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Jim Norton T-Town Chevrolet

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.9
1,950 Reviews
The Norton Family has been handling Oklahoma's automotive needs since 1928 and we take pride in providing the best customer service possible We are so excited about T-Town and being able to offer expanded service to Tulsa and the surrounding communities. Our entire goal is to solve your transportation needs. Regardless if it is a new car, used car, service, parts or if you need some body work done…we have you covered. Our team is a melting pot of experienced managers who understand the Norton culture. Customer service is our number one priority and the pillar of our organization. We are a progressive, honest, and hard working group of professionals that will do anything in our power to help you out.
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4924 S. Memorial Drive

Tulsa, OK

74145

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Showing 1,950 reviews

November 16, 2023

Charley was so helpful, professional, and efficient. I’m so glad she was able to walk me through this process as I’m a first time buyer and was unfamiliar with the steps. 10/10 Charley is so amazing!! More

by Brittany
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charley Allen
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Nov 17, 2023 -

Jim Norton T-Town Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Brittany! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

November 16, 2023

Ant'juane 'Peanut' Baul went above and beyond for a task I was needing help for. Everyone I called outside of Jim Norton said they couldn't but he stepped up. Saved me hours and dollars. Thank you. More

by Andrew Choate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ant'juane 'Peanut' Baul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Jim Norton T-Town Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Andrew! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

November 15, 2023

Great place I will recommend y'all to everyone I know. Thank you so much More

by randikratz8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Mallett
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Nov 16, 2023 -

Jim Norton T-Town Chevrolet responded

We cannot thank you enough for your wonderful review of Jim Norton T-Town Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Courtney, Jim Norton Auto Group

Nov 16, 2023 -

randikratz8 responded

Thank you so much

November 15, 2023

It was great working with Tou. I highly recommend him. Very trustworthy and true to his words. More

by Alex Lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hal Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tou Moua, Derek Pressler
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Nov 16, 2023 -

Jim Norton T-Town Chevrolet responded

We appreciate you for letting others know about your experience, Alex! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

November 09, 2023

Loved my experience with Joseph and TTown. From the moment I started looking until I drove off the lot it was easy, fairly quick, and communication was amazing. Thank you! More

by heather
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hal Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mallett
Report | Print
Nov 13, 2023 -

Jim Norton T-Town Chevrolet responded

Thank you so much for taking the time to share your feedback with us, Heather! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

October 30, 2023

Joseph helped me today and was very personable and professional and made everything east and fun and overall enjoyable More

by RogueFreddo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charley Allen, Eddie Saxon, Jeff Olsen, Joseph Mallett
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Oct 31, 2023 -

Jim Norton T-Town Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Courtney, Jim Norton Auto Group

October 28, 2023

Tou went above and beyond to help us get our truck! Everyone at this dealership was helpful and kind. I would definitely recommend you try them out first, you won’t be disappointed. More

by Hollygon4wheelin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tou Moua, Jeff Olsen
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Oct 30, 2023 -

Jim Norton T-Town Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Courtney, Jim Norton Auto Group

October 26, 2023

Tou did a great job. The car is great. The finance guy almost killed the deal even with me paying cash for the car. I would give him 1 star. More

by dufft52
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hal Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Beckner, Tou Moua
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Oct 26, 2023 -

Jim Norton T-Town Chevrolet responded

We are glad you had an exceptional experience with your Sales Consultant, Tou and definitely want to discuss your concerns.We will reach out and you can also contact our General Manager, Don Lindsey, General Manager, don.lindsey@ttownchevy.com, 918-600-0663. Sincerely, Courtney, Jim Norton Auto Group

October 20, 2023

Went in looking for a hybrid to get better mpg and had a specific budget in mind and Joseph did a great job of guiding be through the process and not trying to push me on something I didn’t want or need. More

by jgwollmann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hal Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Mallett
Report | Print
Oct 23, 2023 -

Jim Norton T-Town Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Courtney, Jim Norton Auto Group

October 20, 2023

Great job. Super helpful and very professional. I wouldn’t hesitate to do business again as long as Tou was involved. I appreciate him greatly.. thanks for you More

by Johnlockhart322
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hal Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tou Moua
Report | Print
Oct 23, 2023 -

Jim Norton T-Town Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Courtney, Jim Norton Auto Group

Oct 23, 2023 -

Johnlockhart322 responded

A super Dealership. They take the time to listen to what the customer is looking for in a vehicle. Many kudos to all involved in my purchase. Many thanks to Tou and Hal. Great to have these two men on my side. Thanks again.

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