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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,562 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,562 reviews

November 28, 2021

Jalen, Ben and Matt were Knowledgeable and Friendly Took good care of us! Answered ALlL questions! More

by Casper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Ben McGrail, Jalen Sands
Nov 30, 2021 -

Joe Machens Capital City Ford responded

On behalf us all of us at Joe Machens, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

November 28, 2021

Josh Hubbard did a great job helping us with the purchase of our new F150. More

by franh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler, Brian Lorts
Nov 30, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for taking the time to share your experience at Joe Machens. We take pride in knowing our customers are happy with their store experience.

November 27, 2021

My experience was not good. There was much miscommunication during the entire process. It would take a great deal of explanation which I do not have time to write. More

by JFARR47
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brent Simmons, Shawn Wagner, Jacob Thomas, Austin Radmacher
Nov 30, 2021 -

Joe Machens Capital City Ford responded

We never want to leave any of our customers feeling this way after visiting our dealership. We strive to make sure we do everything we can to make our customers feel welcome and taken care of. Your comments are being forwarded to management for review.

November 27, 2021

Cody was a responsive and knowledgeable salesman, something I found severally lacking at other dealers I contacted. More

by reganfur
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers, Derek Bertles
Nov 30, 2021 -

Joe Machens Capital City Ford responded

We're happy to see that you had a 5-Star experience at Joe Machens! Thanks for sharing.

November 25, 2021

John was very helpful and made the process painless and super easy. Well worth my trip and hour and a half out to Jeff city. More

by Blake.caraway21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Lange
Nov 30, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Joe Machens!

November 24, 2021

We were looking for a used truck and Brent Simmons at Joe Machens Capital City Ford went above and beyond to put us in the truck of our dreams. More

by mikerice9697
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Simmons, Derek Bertles
Nov 30, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for the positive rating. We're happy that you're happy, and we're looking forward to your next visit!

November 23, 2021

Very nice everyone friendly and will work with you. Fast service and the vehicle I got was clean and ready to go More

by Gkramer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde
Nov 30, 2021 -

Joe Machens Capital City Ford responded

Thanks for the 5-star review. The team at Joe Machens is thrilled you’re happy with your recent store visit!

November 22, 2021

Phillip was awesome with helping me find a car that I was happy with and wasn't too hard on the wallet. More

by Cabedey1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Barkho
Nov 24, 2021 -

Joe Machens Capital City Ford responded

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon. Safe travels!

November 20, 2021

Keith Schoolfield was an awesome salesman. He was very informative and knows his stuff. He knew what I wanted and didn’t try to push me into something I did not want. Was not pushy at all! Ben McGrail che More

by Mildox1964
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryen Hatfield , Matt Wilde, Ben McGrail
Nov 24, 2021 -

Joe Machens Capital City Ford responded

The team here at Joe Machens is thrilled to receive such a great rating, thank you!

Nov 25, 2021 -

Mildox1964 responded

Great Customer Service!!!! It nice to see as so many places Customer Service is a thing of the past! Thank you 😊

November 20, 2021

With this purchase I am officially a repeat customer! All the staff worked tirelessly to put together a deal for the truck I loved and that fit my budget. More

by CKYEAG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Heavin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I cannot remember the name of the sales manager but he was instrumental too - 5 stars!, Douglas Keeler, Jacob Thomas, Jordan Fields
Nov 24, 2021 -

Joe Machens Capital City Ford responded

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing Joe Machens. We look forward to serving you for many years to come!

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