Jim Norton Toyota of OKC

Great Salesman! Matt McClain, the salesman that worked with me was very knowledgeable and very friendly. He worked very efficiently and quickly with the managers and Matt McClain, the salesman that worked with me was very knowledgeable and very friendly. He worked very efficiently and quickly with the managers and the finance department to make sure I was getting what I wanted. I got a wonderful car at a great price and I couldn't be happier! Thanks Matt! More

Jim Norton Rocks! I came in looking for a low mile used Corolla for my daughter. Tommy was our sales person. He was very nice and knowledgeable. After showing us around I came in looking for a low mile used Corolla for my daughter. Tommy was our sales person. He was very nice and knowledgeable. After showing us around he end up giving us a great discount on a brand new 2015 Corolla. We almost bought a 2 year old Corolla at Carmax 2 days ago for the same price. I'm so glad we came here. If you want a great deal, go see Tommy!!! More

2nd Time and will keep going back! This was the 2nd time that I've bought a new Toyota from Jim Norton of OKC, both times from Matt McClain. He is awesome. I wasn't able to make it in t This was the 2nd time that I've bought a new Toyota from Jim Norton of OKC, both times from Matt McClain. He is awesome. I wasn't able to make it in to the dealership this time as I was out of town for a week, plus it was for my wife, but that was no problem. I'd already talked to Matt and been up there a few times so he knew what we wanted and we already agreed on the price. They let her sign her part and bring home her new 4Runner, and let me do my part when I got back. She is so happy! Matt did everything I wanted and went above and beyond. Will get my next one from him for sure. More

I love my new Toyota I just bought my first Toyota. Kyle was our sales guy. I got online and asked for a quote. He got back to me within seconds. Emailed me the price plus I just bought my first Toyota. Kyle was our sales guy. I got online and asked for a quote. He got back to me within seconds. Emailed me the price plus the video of the vehicle. How cool was that? We agreed on everything over the phone. I was in and out in less than an hour. Plus they told me that I will get the lifetime oil changes with this purchase. I will have to confirm that when I am getting my oil change because how could they do that? For life? If that's true, I got a SUPER GREAT DEAL! If you want a great deal like I got, you need to call Kyle!!! More

New car I recently purchased a 2014 toyota tundra crew max, it was possibly the best car buying experience that I have ever had at a dealership. I think that I recently purchased a 2014 toyota tundra crew max, it was possibly the best car buying experience that I have ever had at a dealership. I think that I have probably bought and sold 35 to 40 cars and trucks in my life. That being said, I received a great truck for a fair price. More

Blake Hill was great to work with! I had 5 different Toyota dealerships bidding for the best offer on a 2014 Toyota Prius 2 0r 3, the only two dealerships that would give me a good pric I had 5 different Toyota dealerships bidding for the best offer on a 2014 Toyota Prius 2 0r 3, the only two dealerships that would give me a good price were Hudiburg and Jim Norton. Bob Howard and Fowler told me that the offers I had from H and JN were too low and that they'd raise it once I got there, so I forwarded those emails and said to H and JN to see what they'd say. Hudiburg realized suddenly that the offer they'd made me they could not stand by, and JN's Blake Hill stood by his quote, so I went to JN. We went on a Saturday afternoon, not a good time to go as it was very busy, so it took way too long to just buy the car. Blake though way too busy and distracted, gave my daughter focused attention when describing the gadgets on the car. The finance guy Josh told me about all of the add-on packages that I could do, and there were a couple I wanted and purchased (though I'm not sure if the extra warranty will pay off or not, but I wanted my daughter to have all the coverage she could have), but he came down on those prices for me and got me a lower loan rate than my bank offered. So, I came away with a really good feeling that I'd purchased what I wanted and my daughter having the best car for dependability and cost efficiency! More

STAY FAR AWAY!! LIARS They lie about anything to con you into a deal! We have been lied to MULTIPLE times by half of the finance staff. Our deal has fallen through 2 time They lie about anything to con you into a deal! We have been lied to MULTIPLE times by half of the finance staff. Our deal has fallen through 2 times but they never bothered to tell us until after the fact. LUKE lied to us about the warranty and conned us out of $800 of our own money--money that was supposed to go to taxes and registration instead went straight to the loan-- this put us in a financial bind as we were relying on this for the $500+ registration. LUKE didn't bother getting the first deal to the bank in time so that's why the pre-approved deal fell through. We found out it fell through (the first time) from our trade-in's finance company. The finance company called us because our payment was late. The dealership didn't bother to call us!! When we did finally talk with someone about the payment being due they (KAYLA) told us to pay it and that they would cut us a check THAT VERY NIGHT. When we went in that night she hadn't told anyone and they said they couldn't cut a check EVER. They ended up taking money away from our down payment to pay us back also lying and saying we would get more of the payment back when the loan was paid off because it would be an overage (LIES again because it was over like maybe $100). We got the check two weeks later, mind you! And they were barely willing to do that! That night as we were talking with JOE (who knew nothing about our deal) we were fine with giving the car back but he and his manager bullied us into signing another contract. They lied and saying it was either the old contract with the old finance company or the new contract that was drawn up. They also said that we were under legal obligation to buy the vehicle. We found out later that this was a blatant lie because of the Oklahoma law stating that the consumer may rescind the deal if financing isn't approved within 15 days. It had been way over 15 days by this point. We were taken in and signed a new contracted because we were unaware of this law. Then they tried again and it fell through but we didn't find out until 2 weeks after it had already been kicked back. When the dealership called us JAY didn't mention that it had fallen through, they said they were still working with the same bank when instead they were working with Toyota's bank. They were purposefully misleading about the situation. We had to call the company that was supposed to be financing us in order to find out it had been kicked back 13 days prior. We've dealt with 3 different finance guys and nobody will call you back and don't expect to EVER get through to someone. They have not been straight with us about anything that has gone on. Our trade in had been paid off already and they have it listed on their website even though the deal didn't go through. Did I mention we "bought" the vehicle on August 2nd and it is currently 9/25 and today is the day we found out that it got kicked back two weeks ago. Thankfully this is against Oklahoma's 15-day financing law so we were able to get out of the "deal." They still lied to us when we went to turn in the keys. They promised they would email us a a legal document saying we were in the clear but it would be the next day because "the person responsible for this" would be in the next day. But even the higher up manager who we finally talked with said that HE couldn't even promise a legal document. They lie about the big and the small things! The only good thing that came from it is that we no longer have a monthly loan because they kept our trade in and took a thousand dollar hit because some idiot paid off the loan before the deal went through. Needless to say, we won't be going back. BEWARE!! NOT WORTH THE HASSLE! More