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Jim Norton Toyota Tulsa

Tulsa, OK

Overview
Employees
Reviews
Vehicles
4.7
3,347 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,347 reviews

April 11, 2024

Alva was very responsive to all our questions, and very transparent when it came to negotiating the car price. I strongly recommend working with her! More

by tanvangit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alva Romero, Nicholas Craddock
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Apr 12, 2024 -

Jim Norton Toyota Tulsa responded

Thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every car buying experience should be. We are sincerely grateful for your business! Sincerely, Courtney, Jim Norton Auto Group

April 10, 2024

I always receive good service at Jim Norton that's why I go there for maintenance and other auto related needs. More

by rita.dobson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Auston Foster
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Apr 10, 2024 -

Jim Norton Toyota Tulsa responded

Rita, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Courtney, Jim Norton Auto Group

April 10, 2024

We have purchased vehicles from Jim Norton for 25 years. They continue to take great care of our cars. It’s all about the quality of work and most of all, trust. I always request to work with Josh Pippin a More

by mdemp60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your loyalty to our dealership and for taking the time to write this review! Josh's service excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer and we look forward to working with you for many more years to come! Sincerely, Courtney, Jim Norton Auto Group

April 10, 2024

We loved working with Jacob Jennings! He really knew his stuff about the Toyota brand and all the different features of the vehicles. My wife wanted a specific car and trim package and he More

by FLETCHER7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gibson Freter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brant Gamble, Jacob Jennings
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Apr 11, 2024 -

Jim Norton Toyota Tulsa responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience. It's great to know Jacob and our team were able to provide you and your wife with a pressure-free and knowledgeable purchasing experience. Please feel free to call or stop by if there is anything else we can do to help you. Have a great day! Sincerely, Courtney, Jim Norton Auto Group

April 10, 2024

Very bad I hate coming to this place! !!!!!!!!!!!!! The people are so rude. This lady asked me you shared to come here more than you should. More

by syrentie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Apr 11, 2024 -

Jim Norton Toyota Tulsa responded

We have no record of you doing business with our dealership, but if you would like to discuss any concerns kindly reach out to our Fixed Operations Director, Greg Foster, at 918-250-6888 or greg_foster@jimnortontoyota.com. Sincerely, Courtney, Jim Norton Auto Group

April 09, 2024

jacob had sold a car to my son, my son highly recommended him and i can see why. jacob was great to work with, we are very satisfied, More

by EMARTIN28
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Reimbold, Jacob Cole, Brant Gamble
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Apr 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Take care! Sincerely, Courtney, Jim Norton Auto Group

April 09, 2024

Honestly great service, clean, very friendly staff. Very attentive to detail. They kept me updated every step of the way More

by dylanbrixey8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Lee
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Apr 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for visiting our service department and for leaving the kind words, Dylan. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, Courtney, Jim Norton Auto Group

April 09, 2024

They usually can help me out with a car if mines got to stay over night and in needs vehicle everyday. More

by mnail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Courtney, Jim Norton Auto Group

April 09, 2024

I’ve bought new Toyotas from Jim Norton Toyota before. This time I bought a used car and am just as pleased. Helpful, trustworthy group of people. More

by TOPWOPMD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Pinkerton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler Davidson , Nicholas Craddock, Connor Langdon
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Apr 10, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for taking the time to share your feedback regarding your experience at Jim Norton Toyota and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Courtney, Jim Norton Auto Group

April 09, 2024

Able to get a same day appointment for routine maintenance and recall notice. All staff were very accommodating, and the service completed in a timely manner. Would recommend this service to oth More

by HOLLEWOODS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff 'Stewart' Cantrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2024 -

Jim Norton Toyota Tulsa responded

Your kind words and fantastic review are greatly appreciated! I am elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you, your family, and your friends in the future. Sincerely, Courtney, Jim Norton Auto Group

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