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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,317 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,317 reviews

May 23, 2017

Great people all around I have dealt with many over the years from sales, finance, service, collision, back to sales, finance, then service again. All experiences I have had More

by heyitsme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brett Fry
May 25, 2017 -

Jim Norton Toyota Tulsa responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 22, 2017

Great service department My truck needed service and under recall I was able to get an appointment quickly, and service was completed quickly. I will continue to use them. More

by Retiredguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Hembree
May 25, 2017 -

Jim Norton Toyota Tulsa responded

We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Jim Norton Toyota for your vehicle needs. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 22, 2017

Friendly, Good Communications, and Nice place. Great guy to work with. Brought a brand new 2012 Highlander and 5 years later came back to Wilford Friday for a repeat. Awesome guy and good sales. More

by Leoxiong2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for leaving us this great review. I’m very happy to hear that Wilford could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 20, 2017

What a great car buying experience! I chose Jim Norton when we decided to replace my wife's 2008 Toyota Rav4. because they had done such a great job servicing her vehicle. When we arrive More

by Tito_Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kord Padilla
May 22, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for this marvelous review and congratulations to your wife on her new 2017 Toyota RAV4! I am so pleased that Wilford and Kord were able to provide you with such exceptional service. We look forward to seeing you again! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 19, 2017

Well informed!!! Craig was so informed of every detail of all the vehicles on the lot. He was very helpful in our decision making and giving us a complete tour of the More

by Gary D
Recommend Dealer
Yes
Employees Worked With
Craig Boydstun
May 19, 2017 -

Jim Norton Toyota Tulsa responded

Thank you so much for your kind words regarding your experience at Jim Norton Toyota! Please reach out if you need anything at all! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 19, 2017

No Hassle Experience Coming from out of state, we did not expect to purchase a vehicle from the first place we stopped. Tyler made the deal super easy and stress free. Eas More

by Kyle D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Reed, Tyler Kiesau
May 22, 2017 -

Jim Norton Toyota Tulsa responded

Kyle, thank you and congratulations on your purchase! I’m very pleased that Tyler could make your visit easy and stress-free, and we believe that's how every car buying experience should be. Thank you for your business and enjoy your new vehicle! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 17, 2017

Excellent purchase experience As an out of state buyer, I had plenty of questions and requests for photos of the specific vehicle I was interested in. Todd Roberts answered all of More

by 214cars
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cashier at cafe, Brian Smith, Todd Roberts, Kyle Collins
May 19, 2017 -

Jim Norton Toyota Tulsa responded

Thank you for leaving this remarkable feedback and congratulations on your new car! We appreciate your comments and are happy to hear that Todd and the rest of the team were able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 15, 2017

Bought 2017 prius with a trade-in I had a great time purchasing my 2017 black Prius. Mitch was very helpful and made the whole experience fun and stress free. My mom was with me and s More

by Mam365
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitch McCurdy
May 15, 2017 -

Jim Norton Toyota Tulsa responded

Congratulations to you and your mom on your new vehicles and thank you so much for sharing your experience with us! Please reach out if you need anything at all. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 15, 2017

great and very helpful Farhad and Joel were both very friendly and helpful with everything we were looking for. I would highly recommend them to anyone looking to buy a car. More

by Sean
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joel Andreasen, Farhad Ghavami
May 15, 2017 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us regarding your experience with Farhad and Joel! Congratulations on your new vehicle and please let us know if you need anything! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

May 15, 2017

Top notch dealership and used sales professionals. Treated with respect and salesman was professional and courteous. Were knowledgeable and wanted to give the best services & sales possible. All those More

by Palmfanatic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Brown, Todd Roberts, Shane Reed, Thad Bond
May 17, 2017 -

Jim Norton Toyota Tulsa responded

Thanks for your outstanding review! I’m glad to hear that our staff was professional, knowledgeable and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com

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