Joe Machens Capital City Ford

The best part of working with Joe Machens was our sales associate, Zach Kucsik. He was a great communicator and did a great job going over all of the amenities of our 2021 Ford Bronco. My husband and I a associate, Zach Kucsik. He was a great communicator and did a great job going over all of the amenities of our 2021 Ford Bronco. My husband and I agree this was the easiest car transaction we have had to date. Our finance associate did a great job, too. I'm sorry I didn't catch his name. More

Josh made our experience of buying our new bronco the best and stress free! He worked with us on our budget and made sure we left happy. best and stress free! He worked with us on our budget and made sure we left happy. More

Both the salesman & business manager were wonderful to work with! They really listened to me! work with! They really listened to me! More

The dealership and the salesperson made this an easy transaction. I ordered the Maverick last year, and they made sure to keep me in the loop throughout the process. They even arranged same day servic transaction. I ordered the Maverick last year, and they made sure to keep me in the loop throughout the process. They even arranged same day service for the spray-in bedliner I wanted. All in all, a job well done. More

Braden Mitchem sold me a 2021 Tremor. He was very accommodating, showing me two other trucks I was interested in and answering all my questions. I knew I would have trouble getting a tr He was very accommodating, showing me two other trucks I was interested in and answering all my questions. I knew I would have trouble getting a truck, but they had a Tremor "in the back" that I might be interested in. It was a 2021 model and had a recall on it when they got it. They had just gotten the recall taken care of. I really love this truck and hope it will be a good choice. I had a 2013 Ford Platinum and loved it until the last three years when it developed a "wiring Problem". I was never left of the side of the road, but had many aggravating "glitches". I had it worked on three times and it never fixed the problem , so I just decided to drive it and put up with the inconveniences. If I had problems, I would pull to the side of the road, and "reboot" it. That always worked. My greatest fear is that this truck will have a similar problem...................anyway, Thanks Braden!!!! More

This was my first new vehicle ever purchased I'm glad I picked Joe Machens they were very friendly helpful and polite and would gladly do business with them again picked Joe Machens they were very friendly helpful and polite and would gladly do business with them again More

Was Great to work with. I came back with questions ,Philip took time out to go over the whole car with me very helpful. I recommendthem highly. I came back with questions ,Philip took time out to go over the whole car with me very helpful. I recommendthem highly. More

Robbie was a great rep to work with. Very accommodating. We had an easy purchase. Very accommodating. We had an easy purchase. More

Excellent service. Really made the process easy going and comfortable. Very efficient and quick. Highly recommend Really made the process easy going and comfortable. Very efficient and quick. Highly recommend More

Great experience from my initial phone call to meeting Jalen to final delivery. Jalen had the Buick clean and pulled right up front for me to see. He went on the test drive with me and answered all my que Jalen to final delivery. Jalen had the Buick clean and pulled right up front for me to see. He went on the test drive with me and answered all my questions. He was so pleasant and professional through the whole process. I will recommend Jalen and Machens Ford to all. I live in St Louis and will drive the hour and a half again when I need another car. More