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Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

Statesboro, GA

4.4
636 Reviews

636 Reviews of Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

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March 20, 2024

I have been coming here 3 years with my 2018 RAM 2500 diesel and service is excellent since Bubba came on as manager. The staff (2 lovely ladies), and mechanics are professional, knowledgeable, and frien More

by kdmmd2025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service and mechanics! Remember them?
March 18, 2024

I really trust this dealership! I would rather drive from Hinesville, Ga where I have Ram dealership but they are so unprofessional and uncaring! Jimmy Britt has shown me how dealer More

by Chris G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Terrible dealership took an entire day to do a 30 minute job. Truck was under warranty and they still charged me for the job and only did the job halfway. More

by markhulett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teresa
Mar 15, 2024 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

Hello Mark - I'd like to get to the bottom of what happened during your visit, however I don't see a Mark Hulett in our records. Can you please email me at joe@jimmybrittauto.com with the best way to contact you?

March 13, 2024

Thanks I always have a great experience I appreciate everything everyone take Time and do More

by sandycarter312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greeters
March 12, 2024

Because it took 2 hours when there was on one vehicle ahead of me. I can get my van serviced in Vidalia for a 30 minute wait with a couple of vehicles ahead of me and a little longer for the tires to rot More

by thereseriner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Really didn't know who to rate because I gave them my keys and didn't here back from anyone for 2 hours when my truck was done
Mar 12, 2024 -

Jimmy Britt Chrysler Jeep Dodge RAM responded

I'm very sorry to hear of this experience and your delay in getting your maintenance performed. So I can find you in our system, can you please email me your name and contact info to joe@jimmybrittauto.com so I can see if we can do something to make your next time with us more enjoyable (and quicker)?

March 08, 2024

I would just like to thank Stephanie that works in the service department. She did an amazing job with taking care of me and my vehicle. More

by thomassims23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie
March 04, 2024

This was my first visit for an oil change. Everyone was nice and made sure I was happy with the service. I was given 3 ducks for my Jeep. That really made my day. More

by hardenteresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minnie Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2024

Easy and polite people to deal with. Did the work well and within a timely manner. More

by jwhaley110420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hannah
February 25, 2024

Very fast and friendly people in the showroom and the service department willing to help in every area of the business. More

by stevemyersbm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Perla Gomez
February 19, 2024

Great service and great customer service, although a little slow at getting bigger trucks done due to them only having 1 lift that can service bigger trucks More

by josephthompson822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Pitts
5.0
This rating includes all reviews, with more weight given to recent reviews.