Jim Norton Toyota Tulsa

I found this dealership online and found they had what I was looking for. I had them reserve a vehicle for me as I live out of state. I show up test drive the vehicle and decide to move forward. First I was looking for. I had them reserve a vehicle for me as I live out of state. I show up test drive the vehicle and decide to move forward. First I was in my opinion after doing research, severely low-balled on my trade in. Then had to wait for much longer than I should have for finance. They tried to get me to finance through a different institution than I had already told them I wanted. Anyway, I drive away in the new vehicle back to my state. A couple days later I was reviewing the invoice and noticed that one of the Dealer Installed Options was included in the price but not included on the vehicle. I contacted Eric to see if we could get this corrected but he told me I got such a good deal they would not refund my money for this option. I then contacted his sales manager who never would get back with me. Clearly they don't care about you after you leave their lot, so therefore I would not recommend this dealership to anyone. This is not how you treat customers if you want repeat business from them. I feel I am being generous with giving them 3 stars. More

Service is generally good, BUT! !! I have had to ask every time we get our Camary serviced, that our car gets cleaned/washed like every other customer. NEVER happens!!! !! I have had to ask every time we get our Camary serviced, that our car gets cleaned/washed like every other customer. NEVER happens!!! More

The Sales Person was very friendly and helpful. He answered any questions I had and explained things super well.He was super prepared and understanding. I am very happy with my new car. He answered any questions I had and explained things super well.He was super prepared and understanding. I am very happy with my new car. More

Brian and Brant were great to work with! Go see these guys and get set up with a great vehicle. Go see these guys and get set up with a great vehicle. More

Not really check vehicles engine and everything than still good will say fair and no change oil wil say change oil and cost money. still good will say fair and no change oil wil say change oil and cost money. More

The service was quick and I feel like i got a great deal. Thank you so much Jim Norton Toyota! Thank you so much Jim Norton Toyota! More

Order to do work done quickly. Very courteous. Work done in reasonable time frame. No problems. Good job as usual. Very courteous. Work done in reasonable time frame. No problems. Good job as usual. More

I couldn’t have picked a better dealership to get my car. Matthew was extremely helpful and friendly and he felt genuine, unlike just about every other car salesman I’ve met. He helped me buy a pre-owned car Matthew was extremely helpful and friendly and he felt genuine, unlike just about every other car salesman I’ve met. He helped me buy a pre-owned car and I never once felt rushed or pressured with anything, it was at my own pace. I would absolutely recommend Jim Norton to anyone looking for a car, and I’d recommend to ask for Matthew! More

As usual, David was professional and addressed my issues and concerns. I will be back. and concerns. I will be back. More

In general I am extremely pleased at Jim Norton ‘s Dealership. In particular my long time selection of Josh Pippin as my primary Service Representative has been rewarding. Dealership. In particular my long time selection of Josh Pippin as my primary Service Representative has been rewarding. More