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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,610 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,610 reviews

August 16, 2021

This is the third time we have dealt with Randy Wells. Because he was so efficient, friendly, and knowledgeable with the first truck he sold us, we knew that we always wanted to deal with him. He makes More

by Don and Peggy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Randy Wells
Aug 17, 2021 -

Joe Machens Capital City Ford responded

Thank you so much, Don and Peggy, your continued support of our dealership means a lot to us. Enjoy your latest purchase!

August 16, 2021

Very satisfied with dealership. Sales and finance Very satisfied with dealership. Sales and finance departments did a great job. They stayed late to complete transaction. Everyone was so helpfu More

by 1way2linmor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Douglas Keeler, Jacob Thomas
Aug 17, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind review, enjoy your new car!

August 13, 2021

Jacob was very helpful with my explorer purchase!! He make the process very easy! Jamie in the financial department was very nice easy to work with! More

by Chelseahite
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Jacob Cahill
Aug 16, 2021 -

Joe Machens Capital City Ford responded

Woo! We are so happy to hear that Jacob was so great to work with! Enjoy your new car!

August 13, 2021

Doug and John were awesome! Down to earth people that aren't just trying to make a quick buck. Would recommend them to any of my family or friends. More

by zmcburney91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler, John Lange, Cody Byers, Jacob Thomas
Aug 16, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind words, we really appreciate it! Enjoy the car!

August 13, 2021

Great service and very informative staff! Was able to tell them through the website and buy the time I got there, they had everything ready to go for me from the test drive to purchasing the vehicle. More

by cfries
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, Jacob Thomas, Jalen Sands
Aug 16, 2021 -

Joe Machens Capital City Ford responded

Thank you for the kind words and great review! We are glad we were able to help and look forward to helping you in the future!

August 13, 2021

I know I could only rate 5 stars as an option but in reality we had 10 star service AT EVERY POINT. I also at 33 years old with 3 kids never thought I would even test drive yet alone buy a Mini-Van! Wel More

by Amanda Weed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Wilson, John Lange, Brian Lorts, Jacob Thomas, Jacob Cahill
Aug 16, 2021 -

Joe Machens Capital City Ford responded

Awww, thank you so much, Amanda, what an amazing review. Keep on enjoying the Odessey!

August 12, 2021

Salesman was courteous and helpful in finding the vehicle I was interested in. Final offer was one I was reasonably satisfied with. Jordan was very busy that day More

by dlecure
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Jordan Fields
Aug 16, 2021 -

Joe Machens Capital City Ford responded

We are so happy to hear you had such a great experience! Enjoy your car!

August 12, 2021

Very friendly and professional. Jacob took care of my wants and needs for my new car More

by dawnajmosher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Cahill
Aug 16, 2021 -

Joe Machens Capital City Ford responded

Wahoo! We love it, enjoy the new car!

August 12, 2021

Absolutely Fabulous from start to finish. Brad was friendly, helpful and patient. He covered every detail and made our transaction smooth. He has even followed up after to help with questions. I have More

by MarkWilson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett, Jamie Wilson
Aug 16, 2021 -

Joe Machens Capital City Ford responded

Aww, what an amazing review, we are so happy you had such a great experience and we can't wait to help you again in the future!

August 11, 2021

Mike And Billy we’re more than helpful in finding me a car and working with me. They explained everything and we’re understanding in what I was looking for. Thank you! More

by wiggans_gatlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson, Billy Underwood
Aug 11, 2021 -

Joe Machens Capital City Ford responded

Thank you so much for your kind review, congrats on the car!

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