Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Machens Capital City Ford
Jefferson City, MO
7,517 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,517 reviews
August 04, 2021
Excellent sales cycle experience. Found me exactly what I wanted for the price in a very efficient manner and yet no pushiness seen in other sales environments. Phillip also made sure the Bluetooth was setup wanted for the price in a very efficient manner and yet no pushiness seen in other sales environments. Phillip also made sure the Bluetooth was setup and I got my second key. More
by melanie.stoltz.brown
Employees Worked With
Jamie Wilson, Phillip Barkho
August 03, 2021
They are close to me, and I know a lot of people that work there. The dealership has always went out of their was to get things fixed as soon as possible. work there. The dealership has always went out of their was to get things fixed as soon as possible. More
by svoss0
Employees Worked With
Other Employees :
Angie Hulsey, Derek Bertles, Brooke Harris
August 02, 2021
Keith was the first, after many online dealer searches, to connect to me … @ 7:57 on Monday morning I might add. 😂 He really worked with me and went above and beyond in helping me find the best deal that to connect to me … @ 7:57 on Monday morning I might add. 😂 He really worked with me and went above and beyond in helping me find the best deal that wd suit my needs. I probably wasn’t the most cooperative client he’d had but he employed high level professional sales techniques and it earned him a sale. I’m a retired sales rep so I recognize professionalism when I see it … and when I don’t. He definitely had it. Kudos to Keith! More
by Retired Salesrep
July 31, 2021
Great service. Friendly faces all around. Willing to go the extra mile for customers. Had a great experience at Capital City Joe Machens Ford dealership. the extra mile for customers. Had a great experience at Capital City Joe Machens Ford dealership. More
by bart
Employees Worked With
July 31, 2021
They dealt with me for two weeks and we got exactly what I wanted! Phillip maintained communication with me through the entire process. Highly recommend this dealership. I wanted! Phillip maintained communication with me through the entire process. Highly recommend this dealership. More
by Caitlank
Employees Worked With
Matt Wilde, Ben McGrail, Phillip Barkho
July 31, 2021
The process was very easy and Keith was a pleasure to work with. This was my first time buying a car and he made it a breeze! work with. This was my first time buying a car and he made it a breeze! More
by LindsayJMitchell21
Verified CustomerJuly 30, 2021
Great experience, friendly, clean, organized. Everyone was willing to help. Wouldn't hesitate to work with them again. Even surprised me by filling up the gas tank. was willing to help. Wouldn't hesitate to work with them again. Even surprised me by filling up the gas tank. More
by Happy Customer
Employees Worked With
Phillip Barkho
July 30, 2021
Cody was very knowledgeable, courteous, and attentive. Best salesperson we have ever had, and a pleasure to work with. Jaimie the finance manager was informative, patient, and thorough. Best salesperson we have ever had, and a pleasure to work with. Jaimie the finance manager was informative, patient, and thorough. More
by Nilges
Employees Worked With
Cody Byers, Jamie Wilson
July 30, 2021
Shawn Wagner equals excellent and knowledgeable salesman. Billy Underwood worked hard to get us a good deal. My husband was happy with the whole experience and that’s hard to do! Billy Underwood worked hard to get us a good deal. My husband was happy with the whole experience and that’s hard to do! More
by KamiB
Employees Worked With
Matt Wilde, Shawn Wagner, Billy Underwood, Austin Radmacher
