Back

Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,150 Reviews

2,150 Reviews of Jim Hudson Lexus - Service Center

Sort by
January 07, 2021

Great service! Quick and efficient! Called Mark to get me set up. He called me right back with an appointment the following week. In and out! More

by BLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to review us! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Mark. Drive safely, and we hope to see you back at Jim Hudson Lexus of Columbia down the road!

January 06, 2021

I have purchased 2 vehicles from Jim Hudson Lexus and have always received superior customer service from any employee that I have dealt with. They want you to feel like family! More

by robin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to review us, Robin! We appreciate your business and are thrilled to hear that you are so confident in the Jim Hudson Lexus of Columbia team. Drive safely, and we are looking forward to working with you again down the road!

January 02, 2021

Danny Chupek was easy and efficient to work with. He was professional and polite and showed a desire to meet the service needs we had. Great communication with me the entire time. More

by aiamom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Jim Hudson Lexus responded

Thank you for your kind feedback about Danny and our service team. We appreciate your business and hope to work with you again! - Jim Hudson Lexus of Columbia Team

January 01, 2021

Excellent service with courteous, attentive, and professional interaction. Customer service at its best with wonderful people that’s always willing to assist you in any way to fit your needs. More

by Happy Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Jim Hudson Lexus responded

"Courteous, attentive, and professional" are all words we love to see! Thank you so much for supporting Jim Hudson Lexus of Columbia with such a fantastic review. We look forward to assisting you next time!

January 01, 2021

Shout out to Erik Due! He provided excellent service as he reviewed the maintenance schedule for my vehicle and answered a variety of questions that I had. Great experience! More

by hvrana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We are so glad Erik took such good care of you here at Jim Hudson Lexus of Columbia, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 31, 2020

This was just a service , but it is always about as good as you can make. I am always pleased with how you run your business. It is top notch! More

by jparrish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2020 -

Jim Hudson Lexus responded

Thank you so much for reviewing Jim Hudson Lexus of Columbia! It means a lot to hear that our service stands out to you and that you drive home a satisfied customer. Enjoy your day!

December 30, 2020

Highly satisfactory and excellent service! Melvin is very caring and sincere on the advice he gives and recommendations made to improve the condition of your car. He hasn't scored less with me with his More

by Love Ladele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 30, 2020 -

Jim Hudson Lexus responded

Thank you for the five-star review! We appreciate your support and are happy to hear that you had such an exceptional service experience working with Melvin. Drive safely, and we hope to work with you again at Jim Hudson Lexus of Columbia!

December 26, 2020

Great service but a little pricey for the work that was done. Service writer was very nice and right on time. Waiting room was very nice. More

by Dkhwl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us this review and feedback. We do strive for competitive pricing here, and I will be sure to share this with my team. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

December 24, 2020

Excellent reception area. Customer service rep was very nice and informative. thorough explanation was given. Loved the car wash! Didn’t find anything wrong but I feel safe knowing that it was checked. More

by Cheryl hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2020 -

Jim Hudson Lexus responded

Cheryl - Thank you for taking time to share this feedback about our service and facilities! We are so happy to hear that you feel confident out on the roads after your visit. Enjoy your weekend!

Dec 25, 2020 -

Cheryl hunter responded

👍

December 24, 2020

The purpose for my visit was for a 40,000 mile service. The process was easy from scheduling the appointment, dropping off my car, having the service that would be performed explained to me, picking up/dr More

by Suzy*q2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Jim Hudson Lexus responded

Thank you for trusting Jim Hudson Lexus of Columbia to get the job done. We're committed to providing excellent service and it is great to see that came through to you. Our team looks forward to working with you next time!

...
86
...