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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,150 Reviews

2,150 Reviews of Jim Hudson Lexus - Service Center

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January 31, 2021

Shannon Strafford was great. She was very informative. She even acknowledged that it had been a while since we last spoke. The service was great and efficient. The team made sure all customers were taken More

by IS350
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Feb 01, 2021 -

Jim Hudson Lexus responded

Thank you for posting about your recent visit with our Jim Hudson Lexus of Columbia team. I'm glad to see that Shannon was such a pleasure to work with during your visit and we look forward to seeing you the next time you bring your Lexus IS 350 in for service!

January 31, 2021

Efficient, friendly and professional. Call to remind of service required along with the loaner car made this a effortless visit . Danny went the extra mile to find a loaner car which was most appreciated. More

by mark_tolley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Jim Hudson Lexus responded

We couldn't have asked for better feedback, Mark! It's fantastic to hear that Danny and the rest of our service team delivered such a seamless experience. Thank you for trusting Jim Hudson Lexus of Columbia with your vehicle and your business!

January 30, 2021

Comfortable and inviting waiting area; service reps are very professional, knowledgeable, personable. ALL of the service reps are outstanding. Have worked mostly with Eric Due and Danny Chupek - both outs More

by TLever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Foreman, Shannon Stratford
Feb 01, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to share! We are proud to have earned your business and happy to hear that you are so confident in Eric, Danny, Anita, and the team to get the job done. Drive safely, and we cannot wait to see you back at Jim Hudson Lexus of Columbia!

January 30, 2021

had my NX serviced. Sam Mercado was so helpful and pleasant to work with. I always enjoy Jim Hudson's staff all are friendly and professional. More

by Blythewood1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2021 -

Jim Hudson Lexus responded

Thank you for giving Jim Hudson Lexus of Columbia your business and great review! We are happy to hear that Sam and the team delivered a five-star experience. We hope to have the opportunity to work with you and your Lexus NX again in the future!

January 29, 2021

Jim Hudson is first class. A+ rating plus friendliness, cleanliness, courteous, exceptional service, professional and knowledgeable employees. Recommend your trainIng program to other dealerships!! Danil More

by Buddy, 500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Jim Hudson Lexus responded

Thank you for the excellent review! We strive to deliver a seamless service experience, and it is wonderful to hear that you are so confident in Danil to get the job done. Drive safely, and we will be sure to pass on the kind words to him! - The Jim Hudson Lexus of Columbia team

January 27, 2021

This dealership is extremely professional. The people here will do anything to make a client happy. No request is too unreasonable. The folks at Jim Hudson Lexus could teach seminars about customer ser More

by mmcgee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reggie, Shannon Stratford
Jan 27, 2021 -

Jim Hudson Lexus responded

It makes our day to hear that our team goes the extra mile to make you a happy customer! Your glowing feedback means the world to us and we look forward to your next visit to Jim Hudson Lexus of Columbia. Thank you!

January 25, 2021

They were able to take my car in even though it was almost the end of the day. They got me a loaner which was great. They kept me informed As to what the problem with my car was and that they had to Or More

by jocelclarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Jim Hudson Lexus responded

Thank you so much for sharing your experience! We are thrilled that our team delivered such efficient, communicative and friendly service. Your business is appreciated by all of us at Jim Hudson Lexus of Columbia!

January 24, 2021

Very professional. very quick service on my ES300h. I am very pleased with this dealership, their sales and service personnel. I love my car! Love their service! More

by DENNISPATCOSTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Jim Hudson Lexus responded

Thank you, Dennis, for trusting Jim Hudson Lexus of Columbia with your business! It is fantastic to hear that our service department took such great care of your Lexus RS 300h. Hope to see you next time!

January 22, 2021

Excellent service on my 2013 LS460 as always. Keeps my car running like its brand new. Texted me with updates and the Thank You note is a nice touch. More

by L Bryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian
Jan 22, 2021 -

Jim Hudson Lexus responded

Thank you for trusting Jim Hudson Lexus of Columbia with your business and your 2013 Lexus LS 460! It is gratifying to hear that our team delivered communicative, top-notch service. We hope to see you again in the future!

January 22, 2021

Excellent service, fast, courteous, efficient. Sam was wonderful and very efficient. Very knowledgable and prompt with letting me know my car was ready. Good experience! More

by bgraham2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 22, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to share! We appreciate your business and are happy to hear that Sam went above and beyond to assist your vehicle. Drive safely, and we hope to work with you again at Jim Hudson Lexus of Columbia!

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