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Jimmy Britt Chevrolet GMC

Greensboro, GA

4.7
1,675 Reviews
The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from either Athens or Augusta.) Why choose Jimmy Britt? We were awarded the Customer Satisfaction Award through DealerRater! How? Because we have created a top-tier sales and management team that focus on one thing: Caring for you, our guest. We will provide you emails, pictures, and a video of any vehicle you are interested in, along with an upfront quote on any vehicle - and with our exclusive Jimmy Britt Premium Delivery Program, you can even buy a vehicle entirely from home (paperwork and all) for your convenience.
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1011 Town Creek Blvd

Greensboro, GA

30642

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Showing 1,675 reviews

September 07, 2022

Honest and easy dealership they don’t try to bait and switch or add “market adjustments” to the vehicles price More

by jgude1015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 12, 2022 -

Jimmy Britt Chevrolet GMC responded

Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

September 07, 2022

Awesome! !!caring and courteous, best service ever, easy, no haggling great pricing completely satisfied with this dealership. This was the easiest car purchas More

by nuclearchic48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alana
Sep 12, 2022 -

Jimmy Britt Chevrolet GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2022

Jason was knowledgeable, answered my questions directly and honestly and was helpful in scheduling my test drive. When it came to my decision to purchase he gave me all the info I needed/requested and wor More

by tony
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Herald
Sep 11, 2022 -

Jimmy Britt Chevrolet GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jimmy Britt Chevrolet-Buick-GMC, LLC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 06, 2022

Jimmy Britt Chevrolet has the absolute worst service department I have ever dealt with. Melonie has the worst attitude and customer service I have seen. They kept my sons car for over 2 months and Melon More

by DJ Scott
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chuck Whitehead
1.0
This rating includes all reviews, with more weight given to recent reviews.
Melanie Wallace
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Jimmy Britt Chevrolet GMC responded

DJ - As it pertains to the behavior of our team member sharing a less-than-truthful account of your conversation with our Service Manager, you're correct that it is inexcusable. There is no cause for that and we will use your review as a coaching opportunity to get better. With that said, we had an internal discussion with multiple parties in our store, and I must say that much of your review leaves out necessary details where we did everything within our control. It is my understanding you purchased this vehicle from another dealer, and your vehicle's engine has been "tuned up" with new cams/rods/pistons. Moreover, that dealership sold you a warranty that did not cover the manipulated engine, so when your engine had an issue, it could not be covered by that warranty. After diagnosing the issue (and absorbing that cost), we proposed a new engine as we couldn't fix an altered engine for free. We allowed the warranty company to come in and confirm your engine's issue was not covered by the warranty that other dealer sold you. Again, we fully appreciate your decision to have someone else fix the issue, and we (reluctantly) absorbed the cost of all work performed. I'm not including any stories about how our team was treated less than courteous by you, because our team's behavior in response is not justified regardless how they were treated. However, I believe it was important enough to us to stand behind the work we were able to perform given a situation that was not the cause of our own store, but of the original dealership you purchased from. It isn't normal for us to reveal the true happenings in a response to a review, but given the aspects of your experience with us that were withheld, I feel it is only right to share both sides of the story. We did not do everything correct, by any means, and again, despite how Melanie may have felt she was being treated gives no excuse for her actions, but she did decide to absorb any cost you would have accrued otherwise. I'm extremely sorry this needed to be said, even more than I am this situation happened in the first place, but we are very happy you found a provider that was able to install a new engine for you at a price you were comfortable with. We hope you are happy with your vehicle for years to come.

September 03, 2022

Antonio and Damon were very helpful. I enjoyed the buying experience and will go back and do business at Jimmy Britt. Very fair dealership and no surprises. Ten out of ten. Would definit More

by OMolina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Fair
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio Rucker
Sep 08, 2022 -

Jimmy Britt Chevrolet GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

September 03, 2022

Ryan was tremendously helpful in securing a truck for us. We are very well pleased. More

by rickstacylanier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan LeBoeuf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Jimmy Britt Chevrolet GMC responded

Hi, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!

August 30, 2022

Dave Smith was my salesman and he did a wonderful job of getting me the best deal for the best vehicle that fit my needs! More

by Meredith Panjic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elker Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Glave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Jimmy Britt Chevrolet GMC responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 29, 2022

My customer service rep (Scott) was awesome, he ensured that I got everything that I needed and any offers that were available as well. I will definitely recommend him to others! More

by thaddeusikner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2022 -

Jimmy Britt Chevrolet GMC responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jimmy Britt Chevrolet-Buick-GMC, LLC. Please don't hesitate to reach out to us if there's anything more we can do!

August 25, 2022

They were very friendly and wanted to make sure I got exactly what I wanted! More

by Donna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Smith
Aug 26, 2022 -

Jimmy Britt Chevrolet GMC responded

So glad we were able to help you find what you were looking for.

August 22, 2022

OUTSTANDING Service! Great Team! Excellent Price! Family Atmosphere! No hassling! Large Selection of Vehicles! I will buy again from Jimmy Britt Chevrolt Buick GMC More

by THURSTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Harris
Aug 26, 2022 -

Jimmy Britt Chevrolet GMC responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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