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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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August 05, 2022

Great group! Sam always gets us in and out and does what he says he will do! Very friendly and transparent! More

by Cary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Jim Hudson Lexus responded

Thank you for the great review, Cary! Hearing that you had a successful service experience working with Sam made our day. Drive safely, and we hope to see you back again at Jim Hudson Lexus of Columbia!

August 02, 2022

Prompt, very courteous, knowledgeable staff. Service rep most helpful. Hope to get same gentleman next time. More

by Derwoodjordan
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Jim Hudson Lexus responded

We're so glad our team delivered professional service in a timely manner! We look forward to working with you again at Jim Hudson Lexus of Columbia!

July 29, 2022

I was very impressed with the service and prompt replies to my concerns. Polite and courteous More

by Sandie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler
Jul 29, 2022 -

Jim Hudson Lexus responded

Sandie, thank you for your great review! We are happy to hear that our team made you a happy customer and we hope to see you again at Jim Hudson Lexus of Columbia. Drive safely!

July 19, 2022

Took really good care of me, even though my service advise was suppose to be there that day. Thanks Tanner More

by Buckery324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2022 -

Jim Hudson Lexus responded

Thanks so much for the kudos. We're happy to hear the Jim Hudson Lexus of Columbia team was able to step in and help. Have a great day!

July 12, 2022

With so many businesses forgetting about customer service. Jim Hudson Lexus is the complete opposite. The customer service is top notch, Tanner was wonderful. When I picked my vehicle up it was cle More

by Vttwinn77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Jim Hudson Lexus responded

We love hearing that you felt our customer service was top-notch! Thank you for this great rating and review. We will be sure to pass your kind words along to Tanner here at Jim Hudson Lexus of Columbia. We look forward to seeing you again down the road!

July 12, 2022

The dealership has always been there for me. Exceptional service as well as exceptional customer service. More

by Susan Lourie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2022 -

Jim Hudson Lexus responded

Susan, we are blushing! It's an honor to provide outstanding service that's earned Jim Hudson Lexus of Columbia your trust. Thank you for being a wonderful customer!

July 10, 2022

They have lived up to their promise when purchased. There was one small glitch with this service. I had to call to see if they had forgotten cause they were much later picking up the car than usual! Th More

by hillmorjoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2022 -

Jim Hudson Lexus responded

We are so glad you had such a great experience with us!

July 07, 2022

Excellent service, fairly priced. Amenities, such as mochas, coffee, snacks, and water, in dealership while you wait are great. More

by Stevelattuca228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Jim Hudson Lexus responded

Your five-star review made our day! Thank you so much for sharing with the Jim Hudson Lexus of Columbia team. It's a pleasure to work with you and ensure your vehicle is serviced up to our high standards. Until next time!

July 06, 2022

I appreciate Danny for his hospitality I can count on him.Thank you so much More

by karen_kennedy_1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2022 -

Jim Hudson Lexus responded

Karen, thank you for your confidence in Danny and the team! We are grateful to have you as a Jim Hudson Lexus of Columbia customer and we look forward to your next visit. Drive safely!

Jul 07, 2022 -

karen_kennedy_1 responded

Thanks Jim Hudson family

July 06, 2022

thanks to Mr. Melvin from Jim Hudson Lexus of Columbia for his assistance. 5 stars goes to him. More

by Nbui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 06, 2022 -

Jim Hudson Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Melvin and the Jim Hudson Lexus of Columbia team. Drive safely, and we will be sure to pass on the kind feedback!

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