Back

Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,177 Reviews

2,177 Reviews of Jim Hudson Lexus - Service Center

Sort by
February 24, 2021

We brought our Lexus in for service and we were completely satisfied with our experience. Danny Chupek, our Service Consultant, did a great job for us. Kept us updated as we waited and everything More

by mkay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Danny went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Jim Hudson Lexus of Columbia!

February 22, 2021

I had a very pleasant experience Sam was as always I had a very pleasant experience Sam was as always friendly knowledgeable and efficient...my waiting time was as expected the car was washed and More

by Lieb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryn Russ
Feb 22, 2021 -

Jim Hudson Lexus responded

Lieb - Thank you for taking the time to share! We appreciate the kind words about Sam and will be sure to pass them along. Drive safely, and we hope to see you back at Jim Hudson Lexus of Columbia!

February 21, 2021

I've known Melvin for over 20 years. He is friendly, honest and straightforward in discussing service options. The dealership is responsive in scheduling service and arranging a loaner. Action speaks More

by jeric49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Jim Hudson Lexus responded

Thanks for this amazing review in regards to Melvin. We appreciate you. Please let us know if you need anything else, we'd be happy to help!

February 21, 2021

Tanner did a great job...professional, friendly. My only criticism had nothing to do with him. It is the amount of time (roughly 3 hours) it took to do the work (replacing 2 TPS, 2 filters, general check up More

by Andi.lopic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Jim Hudson Lexus responded

Thank you for sharing this feedback. We apologize for the delay you experienced and appreciate your patience throughout this process. It's great to hear that you received professional service from Tanner, and we look forward to assisting you in the future. Julie Plyler - Customer Relations Manager - 803-754-9500

Feb 22, 2021 -

Jim Hudson Lexus responded

Thanks for the great review in regards to Tanner. Please let us know if you need anything else in the future!

February 19, 2021

I received the outstanding service and friendly interaction that I have come to expect from Jim Hudson Lexus. I am never disappointed. Thank you very much. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Jim Hudson Lexus responded

Ron, thank you for the review! We couldn't be more grateful to have you as a customer here at Jim Hudson Lexus of Columbia, and it means a lot to know that we have earned your trust and business. We look forward to your next visit!

February 18, 2021

Tanner was very helpful when I brought my SUV in for service. He took care of a small problem on another one of my vehicles first , so we could take that car for lunch while the SUV got a regular servi More

by Jay C Riley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Jim Hudson Lexus responded

Hi Jay - Thank you for taking the time to share! We appreciate your business and are thrilled to hear that Tanner went above and beyond to assist with your vehicle. Drive safely, and we hope to see you again at Jim Hudson Lexus of Columbia!

February 18, 2021

Extremely helpful and knowledgeable of the equipment and features of the vehicles. This kid has upper management in his near future. Nice young man who will do great things for this company. More

by guy14xavier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Cowan, Jacob Cowan
Feb 18, 2021 -

Jim Hudson Lexus responded

We are thrilled that you were so well taken care of here at Jim Hudson Lexus of Columbia! Thank you for your business and stellar review. We hope to see you again down the road!

February 17, 2021

Great to work with, amazing service. Felt like family, very cared for and looked out for what needs my car needed and stuck with that More

by Turboguy803
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 17, 2021 -

Jim Hudson Lexus responded

We are thrilled that our team made you feel like part of the family here at Jim Hudson Lexus of Columbia! Thank you for your business and thoughtful review. We hope to welcome you back for your future service needs!

February 17, 2021

Tanner is very knowledgeable and professional! I recommend him to any individual who needs work done. He gets the job done thoroughly and with a smile on his face! Thank you, Tanner! More

by Brooklynn Molina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Jim Hudson Lexus responded

Brooklynn, thank you for taking the time to leave us a review! We are so glad Tanner took such good care of you here at Jim Hudson Lexus of Columbia, and we will certainly let him know that you appreciate his help. We are proud that we earned your recommendation, and we look forward to your next visit!

February 17, 2021

Tanner is very honest and helpful when working with his customers. Customer satisfaction is first and foremost for him. He has a high level of industry knowledge which serves his customers well. I would hi More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2021 -

Jim Hudson Lexus responded

Carol, thank you for the review! Tanner is an excellent member of our team at Jim Hudson Lexus of Columbia, and we will be sure to let him know that you appreciate his help. We look forward to your next visit!

...
84
...