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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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September 01, 2020

So appreciate the professionalism of the service department (Eric on this occasion), and technician. Also appreciate the video sent by technician, identifying problems and fixes there to. That is More

by joyrider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Jim Hudson Lexus responded

Thanks for the review! It is great to hear that Eric delivered such an excellent service experience. We appreciate your business and hope to see you back at Jim Hudson Lexus of Columbia!

September 01, 2020

Mr. Chupek was really helpful. He explained what services would be done and followed up to make sure I was satisfied with results. Will definitely be back when next service is due. More

by Gary G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2020 -

Jim Hudson Lexus responded

Thank you so much for choosing Jim Hudson Lexus of Columbia, Gary! We are delighted to hear that Mr. Chupek provided informative service and made sure you understood the work done to your vehicle. We look forward to your next visit with us!

August 28, 2020

Thank you for excellent service. The experience felt safe and secure. The waiting room was comfortable. Melvin was thorough and knowledgeable. 25 words is too many to have to write. More

by JSmith
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2020 -

Jim Hudson Lexus responded

It is wonderful to hear that you had a great experience at Jim Hudson Lexus of Columbia. Thank you for your support and we hope to see you back next time!

August 26, 2020

Routine 5k warranty service. In early and out in 1.5 hours. Everything looked at and was advised on an item that I will have taken care of on next visit. More

by oldgreyfox
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Jim Hudson Lexus responded

Thank you for trusting our service department with your vehicle. It's fantastic to see that you enjoyed your experience. We are proud to have you as a Jim Hudson Lexus of Columbia customer!

August 26, 2020

Danny Chupek and Zachary, my service technician were very polite and professional. The service was excellent. I would highly recommend Jim Hudson to anyone looking to purchase a car. Thank you for cleaning More

by Bernice
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2020 -

Jim Hudson Lexus responded

It was our pleasure to assist you, Bernice! Thank you for taking time out of your day to write us a review and for mentioning Danny and Zachary. All of us at Jim Hudson Lexus of Columbia are honored to earn your recommendation.

August 23, 2020

Excellent service and follow up.car was cleaned and washed. Service video sent to show me the status of the point checks and oil change. More

by cathijsnyder
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Jim Hudson Lexus responded

Thank you so much for coming to Jim Hudson Lexus of Columbia for your auto service needs! We are glad to hear that our video update was helpful to you. Enjoy your week!

August 21, 2020

All areas clean. Nice welcome. Temperature machine very efficient. Shannon friendly efficient and estimated time complete job very close. Text showing car inspection excellent. All contacts efficient. More

by Jim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Aug 21, 2020 -

Jim Hudson Lexus responded

Jim, thank you for the review! It was our pleasure to assist you here at Jim Hudson Lexus of Columbia, and we will certainly let Shannon know that you appreciate the help. If you ever need anything else, don't hesitate to come back and see us again!

August 19, 2020

I took my Lexus 350 GX in for service and as always was greeted well and was provided a loaner auto to be able to complete my day of work. The entire staff is very professional and makes you feel welcome. More

by iapdem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Pouge
Aug 19, 2020 -

Jim Hudson Lexus responded

Thank you for your confidence in us! We're proud to have earned your loyalty at Jim Hudson Lexus of Columbia and are thrilled to hear that our team makes sure your visits live up to our high expectations. See you during your Lexus GX's next service appointment!

August 18, 2020

Very friendly and professional service. Erik did a great job! I was very pleased with the work that was done. I would highly recommend their service. More

by Bill K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2020 -

Jim Hudson Lexus responded

Thanks for the five-star review, Bill! We're glad to hear that Erik delivered such quality service. We're grateful for your business here at Jim Hudson Lexus of Columbia!

August 17, 2020

Excellent staff and service. Staff is always polite and accommodating and they do an a great job with our cars. Daniel always goes above and beyond and why we will always go to Jim Hudson’s dealerships fo More

by Embiotech
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Jim Hudson Lexus responded

Thank you for the kind words about our wonderful staff! It is great to hear that they went above and beyond to deliver such a great service experience. We appreciate your business and hope to earn it again down the road! - The Jim Hudson Lexus of Columbia Team

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