Joe Machens Capital City Ford

This was a very easy experience. Everything was done over the phone except for a few signatures. Mike, Austin and Taylor were great to work with and would do it again. Everything was done over the phone except for a few signatures. Mike, Austin and Taylor were great to work with and would do it again. More

The words that come to mind for this review are as follows: Honesty, dignity, compassion and integrity. What started out as an unexpected request for a service department to look at my car, (after be follows: Honesty, dignity, compassion and integrity. What started out as an unexpected request for a service department to look at my car, (after being sent away from another service department in town) turned into a situation where I felt like every employee from the top down worked together and took a special interest in me and my family. I did not want to ask for help, and I did not want to be in the boat I was in. However, this entire dealership team took the time to really look at my circumstances and provide a non-predatory caring solution that would keep me safe with a brighter long-term outcome. Being three hours from home, as a sole parent in an unpleasant situation turned into hope, with a committed client for life. Keth Schoolfield & Kevin Osborne in particular were beyond legendary with the care, communication, and service they provided to me. There is great significance in our actions, and how we treat others. These individuals shattered the "car dealer" stereotype to pieces with their thoughtfulness and consideration. They are amazing. More

Jacob went far and above to get us in our new Sport Broncho. Driving to Joplin so he could get the paperwork signed by my trucker husband. Thank you so very much Jakob!! I 1000% recommend Joe Machens a Broncho. Driving to Joplin so he could get the paperwork signed by my trucker husband. Thank you so very much Jakob!! I 1000% recommend Joe Machens and Mr Jakob Cahill. Everyone there was so friendly and even my lil grandkids age 4-8-10 were very much welcome. They sure enjoyed the free car ride on the lil mechanical car and were completely amazed with the gas pump full of free gum xxxxx. Thank you again Jakob!! This young man who I watched grow up had always be a true gentleman. More

Amazing services and will work to make the right deal for your new car purchase your new car purchase More

Great service. They helped me find exactly what I wanted and needed. Joe was a great salesman and ensured that I got everything I wanted. Thank you all! They helped me find exactly what I wanted and needed. Joe was a great salesman and ensured that I got everything I wanted. Thank you all! More

Josh Hubbard aka The Crocstar was amazing. Got me exactly what I wanted and the right price. Best experience I’ve had buying a car. You gotta go see the Crocstar!!! Got me exactly what I wanted and the right price. Best experience I’ve had buying a car. You gotta go see the Crocstar!!! More

Mike absolutely knocked it out of the park for me. I had a bad experience in the past with buying a vehicle, and Mike made my experience a 10/10. My main focus was helping my mom out and Mike made sur I had a bad experience in the past with buying a vehicle, and Mike made my experience a 10/10. My main focus was helping my mom out and Mike made sure she was taken care of! If anyone needs a new vehicle go talk to Mike! More

Superb customer experience enhanced with a care factor that is second to none. Couple these qualities to outstanding product knowledge rates this review at 10+! that is second to none. Couple these qualities to outstanding product knowledge rates this review at 10+! More

The whole team was very professional. Mike Rogers was especially helpful. He found me my dream car and helped provide me with the best opportunity. Mike Rogers was especially helpful. He found me my dream car and helped provide me with the best opportunity. More

Had a better than expected experience at the Jefferson City location. Keith took good care of us while purchasing a vehicle and Taylor with all the paper work . City location. Keith took good care of us while purchasing a vehicle and Taylor with all the paper work . More