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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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August 05, 2020

Car service I took my car in for the 40K mile check up. From the time I entered the service area, until I picked up my car, everything was great. I received tex More

by The King
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Pouge
Aug 06, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Jim Hudson Lexus of Columbia, and it means a lot to know that we provided the accommodating and personable service we pride ourselves on here. We look forward to your next visit!

Aug 06, 2020 -

Jim Hudson Lexus responded

We couldn't have asked for better feedback! It was our pleasure to make your 40,000-mile checkup such an attentive and transparent experience. Thank you for trusting Jim Hudson Lexus of Columbia with your car and your business!

August 05, 2020

Getting a loaner is easy . Service is always efficient and seamless. They send you pictures of your car while it is being serviced . You can also pay online before you pick up your car. More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Jim Hudson Lexus responded

Hi Maria - Thank you for your confidence in our service team! It is wonderful to hear that your experiences working with us have been so efficient and worthwhile. We truly appreciate your business and hope to see you back at Jim Hudson Lexus of Columbia next time!

August 04, 2020

Mr.Due was Great! He took care of me coming and going. Very Professinal and would like to have him help me again in the future Thanks Again! Mr.Branch More

by Stanbranch223
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Jim Hudson Lexus responded

Thanks for the five-star review of Jim Hudson Lexus of Columbia, Mr. Branch! We're so glad to hear that we've earned your confidence, and that Erik delivered such professional service. We're grateful that you came to us for your car repair needs!

August 04, 2020

Fabulous experience! Love being able to contact Jim Hudson Lexus to have my service appt's scheduled and have them bring me and loaner and pick-up my vehicle. Saves me ti More

by maryanne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
Aug 04, 2020 -

Jim Hudson Lexus responded

Hi Maryanne - We are happy to hear that you can depend on our Jim Hudson Lexus of Columbia team for accommodating service. Thank you so much for trusting us with your vehicle! We look forward to assisting you in the future.

August 03, 2020

My favorite dealership Excellent service as always. Never go anywhere else. Best by far around our area for service and follow up after the visit. Customer friendly and alw More

by michael.sandusky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Pouge
Aug 03, 2020 -

Jim Hudson Lexus responded

Hi Michael - Thank you so much for your support! Hearing how confident you are in our services truly means a lot. We appreciate you taking the time to leave a review and hope to continue to earn your business here at Jim Hudson Lexus of Columbia!

August 02, 2020

Recall door handles Always great service from Jim Hudson Lexus! Great communication with valet and service department. The drivers that deliver and return the cars are a More

by Mlr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! It is always a pleasure to service your vehicle here at Jim Hudson Lexus of Columbia, and we look forward to your next visit!

August 01, 2020

airbag redo I was greeted immediately when I entered the service bay , even got shot in the forehead by the thermometer girl as soon as i stepped out of the car . More

by tweigand1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Jim Hudson Lexus responded

Thank you for sharing your feedback for Jim Hudson Lexus of Columbia. I am glad to hear that Shaun was such a pleasure to work with and that you were comfortable during your visit. We look forward to taking care of you during your vehicle's next service!

August 01, 2020

Joey was great! It was great service. Loved the fact that they were ready with my courtesy car. When I arrived. Coming back next week for a detail from the recommenda More

by Khawk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Pouge
Aug 03, 2020 -

Jim Hudson Lexus responded

Thank you for supporting Jim Hudson Lexus of Columbia with a wonderful review! We are so happy to hear that Joey earned your business, and we look forward to working with you at your next visit. Enjoy your week!

July 31, 2020

Service was friendly and efficient. I didn’t have to wait long at all. Danny and team took very good care of me. Thank you! More

by Nlind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Jim Hudson Lexus responded

Thank you for leaving Jim Hudson Lexus of Columbia a review! Danny is great to work with and we're glad to hear that our entire service department treated you right. We look forward to taking care of you next time!

July 30, 2020

Service consultant. Erick Due always makes every service experience at Lexus pleasant. He listens to me and does not hard sell me services that can wait. He just inform More

by tbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Jim Hudson Lexus responded

We're so proud to have earned your confidence and your repeat business! It's wonderful to hear that Erik always delivers attentive, professional service when you bring your car in. Thank you for trusting Jim Hudson Lexus of Columbia with your repair needs!

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