Jim Norton Toyota of OKC

Awesome deal with awesome service I was driving a car I did not like but I felt I was stuck in it, Jessica was awesome as soon as I got there. she asked a lot of questions and did no I was driving a car I did not like but I felt I was stuck in it, Jessica was awesome as soon as I got there. she asked a lot of questions and did not try to sell me anything I did not want and got me in to a perfect truck,. I am finally in a Truck and I am happy. They gave me more than I expected for my trade and got me the deal I was looking for. More

Horrible customer service I was there to get an oil change and the technician was very rude and arrogant. This is my second experience with them. I will never go back or recomm I was there to get an oil change and the technician was very rude and arrogant. This is my second experience with them. I will never go back or recommend this place to anyone. You should train your employees to be courteous to the customers. Without customers you won't have the business.Even if I have to drive extra miles I would prefer Bob Howard Toyota for all my vehicle dealings in the future whether it is sales or service. More

A great experience Today I visited several different dealerships in search of a car that I liked and that would fit in my budget. As soon as I got to Jim Norton Toyota a Today I visited several different dealerships in search of a car that I liked and that would fit in my budget. As soon as I got to Jim Norton Toyota and met Garfield Doakes, I knew that he was gonna be the man to help get me into my next car. He was very friendly and I had a great overall experience in buying a car today. More

services Do not come here, rude, children runs this place, they act like doing a favor, taking your money, Saturday is worst! Get new people, I am not comin Do not come here, rude, children runs this place, they act like doing a favor, taking your money, Saturday is worst! Get new people, I am not coming back, own three Toyota vehicles More

Great salesman I had a low credit score, low down payment and Garfield Doakes still got me in a car! My kids and I are extremely grateful. I had a low credit score, low down payment and Garfield Doakes still got me in a car! My kids and I are extremely grateful. More

Great Salesman that is customer focused I satisfyingly purchased 2 cars, and recommended 3 friends to Garfield Doakes with cars ranging from Toyota's, Monte Carlo, and Malibu's. Thumbs Up! I satisfyingly purchased 2 cars, and recommended 3 friends to Garfield Doakes with cars ranging from Toyota's, Monte Carlo, and Malibu's. Thumbs Up!! More

A true blessing I was looking for a 2013 Silverado that they had on the used car lot. After speaking with a couple members of the internet team I realized I could get I was looking for a 2013 Silverado that they had on the used car lot. After speaking with a couple members of the internet team I realized I could get into a brand new Tundra. After a few days of thinking it over and getting approval from the boss (my wife) we decided to pull the trigger. I called up there and told them I was ready to move forward. I showed up 2 hours later and my new Tundra was cleaned, gassed up and waiting for me when we arrived. To my surprise all the paperwork was ready as well. What I hate most about buying a car is how long everything takes. Thanks to Kyle, Matt and Ralph the process was fast, seamless and most importantly pain free. I also got a free LIFETIME engine warranty and oil changes for LIFE, something no other dealership in town offered me. Long story short I couldn't be happier with my new truck and the extra attention I was showed, it was the best car buying experience I have ever had in my 62 years on gods great earth. I have already recommended Jim Norton Toyota to a few friends from my church and would recommend those 3 guys to anybody looking for a new Toyota. Thanks again, I'll see you when its time for my first oil change. God Bless E.B More

Great Salesman! Matt McClain, the salesman that worked with me was very knowledgeable and very friendly. He worked very efficiently and quickly with the managers and Matt McClain, the salesman that worked with me was very knowledgeable and very friendly. He worked very efficiently and quickly with the managers and the finance department to make sure I was getting what I wanted. I got a wonderful car at a great price and I couldn't be happier! Thanks Matt! More

Jim Norton Rocks! I came in looking for a low mile used Corolla for my daughter. Tommy was our sales person. He was very nice and knowledgeable. After showing us around I came in looking for a low mile used Corolla for my daughter. Tommy was our sales person. He was very nice and knowledgeable. After showing us around he end up giving us a great discount on a brand new 2015 Corolla. We almost bought a 2 year old Corolla at Carmax 2 days ago for the same price. I'm so glad we came here. If you want a great deal, go see Tommy!!! More

2nd Time and will keep going back! This was the 2nd time that I've bought a new Toyota from Jim Norton of OKC, both times from Matt McClain. He is awesome. I wasn't able to make it in t This was the 2nd time that I've bought a new Toyota from Jim Norton of OKC, both times from Matt McClain. He is awesome. I wasn't able to make it in to the dealership this time as I was out of town for a week, plus it was for my wife, but that was no problem. I'd already talked to Matt and been up there a few times so he knew what we wanted and we already agreed on the price. They let her sign her part and bring home her new 4Runner, and let me do my part when I got back. She is so happy! Matt did everything I wanted and went above and beyond. Will get my next one from him for sure. More