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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,211 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,211 reviews

April 21, 2018

David Holmes does Excellent and Outstanding Customer Service Mr. David Holmes has been our service representative for us for several years and ALWAYS he has been OUTSTANDING in delivering excellent service for u More

by Rosalee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for your great review, Rosalee! We're glad to have David on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 20, 2018

4Runner Made Easy Brad Mincer and his team made the process enjoyable and easy. We will be back for our next purchase. Test drives were flexible and low pressure. More

by Egtulsa
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Mincer, Grant Geer
Apr 23, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 20, 2018

A Good Car at a Reasonable Price Mr. Blocker was a tremendous help! He is knowledgeable, courteous and professional. He made the experience pleasant and enjoyable. He helped us find t More

by Richard3
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2018 -

Jim Norton Toyota Tulsa responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there's any other automotive need we can assist you with, please don't hesitate to call us or stop by. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 17, 2018

Smooth Overall good exp. Especially me not being a seasoned car buyer Pati really helped me through the process with ease! I really appreciate all her hard w More

by Madi0826
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patti Austin
Apr 18, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 17, 2018

Excellent Dealership I have bought many cars in my life and I can say without exception that my buying experience was the most pleasant I have ever had from any dealer any More

by Bill W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Currey
Apr 17, 2018 -

Jim Norton Toyota Tulsa responded

Bill, thank you so much for writing this outstanding review! Our entire team works incredibly hard to provide the best experience for each and every guest. I'm glad to hear that our team was professional, courteous, and provided an excellent buying experience. Thank you again for the kind words and we look forward to helping you again in the future. Have a great day! Regards, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 16, 2018

Purchase of Highland Our salesperson was a pleasure to work with, didn’t pressure us, had very good knowledge of the product and allowed us to test drive 3 different model More

by Mdwitt00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Mincer, Adam Buckmaster
Apr 16, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 03, 2018

Very courteous staff - very knowledgeable. Mitch McCurdy was the gentlemen that I first spoke with by telephone. He took his time with me and explained all the features on the Lexus that I pur More

by Linda Bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Mitch McCurdy, Andy Currey, Eddie Saxon
Apr 03, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for your great review, Linda! We're glad to have Mitch on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

April 02, 2018

Our First Toyota Our first Toyota was purchased at Jim Norton Toyota - Tulsa. We really appreciated everything Robert Blocker in sales did for us and staying past his More

by MRayCRay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Blocker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Currey
Apr 03, 2018 -

Jim Norton Toyota Tulsa responded

We love hearing about customers who have a great experience at Jim Norton Toyota and we are glad you are one of them!  We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 27, 2018

Jim Norton made buying a car stress free and easy! I had never bought a car on my own before so I was nervous. It was an easy process that made me feel comfortable and relaxed. I knew I was being taken More

by LeahRea23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Roberts, Andy Currey
Mar 27, 2018 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

March 27, 2018

New Highlander The whole staff of people were kind, courteous and caring. Special thanks to Patti Austin, she took time to explain options on my car and I really app More

by Pattyreynolds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Krotzer, Patti Austin
Mar 27, 2018 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Patti made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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