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Jim Norton Toyota of OKC

Oklahoma City, OK

1.9
311 Reviews

8401 Northwest Expy

Oklahoma City, OK

73162

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311 Reviews of Jim Norton Toyota of OKC

May 26, 2016

Buying a new Avalon Our experience at Jim Norton could not have been better. Milad , our salesperson, as well as everyone we encountered were professional and outstandin More

by JQ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Milad
May 27, 2016 -

Jim Norton Toyota of OKC responded

JQ, thanks for your review! We're happy to hear Milad and our team made sure you received professional and courteous service throughout your experience. If we can assist you further please let us know!

April 19, 2016

Good Experience I recently bought a used vehicle at this dealership and was very pleased with the whole experience. I was actually interested in a less expensive vehi More

by BS33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quenton, Milan
Apr 19, 2016 -

Jim Norton Toyota of OKC responded

Thank you for your review! We're happy to hear you found a great deal with our team. Please let us know how we can further assist you in the future.

March 14, 2016

Bad Service Hi, i have bought my second Camry here, always thinking service will be better.. nope it has not. I have appt. in the past and it takes them three hou More

by grey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Blond lady
March 05, 2016

Great experience with sales and financing. Great and friendly service. We were treated great. Kendrick Williams can get you into a vehicle today. Chris Landeros got us great financing. Thank More

by Kdbass
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendrick Williams and Chris Landeros
Mar 08, 2016 -

Jim Norton Toyota of OKC responded

Thank you for taking the time to write this fantastic 5-star review! We will be sure to let Kendrick and Chris know that you appreciated his service and we hope to see you again in the future! Congrats on your new car!

March 03, 2016

Toyota I & my husband went to shop 2016 Toyota Camry Le . The seller showed us 2016 LE & XLE. We saw the XLE is much more upgrade, & options than LÊ. We aske More

by Muaxe2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I don't remember exactly manager name, but seller is Milad
Mar 03, 2016 -

Jim Norton Toyota of OKC responded

Hello, Thank you for taking the time to write about your experience and give us feedback. We are unhappy to hear that you felt like you were cheated. Our customers have come to expect transparency, honesty, and no pressure at our dealership and we want to help you feel the same way. Please contact me at your earliest convenience so that we can resolve this matter. Thank you, Artie Brylev, General Manager, artie@jimnortontoyotaokc.com, 405-721-1911

February 15, 2016

Salesperson Thomas Thomas made offer after lengthy negotiation that was not honored. I would never buy or recommend this dealership. Hold your guns 9% under list and sti More

by Trickdarter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Thomas forgot last name
Mar 03, 2016 -

Jim Norton Toyota of OKC responded

Hi, We work hard to make sure we are as honest, loyal, and upfront as possible. It is disheartening to hear you felt you were treated otherwise. We'd like to talk to you about your experience and see what we can do to rectify the situation. Please give me a call at your earliest convenience. Thanks, Artie Brylev, General Manager, artie@jimnortontoyotaokc.com, 405-721-1911

February 14, 2016

Incredibly dishonest and high pressure My salesperson in conjunction with the sales manager convinced me to lease a new vehicle, They told me that it is really easy to cancel a lease and t More

by donweston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Phillip McGee
Mar 03, 2016 -

Jim Norton Toyota of OKC responded

Hello, it is troubling to hear that you feel you have had such a dishonest experience with us. We work hard to stand up to our motto of being honest and trustworthy and to give the best customer service possible. Please call me at your earliest convenience so we can discuss your matter further. Thank you, Artie Brylev, General Manager, artie@jimnortontoyotaokc.com, 405-721-1911

Mar 03, 2016 -

Jim Norton Toyota of OKC responded

Hello, it is troubling to hear that you feel you have had such a dishonest experience with us. We work hard to stand up to our motto of being honest and trustworthy and to give the best customer service possible. Please call me at your earliest convenience so we can discuss your matter further. Thank you, Artie Brylev, General Manager, artie@jimnortontoyotaokc.com, 405-721-1911

February 10, 2016

Body Shop Estimate for repairs was 12 days, they had the vehicle in the shop for 32 days. After several months of driving the vehicle the door would not close a More

by Oneguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bald Crook
January 25, 2016

Great car buying experience I had a very positive experience at this dealership. Everyone I had contact with was very friendly and helpful. Ode from sales and Chris from financi More

by Tessa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ode and Chris Landeros
Jan 26, 2016 -

Jim Norton Toyota of OKC responded

Thank you for this 5-star review, Tessa. We will be sure to let Chris and Ode know that you enjoyed working with them. We hope to see you again in the future!

January 15, 2016

Joke of a dealership. Other than the fact that they wouldn't give me a better than internet price, they wouldn't even bother with giving me a payment on the advertised inte More

by 12345678
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
JR, Jason Stewart, Brad Barney
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