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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,494 Reviews
Jim Norton Toyota is a 25-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have faithfully served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,494 reviews

February 27, 2026

Manny was absolutely amazing and made me feel so comfortable and at ease when picking out my car and really worked with me to make sure I got exactly what I wanted and needed. Jose in finance was ho More

by marquette.kayla599
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Puga
1.0
This rating includes all reviews, with more weight given to recent reviews.
Zachary Thorp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel 'Manny' Tracy
Feb 27, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for sharing this. We are glad to hear Zachary and Manny were able to assist you. Our management team takes every customer’s concern seriously, as our goal is to provide an exceptional experience every step of the way.Kindly reach out to Todd Burns, General Sales Manager, 918-250-6888, todd_burns@jimnortontoyota.com so we may address your concerns further. Sincerely, Courtney, Jim Norton Auto Group

February 26, 2026

Very clean, helpful, and knowledgeable. The final deal was fair and done in reasonable time. I especially liked coming to an agreement on price without the back and forth game between sales More

by Jim.treece
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincenzo 'Vinny' Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Gomez
Feb 27, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that you found Jim Norton Toyota to be clean and our team helpful and knowledgeable. It's great to know that the final deal met your expectations and that you appreciated the smooth negotiation process. We look forward to your next visit and hope to assist you again soon! Sincerely, Courtney, Jim Norton Auto Group

February 26, 2026

This was a great experience. Got what a wanted for a great price thank you. More

by Piano_BassMan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hendrik 'AJ' Theron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Rampp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Jim Norton Toyota and found exactly what you were looking for at a great price. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

February 17, 2026

Taylor was so helpful and knowledgeable! She didn’t pressure us but gave us all the information we needed and more. More

by brummalk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Taylor Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words! We're thrilled to hear that you had a great experience with Taylor at Jim Norton Toyota. Our team strives to provide helpful and informative service without any pressure. We appreciate your feedback and hope to see you again soon! Sincerely, Courtney, Jim Norton Auto Group

February 16, 2026

Flora was excellent This is the 2nd toyota that we ended looking at and buying Thanks for your help Flora Great job More

by WADESMITH57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fang 'Flora' Zhong
Feb 17, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review, Wade! We’re thrilled to hear that Flora provided you with excellent service during your visit to Jim Norton Toyota. Congratulations on your new Toyota! We appreciate your trust in us and look forward to assisting you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

February 14, 2026

Eric was very helpful and friendly. We have not bought a new car in a while so we were expecting pushy sales staff. Eric was not like that in any way. He answered all our questions a More

by Corolla Cross Buyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harry Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful feedback! We're thrilled to hear that Eric and Harry made your car-buying experience at Jim Norton Toyota so positive. It's great to know that you felt comfortable and well-informed throughout the process. We appreciate you taking the time to share your experience, and we look forward to assisting you again in the future! Sincerely, Courtney, Jim Norton Auto Group

February 13, 2026

Eric the salesman was great! Genuinely seemed to care. Maybe he’s the “good cop” in their sales routine but I’ll give him the benefit of the doubt. Had to fight off the high pre More

by Dave in Tahlequah
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gibson Freter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Harry Jones
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : New guy in finance. Ty
Feb 13, 2026 -

Jim Norton Toyota Tulsa responded

Our customers are very important to us, as we realize we have them to thank for our many years of award-winning customer service.Your concerns are currently under review with our management team.You are welcome to reach out to Todd Burns, General Sales Manager, 918-250-6888, todd_burns@jimnortontoyota.com at any time to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

February 13, 2026

Enjoyed working with Tom. Responsive, timely, and pleasant. We settled on price and trade in value before I made tne 2 hour drive to Tulsa. He made that happen for me when More

by boyettchris90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincenzo 'Vinny' Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Knight
Feb 13, 2026 -

Jim Norton Toyota Tulsa responded

Thank you, Chris, for your fantastic review! We're thrilled to hear that Tom was able to assist you and make your experience at Jim Norton Toyota a positive one. It’s great to know that he helped you settle on a price and trade-in value before your trip. We appreciate your trust and look forward to welcoming you back for your next visit! Sincerely, Courtney, Jim Norton Auto Group

February 12, 2026

I had a fantastic experience at Jim Norton Toyota! Manny and Wilford in sales made the entire process smooth, easy, and stress-free. They were both knowledgeable, patient, and took the time to provide More

by M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilford Friday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincenzo 'Vinny' Sayers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emmanuel 'Manny' Tracy
Feb 13, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at Jim Norton Toyota. It's great to know that Manny, Wilford, and Vincenzo provided you with exceptional service and made your buying process smooth and stress-free. We appreciate your recommendation and look forward to welcoming you back in the future! Sincerely, Courtney, Jim Norton Auto Group

February 09, 2026

My experience was Zoua was great. She made the process easy, fast, and smooth. Will definitely return as a customer in future purchases. More

by NPTY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zoua Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2026 -

Jim Norton Toyota Tulsa responded

Thank you for your wonderful review! We're thrilled to hear that Zoua made your experience at Jim Norton Toyota easy, fast, and smooth. We look forward to welcoming you back for your future purchases! Sincerely, Courtney, Jim Norton Auto Group

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