into my garage I had “parking assist” for the first time!!! My hero!!!!!! More
About this Lexus dealership. This experiemce was very exceptional great amd professional. Very kind and helpful about knowing about the purchase. Very helpful in the customer ser This experiemce was very exceptional great amd professional. Very kind and helpful about knowing about the purchase. Very helpful in the customer service and making you feel right at home. I was scheduled for a car service and my rep was very superbed at his task at had. I was very satisfied with my service. So I like to say thank you all for being extraordinary at yall best. Thats about this Lexus dealership. More
They were knowledgeable and helpful with me and my appointment. The hospitality and facility was nice and clean and snacks were plentiful. Tanner was awesome!! He's my guy. appointment. The hospitality and facility was nice and clean and snacks were plentiful. Tanner was awesome!! He's my guy. More
Great customer service from everyone that I interacted with! They did a great job of keeping me updated the entire time my car was being serviced. with! They did a great job of keeping me updated the entire time my car was being serviced. More