
Jim Norton Toyota of OKC
Oklahoma City, OK
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311 Reviews of Jim Norton Toyota of OKC
Buying a new Avalon Our experience at Jim Norton could not have been better. Milad , our salesperson, as well as everyone we encountered were professional and outstandin Our experience at Jim Norton could not have been better. Milad , our salesperson, as well as everyone we encountered were professional and outstanding. The financial officer was extremely courteous and helpful. More
Good Experience I recently bought a used vehicle at this dealership and was very pleased with the whole experience. I was actually interested in a less expensive vehi I recently bought a used vehicle at this dealership and was very pleased with the whole experience. I was actually interested in a less expensive vehicle but was offered such a good deal I couldn't pass it up. The sales people were friendly and helpful and not too pushy. There were no tricks or underhandedness or high pressure that went on at other places, just genuine negotiation on price. First time I've purchased a vehicle that I didn't feel ripped off. For these reasons I felt good about paying outside my budget. I think we both got a pretty good deal done. More
Bad Service Hi, i have bought my second Camry here, always thinking service will be better.. nope it has not. I have appt. in the past and it takes them three hou Hi, i have bought my second Camry here, always thinking service will be better.. nope it has not. I have appt. in the past and it takes them three hour for an oil change. Then i just drop off the car and now going on four hours????Waw!!! this is insane. The sad part is that they tell you it will be about 1 hr and 30 min.. i would not mind if they just flat out you it will take half of day to a whole xxxx day for an oil change. i would at least k know.. More
Great experience with sales and financing. Great and friendly service. We were treated great. Kendrick Williams can get you into a vehicle today. Chris Landeros got us great financing. Thank Great and friendly service. We were treated great. Kendrick Williams can get you into a vehicle today. Chris Landeros got us great financing. Thanks for a wonderful experience. More
Toyota I & my husband went to shop 2016 Toyota Camry Le . The seller showed us 2016 LE & XLE. We saw the XLE is much more upgrade, & options than LÊ. We aske I & my husband went to shop 2016 Toyota Camry Le . The seller showed us 2016 LE & XLE. We saw the XLE is much more upgrade, & options than LÊ. We asked him how much different between 2 these trim. He said around $3,000-4,000. He said it's brand new. But We saw odometer reading is 1,083 miles. We asked him, and he said that is 108 , and that some mistake on it. We followed him to the show room to discuss the price. He came to talk to his manager, and gave us the form to fill out my personal information so he will know how much my payment. He told us the payment is $699 to $723/mo, but he can take us $699. We asked for how long. He went to ask his manager, and told us for 72 mos?!. Total is ~$50,000?! We asked how much interest rate. He went to ask his manager again. Told us ... We asked we saw commercial said 0% interest or $1.500 cask back. He went to ask manager again, and told us we can pay $616/mo for 60 mos term 0% interest rate. We asked him the price of vehicle is $37,000? While I saw online is ~ $27,0000-$29,000 for new one. This vehicle is 1,080 already? And his manager came out and gave us offer down $595/mo, then $550, then $499, then $470, then $450, and cover all tax, fee, title transfer for us!!!??? We decided not to buy it because we felt like they cheated us! More
Salesperson Thomas Thomas made offer after lengthy negotiation that was not honored. I would never buy or recommend this dealership. Hold your guns 9% under list and sti Thomas made offer after lengthy negotiation that was not honored. I would never buy or recommend this dealership. Hold your guns 9% under list and stick. He will do it again. Flakey group to deal with. More
Incredibly dishonest and high pressure My salesperson in conjunction with the sales manager convinced me to lease a new vehicle, They told me that it is really easy to cancel a lease and t My salesperson in conjunction with the sales manager convinced me to lease a new vehicle, They told me that it is really easy to cancel a lease and that Toyota often offers early buyouts, so not to worry about the length of the lease. They were also KIND enough to roll my negative equity into the lease, did I mention that I bought the trade in the year before from them for 12K, they gave me $6400. Even though I made a large down payment that I thought covered all the fees and taxes, I was contacted a year and a half later to find out that the sales tax was not paid and that it was being added to my payment. These people are HORRIBLE and DISHONEST. I have purchased several new cars at Jim Norton in Tulsa, but I would never deal with them again. They are everything that is wrong with the auto sale business. More
Body Shop Estimate for repairs was 12 days, they had the vehicle in the shop for 32 days. After several months of driving the vehicle the door would not close a Estimate for repairs was 12 days, they had the vehicle in the shop for 32 days. After several months of driving the vehicle the door would not close anymore. Took it back and they were not open at the time their receipt or website stated, manager of the body shop was to busy making coffee in the morning to wait on customers. I was told to wait and all he did was make coffee before asking me what I needed. I told him the door would no longer close so they took it back and supposedly fixed the problem a few weeks later and the door was having problems again. I took the vehicle back again and they said it was not covered under the warranty and made excuses. I will have to order the parts myself and fix the problem since they are not capable of doing the repairs as promised. I guess they win they saved $100.00 but l will never use their shop again More
Great car buying experience I had a very positive experience at this dealership. Everyone I had contact with was very friendly and helpful. Ode from sales and Chris from financi I had a very positive experience at this dealership. Everyone I had contact with was very friendly and helpful. Ode from sales and Chris from financing were fantastic. Great car buying experience. More
Joke of a dealership. Other than the fact that they wouldn't give me a better than internet price, they wouldn't even bother with giving me a payment on the advertised inte Other than the fact that they wouldn't give me a better than internet price, they wouldn't even bother with giving me a payment on the advertised internet price. I emailed, called, and went to the dealership. When I went to the dealership I was finally given a price; which was 3500 more than the internet price....thats a shame! Do you think we are idiots? Do you think that I am going to spend 3500 MORE than what it says on the internet? Joke. What's worse is they said, oh well great then you have seen the internet special! Joke. I'm not into playing games I just wanted a vehicle, a good deal, and a good experience. You failed. Management failed. Salesperson failed. The whole thing was a joke. More