Jim Norton Toyota Tulsa

Always great service at Jim Norton Toyota. Ask for Joey, he'll monitor the progress of the service technician and get back with you ASAP. They have a new feature where the service technician Ask for Joey, he'll monitor the progress of the service technician and get back with you ASAP. They have a new feature where the service technician can message you directly. Very slick. More

I’m always greeted in a timely fashion and Josh is always attentive and friendly. I’d like to see you do a quick vehicle wash after service like the “other guys “do! attentive and friendly. I’d like to see you do a quick vehicle wash after service like the “other guys “do! More

I have been dealing with JNT since 2004 and have always found them to be friendly and helpful with timely service. Since I live a good distance from Tulsa, the nice waiting area is much appreciated. My m found them to be friendly and helpful with timely service. Since I live a good distance from Tulsa, the nice waiting area is much appreciated. My most recent visit was for a routine 10k service, but a problem with a leaking oil seal required a second visit with the vehicle left overnight. I was given a new Camry for a loaner, and picked my car up the next day. Two or three days later I checked the engine oil and discovered it was over-filled more than 2 inches above the upper dipstick mark. When I drained oil to get the level between the two indicator marks, there appeared to be about 4 quarts of oil in the drain pan. My guess is that the vehicle was given two servings of oil, and the level was not checked before release. Whatever, this indicates a QC problem. I did let Josh Pippin know of the problem, and he advised that since the condition was only for a short time and limited mileage, he didn't think there was concern of damage. More

Fast trip in for oil change and tire rotation. Wait time was minimal and service was great! Wait time was minimal and service was great! More

I really love dealing with JNT service dept. They take care of all of my vehicles plus my daughter's. Nobody is perfect, but I believe they try to serve the customers as best they can. If there They take care of all of my vehicles plus my daughter's. Nobody is perfect, but I believe they try to serve the customers as best they can. If there is an issue, they always make it right. I think they have had to make some operational changes in the last couple years (just an observation), but the changes were almost transparent to the customer. JNT is a good business that hasn't lost the value of the customer. If I could give 6 stars to anyone, it would be David Holmes. I know that his job is pushing services that are needed, but as a 65 year old man with a lot of life experience, I never caught him trying to "over sell" a service as some do. That would just tick me off. The primary reason JNT gets all these kudos from me is David. He has outstanding customer service skills and presents the techs findings intelligently. I could keep going but my thumb is overworked. I believe JNT will treat you right. More

JEFF WAS EXCELLENT TO GET MY 4RUNNER IN AND OUT FOR SERVICE IN A SHORT TIME FRAME AMD WAS SURE I WAS UPDATED ABOUT WHERE THINGS WERE AT. SERVICE IN A SHORT TIME FRAME AMD WAS SURE I WAS UPDATED ABOUT WHERE THINGS WERE AT. More

The service dept is always very helpful and friendly. They also have oil change coupons and will replace your key fob battery at no chargez They also have oil change coupons and will replace your key fob battery at no chargez More

Test driving cars was fun. Wyatte made it fun. And easy. He was patient with me. They finally found a great car….I hope since the last car that needed a new engine after 6 mos Wyatte made it fun. And easy. He was patient with me. They finally found a great car….I hope since the last car that needed a new engine after 6 mos because there was a law suit which the car should not have been sold to me. I did not want to finance this time but they talked me into at least talking. Of course he had me sign. I insisted on staying with my bank and ended up with some other bank. Told him I needed to stay around 200 and he first offer was 336.00. Talked too fast and had me sign to fast. And this was all before the car had been detailed and checked out which I should not have signed. Waste of their time because I cancelled everything and went with my bank as I originally knew I wanted. Buying a car should be a fun experience. I do like my car though. So far. More

I always go to Jim Norton for my vehicle and I have never had any issues and the prices are excellent. had any issues and the prices are excellent. More

Very friendly and knowledgeable sales staff. Good selection of new vehicles. My second time purchasing a new vehicle from them. Good selection of new vehicles. My second time purchasing a new vehicle from them. More