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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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February 04, 2025

Melvin was very helpful and professional. I highly appreciated his attention to detail. He took good care of me! More

by Euterpem22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Melvin provided such attentive and professional service at Jim Hudson Lexus of Columbia. Thank you for sharing your experience, and we hope you're enjoying your new vehicle!

February 02, 2025

Awesome dealership…my last 2 cars have been with them. Will be using them in the future too More

by Cent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Jim Hudson Lexus responded

Your kind review warms our hearts! Thank you from the Jim Hudson Lexus of Columbia Team.

January 31, 2025

Erik is very professional and attentive. He does intake quickly and pick up is a breeze too. Really appreciate the way he and the excellent technicians get the job done! More

by terisalane
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2025 -

Jim Hudson Lexus responded

Terisalane, we're delighted to hear that Erik and our team at Jim Hudson Lexus of Columbia provided you with such a seamless experience. Thank you for recognizing their professionalism and efficiency!

January 31, 2025

The staff as a whole in tje servive department always conduct them selves in a professional and caring manner Sam and Vince i give a shot out to..They went above and beyond to insure.that i was satisifi More

by charleschulai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince, Vince Ciuffo
Feb 03, 2025 -

Jim Hudson Lexus responded

Charles, thank you for recognizing Sam and Vince's efforts at Jim Hudson Lexus of Columbia! We're delighted to hear that our service team provided a professional and caring experience. We appreciate your feedback!

January 30, 2025

Was very satisfied with the service I received. The service representative was professional from beginning to end. More

by Richard.feemster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Jim Hudson Lexus responded

Thank you for your review, Richard! We're glad to hear that you were very satisfied with the service at Jim Hudson Lexus of Columbia. Providing professional and top-quality service is our priority, and we appreciate your feedback. Please let us know if there is anything else we can do to assist you!

January 30, 2025

Deanna was very friendly, knowledgeable, and attentive to my needs, in regards to my vehicle! She has the perfect personality for communicating with customers! More

by Sadina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deanna Parnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Jim Hudson Lexus responded

Thank you for your wonderful review, Sadina! We're thrilled to hear that Deanna provided you with friendly, knowledgeable, and attentive service at Jim Hudson Lexus of Columbia. We appreciate your kind words and look forward to assisting you again in the future!

January 29, 2025

Tanner Carnes at Jim Hudson is an awesome service manager. He always takes the best care of my car. More

by Elizabeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Jim Hudson Lexus responded

Thank you for stopping by to leave Tanner and Jim Hudson Lexus of Columbia a wonderful review! We hope to see you again, Elizabeth!

January 29, 2025

I always receive excellent customer service from Erik! My technician Camille, also provided a great video to help me to understand the maintenance needed. More

by pkilgoreoswell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Jim Hudson Lexus responded

Thank you for sharing your experience with us at Jim Hudson Lexus of Columbia! We're delighted to hear that Erik and Camille provided excellent service and helpful insights. We appreciate your support!

January 28, 2025

My car broke down on me as I was heading to Mrytle Beach from Columbia. I towed my vehicle to Jim Hudson where I met Mr. Eric Due, a service adviser. I explained to Eric that I actually live in Texas, but More

by Greennb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Technician who service my vehicle
Jan 28, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Eric and the Jim Hudson Lexus of Columbia team were able to assist you so efficiently during your trip. It's great knowing our service made a positive impact, ensuring you got back on the road smoothly. We appreciate your recommendation and look forward to serving you again whenever you're in town! Safe travels back in Texas!

January 28, 2025

Things went good. He kept me while involved. I'll recommend Jim Hudson dealership to anyone. Thanks Danny. More

by hbronson1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Jim Hudson Lexus responded

We're delighted to hear that Danny provided you with a positive experience at Jim Hudson Lexus of Columbia! Thank you for recommending us, and we look forward to assisting anyone you send our way.

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