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Joe Machens Capital City Ford
Jefferson City, MO
7,512 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,512 reviews
July 30, 2022
Very accommodating, took time to answer our questions. Was there at 8 a.m. so I could get to work Was there at 8 a.m. so I could get to work More
by christi.hoffman
Verified Customer
July 30, 2022
I reached out about a different vehicle and it had already sold. Christian asked about my criteria I was looking for in a car and had a fresh trade that matched what I needed. He was very helpful answ already sold. Christian asked about my criteria I was looking for in a car and had a fresh trade that matched what I needed. He was very helpful answering all of my questions and working our deal through messaging since we would have to drive a few hours for the car. More
by Lucyghanks
Employees Worked With
July 29, 2022
Phillip was great to work with! He made the purchasing process simple and ensured we were taken care of. We would recommend Phillip and this dealership to others. He made the purchasing process simple and ensured we were taken care of. We would recommend Phillip and this dealership to others. More
by dhrmjulius
Employees Worked With
Phillip Barkho
July 29, 2022
Quick and easy process. Everything went smoothly and the salesman was super helpful. Everything was explained thoroughly. Everything went smoothly and the salesman was super helpful. Everything was explained thoroughly. More
by oliviadawn1991
Employees Worked With
Cody Byers, Zach Kucsik
July 27, 2022
I have a problem with the car - a friction bar - that the service department can somehow fix on an early weekday, but cannot on a Friday, which is my day off. VERY FRUSTRATED!!!! Need it fixed!!!! I've be service department can somehow fix on an early weekday, but cannot on a Friday, which is my day off. VERY FRUSTRATED!!!! Need it fixed!!!! I've been told, falsely, it was a recall part, which the service department said was wrong. I've been told they just can't get me in - too backed up. I want this car fixed! Love the car, my salesman was wonderful - the backup on the problem has really made a sour taste in my mouth on your company. More
by bpeters5775
Employees Worked With
Jalen Sands
July 27, 2022
Clean, centrally located, and eager sales person. Josh did a fine job with us and did try to explain to the best of his ability about the excruciating long was time for manufacturing. Josh did a fine job with us and did try to explain to the best of his ability about the excruciating long was time for manufacturing. More
by sam_vance4
Employees Worked With
July 27, 2022
After waiting 11 months for Ford to build my Maverick, the vehicle has finally been delivered. Anthony had the paperwork ready to roll as soon as the truck was prepped and I was out the door with a new tr the vehicle has finally been delivered. Anthony had the paperwork ready to roll as soon as the truck was prepped and I was out the door with a new truck within an hour. More
by kurt
Employees Worked With
Anthony Giorgione, Jacob Cahill
