Joe Machens Capital City Ford

Very helpful and accommodating. Found the courtesy car driver to be most excellent. Found the service attendant very attentive to my questions. driver to be most excellent. Found the service attendant very attentive to my questions. More

Kind employees and clean waiting area. I appreciate their knowledge and expertise. knowledge and expertise. More

Can always depend on them for a very pleasant, very fair sales and service experience. sales and service experience. More

I greatly appreciate the respect and dedication I recieved from everyone at Joe Machens! I was on my own this time and Doug, Kevin, and Billy did an outstanding job getting me into a vehicle that fi recieved from everyone at Joe Machens! I was on my own this time and Doug, Kevin, and Billy did an outstanding job getting me into a vehicle that fit my needs. Thank you all so much! More

Keith provided excellent customer service to myself when I was looking for our new to us Ford Escape. Made the buying experience as easy as possible . He worked with Tom to get me the deal that worked for I was looking for our new to us Ford Escape. Made the buying experience as easy as possible . He worked with Tom to get me the deal that worked for my budget . I would recommend Keith as a salesman . More

Chris was exceptional. I like that he didn't pressure us. He was only up front and honest. Looking forward to working with him in the future. Highly recommend anyone to stop in and see Chris. us. He was only up front and honest. Looking forward to working with him in the future. Highly recommend anyone to stop in and see Chris. More

Joe Machens Capital City is a great place. We bought our second vehicle today. Darnell Thomas is fantastic!! He helped us do the initial process by phone. When we arrived our vehicle was ready to test dri second vehicle today. Darnell Thomas is fantastic!! He helped us do the initial process by phone. When we arrived our vehicle was ready to test drive. From there, it was a quick and painless process to complete the paperwork and drive away with the car we wanted More

Still waiting on the second key. Asked about the second key when we bought the car. Was told they would have to get from previous owner.. Will give good review when we get the key. key when we bought the car. Was told they would have to get from previous owner.. Will give good review when we get the key. More

We appreciate the easiness of finding exactly what we needed in the time frame we needed it. Darnell is awesome, so fun to work with, and we appreciated that he found us the exact truck that met our need needed in the time frame we needed it. Darnell is awesome, so fun to work with, and we appreciated that he found us the exact truck that met our needs the same day we contacted him! Working with Machens was easy enough - we also loved our finance manager! Thanks Darnell we’ll see you again when it’s time for another one! - The Spradling’s More

Darnell made the process easy and smooth for us! We were able to do most of the process over the phone to get started so we didn’t have to make many drives back and forth. able to do most of the process over the phone to get started so we didn’t have to make many drives back and forth. More