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Jimmy Britt Chrysler Jeep Dodge RAM
Statesboro, GA
2,475 Reviews
The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from either Hinesville or Savannah.) Why choose Jimmy Britt? We were awarded the Customer Satisfaction Award through DealerRater! How? Because we have created a top-tier sales and management team that focus on one thing: Caring for you, our guest. We will provide you emails, pictures, and a video of any vehicle you are interested in, along with an upfront quote on any vehicle - and with our exclusive Jimmy Britt Premium Delivery Program, you can buy this vehicle entirely from home (paperwork and all) for your convenience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,475 reviews
May 24, 2023
Everyone at this dealership was super friendly and so helpful. Thank you all so much! helpful. Thank you all so much! More
by zacboucher
May 23, 2023
Made an appointment online and requested the 20K services included in our Jeep Wave Program. We were told by sales and according to the website while making the appointment, the requested services were inclu included in our Jeep Wave Program. We were told by sales and according to the website while making the appointment, the requested services were included free of charge through the Jeep Wave program we had purchased at the time of the lease. We asked for those services and the service tech said she wasn't sure what all was covered under Jeep Wave, but she would double check before the car went back and let us know if any of the 20K services had any charges outside of the Jeep Wave program. She never came back to us to say there were charges so we assumed there were none. We waited over 2 hours (with an appointment) and when we went to check out, we were then told there were charges for part of the service because it was not covered by Jeep Wave. We told them we didn't want any services performed that would not have been covered by Jeep Wave and no one came to inform us there would be a charge before the services were performed. We were told we can either pay or we can wait some more while they take the car back again and remove the part and just pay for the labor - labor for the service we asked not to be performed if there would be a charge. We insisted that we were under the impression by the salesperson when we leased the vehicle, and the website confirmed, that there should be no charge under Jeep Wave. We were told we were wrong and again we can pay or they can remove the part and just charge labor. We insisted and after waiting some more, we were told they would remove the charge but the lady said, "I'm going to have to eat the cost", like it was our fault. They were respectful during the whole conversation, but we left there feeling like we were duped by sales and the website and it was our fault that the service department was going to have to "eat the cost". If they would have followed through in the beginning and came to us before they took the car back and said "This service isn't covered under Jeep Wave", and showed us documentation to that fact, we would have simply declined that specific service and had them just do the other services that were covered under Jeep Wave, but somehow it's our fault that they have to "eat the cost". In our opinion, true good customer service would be acknowledging their mistake and "eating the cost" without trying to get the customer to pay for labor for a service they specifically asked not to be performed or make the customer feel responsible for the service department's mistake. More
by pamela.vanblarcom
Verified CustomerEmployees Worked With
I don't remember
May 23, 2023
My experience with everyone I had contact with at Jimmy Britt was fantastic. Jheyson Vargas specifically made the process smooth and really did everything on his end to make my purchase experience a simpl Britt was fantastic. Jheyson Vargas specifically made the process smooth and really did everything on his end to make my purchase experience a simple and quick transaction. More
by jason
Employees Worked With
May 22, 2023
Very easy to work with. Great communication. Met all our expectations! Would definitely use them again! Great communication. Met all our expectations! Would definitely use them again! More
by Dave
Employees Worked With
May 21, 2023
Jimmy Britt Chrysler jeep Dodge Ram is the best quality best place to buy and purchase a truck's at or anything they have the best people to work with they work with you and make you feel like home best place to buy and purchase a truck's at or anything they have the best people to work with they work with you and make you feel like home More
by Wayne
May 19, 2023
Anthony was awesome! Very personable and helpful. I was in and out of there quickly. Very personable and helpful. I was in and out of there quickly. More
by krissynash
