Jim Hudson Lexus - Service Center

When I have my Lexus serviced, I expect friendly and superb service. I was not disappointed. Beginning with my phone call to Mrs. Daniels to schedule the service appointment to the completion of my serv superb service. I was not disappointed. Beginning with my phone call to Mrs. Daniels to schedule the service appointment to the completion of my service, everyone was friendly and eager to assist me. Upon entering the service lane, I was greeted by one of the workers. I informed him of my 8:00 a.m. appointment with Mr. Alston. Mr. Alston and I exchanged greetings. In his office, he explained the scheduled service and completed the forms for a loaner. I informed Mr. Alston the battery in my key required changing and he replaced it. Before returning to the Dealership, I received a video from Mr. Younts explaining the completed service. He also related my 450H may require new brakes at the next service. Upon returning to the Dealership, Mr. Alston explained the completed service and the possibility of requiring brakes at the next service. After paying for the service, Mr. Alston directed me to my clean 450H. As usual, I received friendly superb service from the Lexus team. More

Great place. xxxxx xxxx xxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxxx xxxxxxxx xxxxxxxxx xxxxxx xxxxxxx xxxxx xxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxx xxxxxxx xxxxxxxx xxxxxxxxx xxxxxx xxxxxxx xxxxx xxxxx More

Great experience and service. Melvin Austin has been my go to for 16 years. I recently worked with Danny in Melvin's absence and he was wonderful as well. go to for 16 years. I recently worked with Danny in Melvin's absence and he was wonderful as well. More

My recent overall visit was satisfactory and a little longer than I expected But I needed my rear brakes done immediately and I know that Jim Hudson Lexus was the best choice - as always. I love the Hi longer than I expected But I needed my rear brakes done immediately and I know that Jim Hudson Lexus was the best choice - as always. I love the High customer satisfaction quality work. And what can I say about the advisor Erik Due he was very helpful, polite and considerate.J H thanks again for being my #1 place to do business! More

I have been a loyal Lexus customer for 20+ years and have always used Jim Hutson for service. This was my first time having Danil Weih as my customer service advisor. He was excellent! He took the time to te always used Jim Hutson for service. This was my first time having Danil Weih as my customer service advisor. He was excellent! He took the time to text, call and then followed up with some questions I had. I'm planning on using him again next week to service my daughters car. More

My Lexus 2019 LX 350 was serviced due to the 30,000 miles. Shannon proved all interaction and information with me. She deserves the highest rating. I purchased this Lexus at Charleston, SC and miles. Shannon proved all interaction and information with me. She deserves the highest rating. I purchased this Lexus at Charleston, SC and wish I had purchased it from Jim Hudson. More

I was met by Melvin who provided an excellent customer service experience. He advised me as to what service was needed, the price, and time frame for service. The service was performed for the price he service experience. He advised me as to what service was needed, the price, and time frame for service. The service was performed for the price he quoted and on time. More

Over all a very good experience. However the car was not ready when promised and there was no attempt to notify me that it would not be ready. Just a simple walk into the waiting area to say "We are running ready when promised and there was no attempt to notify me that it would not be ready. Just a simple walk into the waiting area to say "We are running a little late with your car", would have made this a 5-star experience More

A top level facility, and feel super hygiene and clean. Danny was super friendly and helpful, with prompt guide and support as we need. We will come back again and recommend to others. Danny was super friendly and helpful, with prompt guide and support as we need. We will come back again and recommend to others. More

Danil was excellent. He went above and beyond to get me in a loner which was newer than the one I currently have. I really enjoyed driving that car. Thanks for having great employees! 🥰 in a loner which was newer than the one I currently have. I really enjoyed driving that car. Thanks for having great employees! 🥰 More