Jimmy Britt Chrysler Jeep Dodge RAM - Service Center

I had an appointment at 10:30. I called for an update, I was told, that they were not able to work on my car. I was told, that they were not able to work on my car. More

Thought it would be a simple, warrantied fix but wasn't. There for 3 days and never fixed it. No calls or nothing. Charged me $600 in April and part started leaking bad. Brought truck home and fixed it myse There for 3 days and never fixed it. No calls or nothing. Charged me $600 in April and part started leaking bad. Brought truck home and fixed it myself for a $1 o-ring. More

Maria was an excellent salesperson. Everyone worked hard to make this a good experience and they succeeded. This was the first time I've bought a new car when it didn't take me all day! I am very pleased to make this a good experience and they succeeded. This was the first time I've bought a new car when it didn't take me all day! I am very pleased and recommend this dealership. More

Horrible. Bought a messed up vehicle that wasnt even inspected like I was told. Dealership is hard to get responses from to fix my car and only had it a week. inspected like I was told. Dealership is hard to get responses from to fix my car and only had it a week. More

The workers at Jimmy Britt’s are what makes the dealership outstanding I brought my new car in for scheduled maintenance and Matt still assured I was take care of. The sale can be over but the assi dealership outstanding I brought my new car in for scheduled maintenance and Matt still assured I was take care of. The sale can be over but the assistant is not More

When they finished the boil change I started to leave and had to return they did NOT reset the warning light, then they acted like it was a bother to fix the reset! had to return they did NOT reset the warning light, then they acted like it was a bother to fix the reset! More

Slow service with poor communication. Having to talk with someone when scheduling and appointment that is not located at the dealership is not the easiest way to handle things or schedule an appointment with someone when scheduling and appointment that is not located at the dealership is not the easiest way to handle things or schedule an appointment. More

when I picked up my vehicle i ask the service writer if they made sure the air pressure in the tires were correct. He assured me that it was. My wife drove the vehicle home and she did not know how to chec they made sure the air pressure in the tires were correct. He assured me that it was. My wife drove the vehicle home and she did not know how to check to see what the pressure was. when I got home I checked and 3 tires said 30lbs and one said 32. The panel on the door said they should be at 35lbs. I called the service guy and asked to speak to the service mgr and he transferred me to Keiths phone. I said I was trying to reach the service mgr and left my name and number but I never heard from anyone. so I guess they just put that on the ticket regardless. A little thing maybe to you but a big thing to me. More

Service department needs a lot of work over all. Communication, procrastination, and timeliness all need to be improved dramatically. Needs to be some follow through on service writes to communicate Communication, procrastination, and timeliness all need to be improved dramatically. Needs to be some follow through on service writes to communicate effectively with customers. More

Amazing customer service. Very friendly never getting out of line with you or anything they have an amazing team I would recommend them to anyone of line with you or anything they have an amazing team I would recommend them to anyone More